Telephone operator services (Италия - Тендер #42280705)

1. Section I
   1. Name and addresses
      Società per l’Ecologia e l’Ambiente SpA - S.Ec.Am. Spa
      Viale Asia, n. 90
      Sondrio
      23100
      Italy
      Telephone: +39 0342215338
      E-mail: segreteria@pec.secam.net
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      www.ariaspa.it
      Additional information can be obtained from the abovementioned addresselectronically via: www.ariaspa.it
      
      
   4. Type of the contracting authority:
      Regional or local authority
      
   5. Main activity:
      Environment
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Servizio di contact center

      2. Main CPV code:
         79511000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Servizio di contact center. Periodo 01/07/2023 - 30/06/2025 CIG 98417461BA

      5. Estimated total value:
         Value excluding VAT: 688 200.00 EUR
         
      6. Information about lots:
         This contract is divided into lots: no
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         
         
      3. Place of performance:
         
      4. Description of the procurement:
         

         Servizio di contact center. Periodo 01/07/2023 - 30/06/2025 CIG 98417461BA

      5. Award criteria:
         Quality criterion - Name: offerta tecnica / Weighting: 70
         Price - Weighting: 30
         
      6. Estimated value:
         Value excluding VAT: 688 200.00 EUR
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         
         Start: 2023-07-01
         End: 2025-06-30
         This contract is subject to renewal: no
         
      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: yesDescription of options:

          opzione di proroga per altri 24 mesi.

      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         List and brief description of conditions:

         Si rinvia ai documenti di gara

      2. Economic and financial standing:
         Selection criteria as stated in the procurement documents
      3. Technical and professional ability:
         Selection criteria as stated in the procurement documents
      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         
      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: no
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-06-16
      Local time: 12:00
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      IT
   5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      Date: 2023-06-19
      Local time: 09:00
      

Источник закупки

Импорт - Экспорт по стране Италия