Telephone operator services (Испания - Тендер #43034090)

1. Section I
   1. Name and addresses
      Gerencia de Atención Sanitaria de Melilla - Instituto Nacional de Gestión Sanitaria
      C/ Remonta, 2
      Melilla
      52005
      Spain
      Telephone: +34 951320753
      E-mail: contpub.ae.melilla@ingesa.sanidad.gob.es
      Fax: +34 952698028
      
   2. Type of the contracting authority:
      Ministry or any other national or federal authority, including their regional or local subdivisions
      
   3. Main activity:
      Health
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Servicio de teleoperadores para el centro coordinador de urgencias y emergencias sanitarias de la Gerencia de Atención Sanitaria del INGESA

         Reference number: P.A. 2023-22-GME
         
      2. Main CPV code:
         79511000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Servicio de teleoperadores para el centro coordinador de urgencias y emergencias sanitarias de la Gerencia de Atención Sanitaria del INGESA

      5. Information about lots:
         This contract is divided into lots: no
      6. Total value of the procurement:
         Value
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         
         
      3. Place of performance:
         Main site or place of performance:

         Hospital Comarcal de Melilla. Melilla. 52005

      4. Description of the procurement:
         

         Servicio de teleoperadores para el centro coordinador de urgencias y emergencias sanitarias de la Gerencia de Atención Sanitaria del INGESA

      5. Award criteria:
         Quality criterion - Name: Plan básico de calidad / Weighting: 10
         Quality criterion - Name: Plan de formación / Weighting: 10
         Quality criterion - Name: Proyecto organizativo del servicio / Weighting: 10
         Cost criterion - Weighting: 10
         Cost criterion - Weighting: 60
         
      6. Information about options:
         Options: yesDescription of options:

         Preaviso en prórrogas con dos meses de antelación a la finalización delo contrato o prórroga anterior

      7. Information about European Union funds:
         The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
         
3. Section IV
4. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      
   3. Information about electronic auction:
      
   4. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: no
5. Administrative information:
   1. Previous publication concerning this procedure:
      Notice number in the OJ S: 2023/S 105-327185
      
   2. Information about termination of dynamic purchasing system:
      
   3. Information about termination of call for competition in the form of a prior information notice:
      

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