Provision of Helpdesk and Other Support Services to the EURES Portal and Provision of ICT Help Desk Services (Словакия - Тендер #46287582)

1. Section I
   1. Name and addresses
      European Labour Authority (ELA)
      Landererova 12
      Bratislava
      811 09
      Slovakia
      E-mail: ela-procurement@ela.europa.eu
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://etendering.ted.europa.eu/cft/cft-display.html?cftId=15583
      Additional information can be obtained from the abovementioned addresselectronically via: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=15583
      
      
   4. Type of the contracting authority:
      European institution/agency or international organisation
      
   5. Main activity:
      Other activity: Labour mobility
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Provision of Helpdesk and Other Support Services to the EURES Portal and Provision of ICT Help Desk Services

         Reference number: ELA/2023/OP/0038
         
      2. Main CPV code:
         72253000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         The purpose of this call is to

         1. provide horizontal support to the EURES network and thereby to improve the quality and quantity of EURES services on the ground throughout the Union and the EEA and Switzerland in line with the EURES legal basis;

         2. provide ICT Helpdesk services and network support services for the ELA offices.

      5. Estimated total value:
         Value excluding VAT: 4 200 000.00 EUR
         
      6. Information about lots:
         all lots
   2. Description
      1. Title:
         

         Helpdesk and Other Support Services to EURES Portal

         Lot No: 1
         
      2. Additional CPV code(s):
         72253000
         
      3. Place of performance:
         Main site or place of performance:

         Please consult the procurement documents.

      4. Description of the procurement:
         

         Helpdesk and other support services to the EURES Portal.

      5. Award criteria:
         Price is not the only award criterion and all criteria are stated only in the procurement documents
      6. Estimated value:
         Value excluding VAT: 3 000 000.00 EUR
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         Duration in months: 48
         This contract is subject to renewal: yes
         Description of renewals:

         Please consult the procurement documents.

      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: no
      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          

          Please consult the procurement documents.

      14. Title:
          

          ICT Helpdesk Services

          Lot No: 2
          
      15. Additional CPV code(s):
          72253000
          
      16. Place of performance:
          Main site or place of performance:

          Please consult the procurement documents.

      17. Description of the procurement:
          

          ICT Helpdesk services.

      18. Award criteria:
          Price is not the only award criterion and all criteria are stated only in the procurement documents
      19. Estimated value:
          Value excluding VAT: 1 200 000.00 EUR
          
      20. Duration of the contract, framework agreement or dynamic purchasing system:
          Duration in months: 48
          This contract is subject to renewal: yes
          Description of renewals:

          Please consult the procurement documents.

      21. Information about the limits on the number of candidates to be invited:
          
      22. Information about variants:
          Variants will be accepted: no
          
      23. Information about options:
          Options: no
      24. Information about electronic catalogues:
          
          
      25. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      26. Additional information:
          

          Please consult the procurement documents.

3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         List and brief description of conditions:

         Please consult the procurement documents.

      2. Economic and financial standing:
         Selection criteria as stated in the procurement documents
      3. Technical and professional ability:
         Selection criteria as stated in the procurement documents
      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         Contract performance conditions:

         Please consult the procurement documents.

      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      Framework agreement with a single operator
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: no
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-10-23
      Local time: 16:00
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      BG, CS, DA, DE, EL, EN, ES, ET, FI, FR, GA, HR, HU, IT, LT, LV, MT, NL, PL, PT, RO, SK, SL, SV
   5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      Date: 2023-10-24
      Local time: 10:00
      Place:

      Tenders will be opened electronically on the date and time indicated in the contract notice. It is possible to attend the opening by videoconference.

      Information about authorised persons and opening procedure:

      Please consult the procurement documents.

Источник закупки

Импорт - Экспорт по стране Словакия