Software supply services (Швеция - Тендер #41477130)

1. Section I
   1. Name and addresses
      Linköpings universitet
      Upphandlingsenheten
      Linköping
      58183
      Sweden
      E-mail: emelie.severinsson@liu.se
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://tendsign.com/doc.aspx?UniqueId=afewfvfokl&GoTo=Docs
      Additional information can be obtained from the abovementioned addresselectronically via: https://tendsign.com/doc.aspx?UniqueId=afewfvfokl&GoTo=Tender
      
      
   4. Type of the contracting authority:
      Ministry or any other national or federal authority, including their regional or local subdivisions
      
   5. Main activity:
      Education
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         CRM-system for student recruitment

         Reference number: LiU-2023-00410
         
      2. Main CPV code:
         72268000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Scope of procurement

         The procurement concerns development and implementation alternatively implementation of a web-based customer relationship management system (CRM) for handling student recruitment. The service must be delivered as a cloud solution, SaaS, i.e. the provider must take full responsibility for delivering the service including upgrades and management over time. The offered system must be able to be used to handle contact with different student groups and allow for some local adaptation.

         The procurement includes three separate versions of the same CRM-system, one for each institution. That is, the CRM-data will not be shared between the institutions. The procurement must lead to separate instances of the CRM-system.

         A more detailed description of the assignment and the requirements can be found in chapter 2, Specification of requirements.

      5. Estimated total value:
         
         
      6. Information about lots:
         This contract is divided into lots: no
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         48000000, 48445000, 48480000, 72220000, 72250000
         
      3. Place of performance:
         Main site or place of performance:

         Linköping

      4. Description of the procurement:
         

         Scope of procurement

         The procurement concerns development and implementation alternatively implementation of a web-based customer relationship management system (CRM) for handling student recruitment. The service must be delivered as a cloud solution, SaaS, i.e. the provider must take full responsibility for delivering the service including upgrades and management over time. The offered system must be able to be used to handle contact with different student groups and allow for some local adaptation.

         The procurement includes three separate versions of the same CRM-system, one for each institution. That is, the CRM-data will not be shared between the institutions. The procurement must lead to separate instances of the CRM-system.

         A more detailed description of the assignment and the requirements can be found in chapter 2, Specification of requirements.

      5. Award criteria:
         Price is not the only award criterion and all criteria are stated only in the procurement documents
      6. Estimated value:
         
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         
         Start: 2023-07-01
         End: 2026-06-30
         This contract is subject to renewal: no
         
      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: no
      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         
      2. Economic and financial standing:
         
      3. Technical and professional ability:
         
      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         
      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: yes
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-06-05
      Local time: 23:59
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      SV, EN
   5. Minimum time frame during which the tenderer must maintain the tender:
      Tender must be valid until: 2023-09-04
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      Date: 2023-06-06
      Local time: 00:00
      

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