Software-related services (Норвегия - Тендер #41478142)

1. Section I
   1. Name and addresses
      Politiets fellestjenester
      Fridtjof Nansens vei 14
      OSLO
      0369
      Norway
      Telephone: +47 92201000
      E-mail: kjartan.nilsen@politiet.no
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=362736&B=POLITIET
      Additional information can be obtained from the abovementioned addresselectronically via: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=362736&B=POLITIET
      to the abovementioned address
      
   4. Type of the contracting authority:
      Ministry or any other national or federal authority, including their regional or local subdivisions
      
   5. Main activity:
      Public order and safety
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Queue and appointment booking system for the Norwegian Police Immigration Service

         Reference number: 22/223728
         
      2. Main CPV code:
         72260000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Foreign citizens applying for residence in Norway will, during the case processing process, need to appear physically at the police station. The police immigration service needs a system for organising queue and appointment booking for such visits.

         The purpose of the procurement is to enter into a contract for the delivery of a fully operational SaaS system for queue and appointment booking for use by the immigration service.

         As an option in the contract, a queue and appointment booking system for passport and ID management, as well as the other services offered to the public by the police, can also be procured.

         A more detailed description of the purpose of the procurement is provided in Annex 1.

      5. Estimated total value:
         Value excluding VAT: 120 000 000.00 NOK
         
      6. Information about lots:
         This contract is divided into lots: no
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         72268000, 48000000
         
      3. Place of performance:
         Main site or place of performance:

         OSLO

      4. Description of the procurement:
         

         Foreign citizens applying for residence in Norway will, during the case processing process, need to appear physically at the police station. The police immigration service needs a system for organising queue and appointment booking for such visits.

         The purpose of the procurement is to enter into a contract for the delivery of a fully operational SaaS system for queue and appointment booking for use by the immigration service.

         As an option in the contract, a queue and appointment booking system for passport and ID management, as well as the other services offered to the public by the police, can also be procured.

         A more detailed description of the purpose of the procurement is provided in Annex 1.

      5. Award criteria:
         Price is not the only award criterion and all criteria are stated only in the procurement documents
      6. Estimated value:
         Value excluding VAT: 120 000 000.00 NOK
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         Duration in months: 96
         This contract is subject to renewal: yes
         Description of renewals:

         The contract will be valid for 3 (three) years from when it is signed. The contract will then be renewed automatically for 1 (one) year at a time, unless 6 (six) months notice is given by the contracting authority, or 24 (twenty four) months notice is given by the tenderer, prior to the renewal date. The same applies for the agreement with the cloud provider.

      8. Information about the limits on the number of candidates to be invited:
         Envisaged minimum number: 3
         Maximum number: 5
         Objective criteria for choosing the limited number of candidates:

         See the tender documentation.

      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: yesDescription of options:

          See the tender documentation.

      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         List and brief description of conditions:

         Company certificate, tax certificate, creditworthiness

      2. Economic and financial standing:
         List and brief description of selection criteria:

         The tenderer"s economic and financial capacity is subject to certain requirements, cf. § 16-3 of the Public Procurement Regulations.

         Minimum level(s) of standards possibly required:

         Results/operating margin (5% - 15%)

         Liquidity ratio 1/current ratio (more than 1/higher than 1)

         Debt/equity ratio (under 5/lower than 5)

         Solvency/capital adequacy/solvency ratio (20 - 30 %)

         See the tender documentation.

      3. Technical and professional ability:
         List and brief description of selection criteria:

         Relevant assignments

         In the selection process, the relevance of the tenderer"s previous assignments will be assessed. Particular emphasis will be placed on experience from assignments of similar complexity and size, the extent of integration with other systems, delivery/implementation deadlines, similarity in the scope of functionality and experience.

         See the tender documentation.

      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         Contract performance conditions:

         See the tender documentation.

      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Competitive dialogue
   2. Information about a framework agreement or a dynamic purchasing system:
      
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: yes
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-06-05
      Local time: 12:00
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      Date: 2023-06-09
      
   4. Languages in which tenders or requests to participate may be submitted:
      NO
   5. Minimum time frame during which the tenderer must maintain the tender:
      Tender must be valid until: 2024-02-22
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      

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