Customer services (Испания - Тендер #46431946)

1. Section I
   1. Name and addresses
      AENA, S.M.E., S.A.
      C/ PEONÍAS, 12 Registro General
      MADRID
      28042
      Spain
      Telephone: +34 913212710
      E-mail: tramitacion_expedientes@aena.es
      Fax: +34 913212712
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://elicita.aena.es/SLE_Internet
      Additional information can be obtained from the abovementioned addressto the abovementioned address
      
   4. Type of the contracting authority:
      Other type: SOCIEDAD MERCANTIL ESTATAL
      
   5. Main activity:
      Other activity: ACTIVIDAD AEROPORTUARIA
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         PROGRAMA DE APOYO A LA CONCILIACION DE LA VIDA FAMILIAR Y LABORAL DE LAS PERSONAS TRABAJADORES DE AENA (PAC)

         Reference number: DRH-334/2023
         
      2. Main CPV code:
         79342300
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         PROGRAMA DE APOYO A LA CONCILIACION DE LA VIDA FAMILIAR Y LABORAL DE LAS PERSONAS TRABAJADORES DE AENA (PAC)

      5. Estimated total value:
         Value excluding VAT: 277 200.00 EUR
         
      6. Information about lots:
         This contract is divided into lots: no
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         
         
      3. Place of performance:
         Main site or place of performance:

         AEROPUERTO ADOLFO SUÁREZ MADRID - BARAJAS

      4. Description of the procurement:
         

         PROGRAMA DE APOYO A LA CONCILIACION DE LA VIDA FAMILIAR Y LABORAL DE LAS PERSONAS TRABAJADORES DE AENA (PAC)

      5. Award criteria:
         Price is not the only award criterion and all criteria are stated only in the procurement documents
      6. Estimated value:
         Value excluding VAT: 277 200.00 EUR
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         Duration in months: 36
         This contract is subject to renewal: yes
         Description of renewals:

         TRES (3) AÑOS. UN (1) AÑO inicial con la posibilidad de DOS (2) prórrogas de UN (1) AÑO cada una.

      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: no
      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         List and brief description of conditions:

         VER PLIEGO DE CLÁUSULAS PARTICULARES

      2. Economic and financial standing:
         List and brief description of selection criteria:

         VER PLIEGO DE CLÁUSULAS PARTICULARES

         Minimum level(s) of standards possibly required:

         VER PLIEGO DE CLÁUSULAS PARTICULARES

      3. Technical and professional ability:
         List and brief description of selection criteria:

         VER PLIEGO DE CLÁUSULAS PARTICULARES

         Minimum level(s) of standards possibly required:

         VER PLIEGO DE CLÁUSULAS PARTICULARES

      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         
      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: no
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-10-23
      Local time: 23:59
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      ES
   5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      Date: 2023-11-13
      Local time: 10:30
      Place:

      AENA SME SA

      C/ PEONÍAS 12, PLANTA BAJA

      28042 MADRID

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