Section II: Object
II.1)Scope of the procurement
II.1.1)Title:
Reference number: M17-2019-TWeaK / VA21-229_M17
II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
Services
II.2)Description
II.2.3)Place of performance
NUTS code: AT130 Wien
Main site or place of performance:
II.2.4)Description of the procurement at the time of conclusion of the
contract:
Beschaffung einer Software + Integrator zur Etablierung einer Ticketing-/Workflow- und Knowledgemanagement-Plattform
II.2.7)Duration of the contract, framework agreement, dynamic purchasing system or
concession
Duration in months: 63
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
Section V: Award of contract/concession
V.2)Award of contract/concession
V.2.1)Date of conclusion of the contract/concession award decision:
06/10/2020
V.2.2)Information about tenders
V.2.4)Information on value of the contract/lot/concession (at the time of conclusion
of the contract;excluding VAT)
Section VI: Complementary information
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Verwaltungsgericht Wien
Postal address: Muthgasse 62
Town: Wien
Postal code: 1190
Country: Austria
VI.5)Date of dispatch of this notice:
20/10/2023
Section VII: Modifications to the contract/concession
VII.1)Description of the procurement after the modifications
VII.1.1)Main CPV code
72000000 IT services: consulting, software development, Internet and support
VII.1.2)Additional CPV code(s)
VII.1.3)Place of performance
NUTS code: AT13 Wien
Main site or place of performance:
VII.1.4)Description of the procurement:
9. Vergabeerhöhung TWeaK - Erweiterung Speicherkapazität Salesforce
VII.1.5)Duration of the contract, framework agreement, dynamic purchasing system or
concession
Duration in months: 29
VII.1.6)Information on value of the contract/lot/concession (excluding VAT)
VII.2)Information about modifications
VII.2.1)Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
9. Vergabeerhöhung TWeaK - Erweiterung Speicherkapazität Salesforce
VII.2.2)Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of Directive
2014/24/EU, Art. 89(1)(c) of Directive 2014/25/EU)
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
Zusätzliche Speicherkapazität um 30 GB wegen Aufstockung des Personals und Erhöhung der Lizenzen, welche zum Zeitpunkt des Vertragsabschlusses "TWeak" im Oktober 2020 nicht
vorhersehbar waren. Die bisherigen Vergabeerhöhungen wurden bereits EU-weit bekanntgemacht.
VII.2.3)Increase in price