License management software development services (Италия - Тендер #43030814)

1. Section I
   1. Name and addresses
      VIVA Servizi SpA
      Via del Commercio n. 29
      Ancona
      60127
      Italy
      Telephone: +39 0712893230
      E-mail: gare@vivaservizi.it
      Fax: +39 0712893270
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://www.vivaservizi.it
      Additional information can be obtained from the abovementioned addresselectronically via: https://vivaservizi.acquistitelematici.it
      to the abovementioned address
      
   4. Type of the contracting authority:
      Body governed by public law
      
   5. Main activity:
      Other activity: Acqua
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Canoni di licenza d"uso inerenti all"area web clienti e al servizio di call center della piattaforma SalesForce e relativo piano di supporto (PSP - Premier Success Plan) - Codice CIG 98910733A7

      2. Main CPV code:
         72212218
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         L’attività oggetto dell’appalto consiste nell’attivazione di licenze SalesForce SaaS e relativo Piano di Supporto Premier Success Plan per la gestione dell’area clienti web e del servizio di call center.

      5. Estimated total value:
         Value excluding VAT: 236 000.00 EUR
         
      6. Information about lots:
         This contract is divided into lots: no
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         
         
      3. Place of performance:
         Main site or place of performance:

         Provincia di Ancona

      4. Description of the procurement:
         

         L’attività oggetto dell’appalto consiste nell’attivazione di licenze SalesForce SaaS e relativo Piano di Supporto Premier Success Plan per la gestione dell’area clienti web e del servizio di call center.

      5. Award criteria:
         
      6. Estimated value:
         Value excluding VAT: 236 000.00 EUR
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         
         Start: 2023-11-01
         End: 2025-10-31
         This contract is subject to renewal: no
         
      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: yesDescription of options:

          Viva Servizi si riserva la facoltà di ricorrere alle variazioni contrattuali ai sensi dell’articolo 106, commi 1, 2 e 12 del D.lgs.50/2016 e s.m.i.. L’esigenza potrebbe configurarsi a seguito di evoluzioni organizzative che potrebbero rendere necessario il ricorso ad ulteriori tipologie di licenze e/o quantità, stimabili in circa 5 unità da valorizzare sulla base dei prezzi analitici che verranno esplicitati nel modulo d’ordine.

      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         List and brief description of conditions:

         a) non si trovino nelle situazioni di esclusione di cui all’art. 80 del D.Lgs. 50/2016 e s.m.i. e/o nelle condizioni di incapacità a contrarre con la Pubblica Amministrazione in riferimento alla vigente normativa antimafia e/o non aver affidato incarichi in violazione dell’art. 53, comma 16ter, del D.Lgs 165/2001;

         b) siano in regola con quanto previsto dalla Legge 18.10.2001, n. 383 e s.m.i. e dal D.L. 25.09.2002, n. 210, convertito con Legge 22.11.2002, n. 266, se ed in quanto applicabile;

         c) siano iscritte nel registro della Camera di Commercio, Industria, Artigianato e Agricoltura o ad eventuali corrispondenti albi negli Stati di residenza per le Ditte straniere aventi sede in uno stato della UE, alle condizioni previste all’art. 83 del D.Lgs. 50/2016 e s.m.i.;

      2. Economic and financial standing:
         
      3. Technical and professional ability:
         Minimum level(s) of standards possibly required:

         d) siano rivenditori autorizzati delle licenze SalesForce SaaS con riferimento ai prodotti: Knowledge, Data Storage (10Gb), Customer Community Plus - Enterprise Edition – Logins, Lighting Service Cloud - Enterprise Edition, Service Cloud Voice, Digital Engagement, Service Cloud Einstein, Chat user, Chatbot, Premier Success Plan (Support)

      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         Contract performance conditions:

         Vedasi Capitolato Tecnico

      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: no
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-07-25
      Local time: 09:00
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      IT
   5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      Date: 2023-07-25
      Local time: 09:15
      Place:

      L’intera procedura di gara verrà espletata esclusivamente con modalità telematica mediante l’utilizzo della piattaforma e-procurement "Piattaforma di Gestione Albo fornitori e Gare telematiche" della Viva Servizi SpA accessibile dal seguente link: https://vivaservizi.acquistitelematici.it.

Источник закупки

Импорт - Экспорт по стране Италия