AO 23-066 – Framework contract for the provision of Buildings Helpdesk services (two lots) (Бельгия - Тендер #46536822)

1. Section I
   1. Name and addresses
      European Parliament
      Rue Wiertz 60
      Bruxelles
      1047
      Belgium
      E-mail: INLO.AO.DIR.A@ep.europa.eu
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://etendering.ted.europa.eu/cft/cft-display.html?cftId=15419
      Additional information can be obtained from the abovementioned address
      European Parliament
      Rue Wiertz 60, bureau WIM 09Z081
      Bruxelles
      1047
      Belgium
      Contact person: 1047
      E-mail: INLO.AO.DIR.A@ep.europa.eu
      Internet address(es):
      Main address: www.europarl.europa.eu
      
   4. Type of the contracting authority:
      European institution/agency or international organisation
      
   5. Main activity:
      General public services
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         AO 23-066 – Framework contract for the provision of Buildings Helpdesk services (two lots)

         Reference number: 06A50/2023/M066
         
      2. Main CPV code:
         79512000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Provision of Buildings HelpDesk services (two lots):

         — Lot 1: dispatching services and monitoring of intervention requests within the Buildings Helpdesk for buildings occupied by the European Parliament in Brussels, Luxembourg and Strasbourg and liaison offices;

         — Lot 2: maintenance, development and update of the software solution.

      5. Estimated total value:
         Value excluding VAT: 4 551 000.00 EUR
         
      6. Information about lots:
         all lots
   2. Description
      1. Title:
         

         Lot 1: Dispatching services and monitoring of intervention requests within the Buildings Helpdesk for buildings occupied by the European Parliament

         Lot No: 1
         
      2. Additional CPV code(s):
         72253000, 72253100, 79510000, 79512000, 71315200, 71315210
         
      3. Place of performance:
         Main site or place of performance:

         Brussels, Belgium.

      4. Description of the procurement:
         

         Dispatching services and monitoring of intervention requests within the Buildings Helpdesk for buildings occupied by the European Parliament in Brussels, Luxembourg, Strasbourg and liaison offices.

      5. Award criteria:
         Price is not the only award criterion and all criteria are stated only in the procurement documents
      6. Estimated value:
         Value excluding VAT: 3 708 000.00 EUR
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         Duration in months: 54
         This contract is subject to renewal: yes
         Description of renewals:

         2028

      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: no
      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
      14. Title:
          

          Maintenance, development and update of the software solution

          Lot No: 2
          
      15. Additional CPV code(s):
          48000000, 72260000, 72261000, 72266000, 72267000, 72267100, 72267200, 79714000
          
      16. Place of performance:
          Main site or place of performance:

          Brussels, Belgium.

      17. Description of the procurement:
          

          Maintenance, development and update of the software solution.

      18. Award criteria:
          
      19. Estimated value:
          Value excluding VAT: 843 000.00 EUR
          
      20. Duration of the contract, framework agreement or dynamic purchasing system:
          Duration in months: 54
          This contract is subject to renewal: yes
          Description of renewals:

          2028

      21. Information about the limits on the number of candidates to be invited:
          
      22. Information about variants:
          Variants will be accepted: no
          
      23. Information about options:
          Options: no
      24. Information about electronic catalogues:
          
          
      25. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      26. Additional information:
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         List and brief description of conditions:

         Participation in this invitation to tender is open on equal terms to all natural persons, legal entities and public bodies of the Member States of the European Union and to all natural persons, legal entities and public bodies of non-member countries which have entered into a special agreement with the European Union in the public procurement field giving them access to the contract in this invitation to tender, under the conditions laid down by this agreement.

      2. Economic and financial standing:
         Selection criteria as stated in the procurement documents
      3. Technical and professional ability:
         Selection criteria as stated in the procurement documents
      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         
      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      Framework agreement with a single operator
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: no
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-11-06
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      BG, CS, DA, DE, EL, EN, ES, ET, FI, FR, GA, HR, HU, IT, LT, LV, MT, NL, PL, PT, RO, SK, SL, SV
   5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      Date: 2023-11-13
      Local time: 10:00
      Place:

      Rue Belliard 80, Bruxelles, BELGIUM.

      Information about authorised persons and opening procedure:

      On pain of being denied access to the opening of tenders, tenderers wishing to attend should confirm this by email to INLO.AO.DIR.A@europarl.europa.eu no later than two working days before the tender opening date, limiting their representation to one person.

Источник закупки

Импорт - Экспорт по стране Бельгия