Tourist information services (Испания - Тендер #48197460)

1. Section I
   1. Name and addresses
      Dirección General de Turismo
      Pamplona
      Spain
      E-mail: dpt@navarra.es
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://portalcontratacion.navarra.es/es/
      Additional information can be obtained from the abovementioned addressto the abovementioned address
      
   4. Type of the contracting authority:
      Regional or local authority
      
   5. Main activity:
      General public services
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Contrato de gestión de la Oficina de Turismo del Gobierno de Navarra en Sangüesa en el 2024

      2. Main CPV code:
         63513000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         El contrato tiene por objeto la prestación del servicio de atención al público en la Oficina de Turismo de Sangüesa, la puesta en marcha de un nuevo modelo de oficina 365/24/7 basado en la atención digital y la colaboración en la gestión, desarrollo y coordinación de las Unidades de Gestión de los Espacios Turísticos.

      5. Estimated total value:
         
         
      6. Information about lots:
         This contract is divided into lots: no
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         
         
      3. Place of performance:
         
      4. Description of the procurement:
         

         El contrato tiene por objeto la prestación del servicio de atención al público en la Oficina de Turismo de Sangüesa, la puesta en marcha de un nuevo modelo de oficina 365/24/7 basado en la atención digital y la colaboración en la gestión, desarrollo y coordinación de las Unidades de Gestión de los Espacios Turísticos.

      5. Award criteria:
         Price is not the only award criterion and all criteria are stated only in the procurement documents
      6. Estimated value:
         
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         
         Start: 2024-01-01
         End: 2024-12-31
         This contract is subject to renewal: yes
         Description of renewals:

         El contrato podrá prorrogarse por periodos anuales hasta un máximo de cuatro veces, por mutuo acuerdo, hasta el 31 de diciembre de 2028.

      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: no
      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         
      2. Economic and financial standing:
         Selection criteria as stated in the procurement documents
      3. Technical and professional ability:
         Selection criteria as stated in the procurement documents
      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         
      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: yes
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-11-15
      Local time: 00:01
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      ES
   5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      Date: 2023-12-18
      Local time: 23:59
      

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