Customer-care services (Испания - Тендер #46538570)

1. Section I
   1. Name and addresses
      AENA, S.M.E., S.A.
      C/ PEONÍAS, 12 Registro General
      MADRID
      28042
      Spain
      Telephone: +34 913212710
      E-mail: tramitacion_expedientes@aena.es
      Fax: +34 913212712
      
   2. Type of the contracting authority:
      
   3. Main activity:
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         SERVICIO DE INFORMACIÓN Y ATENCIÓN AL PÚBLICO EN EL AEROPUERTO ADOLFO SUÁREZ MADRID / BARAJAS

         Reference number: MAD-389/2021
         
      2. Main CPV code:
         79342320
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         SERVICIO DE INFORMACIÓN Y ATENCIÓN AL PÚBLICO EN EL AEROPUERTO ADOLFO SUÁREZ MADRID / BARAJAS

      5. Information about lots:
         This contract is divided into lots: no
      6. Total value of the procurement:
         Value
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         
         
      3. Place of performance:
         Main site or place of performance:

         AEROPUERTO ADOLFO SUÁREZ MADRID / BARAJAS

      4. Description of the procurement:
         

         SERVICIO DE INFORMACIÓN Y ATENCIÓN AL PÚBLICO EN EL AEROPUERTO ADOLFO SUÁREZ MADRID / BARAJAS

      5. Award criteria:
         
      6. Information about options:
         Options: no
      7. Information about European Union funds:
         The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
         
3. Section IV
4. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      
   3. Information about electronic auction:
      An electronic auction has been used
   4. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: no
5. Administrative information:
   1. Previous publication concerning this procedure:
      Notice number in the OJ S: 2021/S 207-542911
      
   2. Information about termination of dynamic purchasing system:
      
   3. Information about termination of call for competition in the form of a prior information notice:
      

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