System and support services (Норвегия - Тендер #46470411) | ||
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Страна: Норвегия (другие тендеры и закупки Норвегия) Организатор тендера: DRAMMEN KOMMUNE Номер конкурса: 46470411 Дата публикации: 27-09-2023 Источник тендера: Единая система закупок Европейского союза TED |
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Norway-Drammen: System and support services
2023/S 186-582967
Voluntary ex ante transparency notice
Services
Section I: Contracting authority/entity
Section II: Object
Contract for system support for the case processing process in the Educational-Psychological Service (Norwegian: PP-tjenesten)
Drammen municipality intends to enter into an agreement with Visma Enterprise AS for the provision of continuing system support for the case processing process for the Educational-Psychological Service (Norwegian: PP-tjenesten).
The Educational-Psychological Service in Drammen municipality needs to be able to efficiently carry out referral processes, case processing, documentation, and filing and therefore needs a professional system that supports these tasks.
The system must:
- Be delivered as a service, where the provider has all responsibility for the operation of the solution, in accordance with an SLA (Service Level Agreement).
- Have integration with one of the municipality"s archive cores (P360 and VSA)
- Fulfil legal requirements for information security, including incorporated privacy by default setting,
- Authentication against the municipality"s Azure AD
The municipality has examined the market and has, among other things, invited providers to a market dialogue where 4 providers participated.
Of the 4 providers, only one could deliver a SaaS system with linking to one of the municipality"s archive cores, as well as authentication against the municipality"s Azure AD.
The municipality has therefore considered that only one provider in the market can provide the system in accordance with the requirements that the municipality has for the professional system.
Section IV: Procedure
After comprehensive searches in the market, the municipality considers that there are no other products / providers with a comparable comprehensive system and thus covers the municipality"s needs. Drammen municipality considers the conditions stated in the PPR 13-4 b to be fulfilled and can thus proceed to the procurement without a prior call for tenders.
Section V: Award of contract/concession
Section VI: Complementary information