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Digital Acceleration Project (Руанда - Тендер #68157680) | ||
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Страна: Руанда (другие тендеры и закупки Руанда) Организатор тендера: The World Bank Номер конкурса: 68157680 Дата публикации: 31-10-2025 Источник тендера: Тендеры всемирного банка |
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- Project ID
P173373
- Project Title
Digital Acceleration Project
- Country
Rwanda
- Notice No
OP00405202
- Notice Type
Request for Expression of Interest
- Notice Status
Published
- Borrower Bid Reference
RW-RISA-446508-CS-QCBS (2.3)
- Procurement Method
Quality And Cost-Based Selection
- Language of Notice
English
- Submission Deadline Date/Time
Nov 18, 2025 05:00
- Published Date
Oct 30, 2025
- CONTACT INFORMATION
- Organization/Department
Rwanda Information Society Authority
- Name
Francine UWANYIRIGIRA
- Address
Telecom House 8 KG 7 St, Kacyiru, Kigali P.O. Box 6603 Kigali-Rwanda
- City
- Province/State
Rwanda
- Postal Code
- Country
Rwanda
- Phone
+250788642036
francine.uwanyirigira@risa.gov.rw
- Website
https://www.risa.rw/
Details
Date: 24th October 2025
REQUEST FOR EXPRESSIONS OF INTEREST
(CONSULTING SERVICES -FRAMEWORK AGREEMENT – FIRMS SELECTION)
Country: Rwanda
Project: Rwanda Digital Acceleration Project
Loan No./Credit No./ Grant No.: 7000-RW
ASSIGNMENT TITLE: RECRUITMENT OF SPECIALIZED TRAINING PROVIDERS TO DELIVER SPECIALIZED COURSES FOR THE PUBLIC WORKFORCE IN THE ICT SECTOR IN RWANDA UNDER THE FRAMEWORK AGREEMENT
Reference No: RW-RISA-446508-CS-QCBS (2.3)
The Government of Rwanda (GoR) has received US$200 million in funding from the World Bank and Asian Infrastructure Investment Bank for a ‘Digital Acceleration Project,’ which became effective in 2022 (henceforth referred to as ‘the Project’).[1] The Project aims to increase access to broadband and selected digital public services and strengthen the digital innovation ecosystem. The project will expand digital adoption, bringing more Rwandans online, by addressing the major barriers that dampen demand for digital services and by spearheading a series of innovative digital access and inclusion initiatives. The Project will also enhance Government’s digital service capabilities, equipping the Government with the ability to harness the power of big data and scale e-services based on shared digital standards, platforms, and infrastructure, leveraging critical enabling digital platforms and data-driven solutions to improve the efficiency of public service delivery and expand the adoption of digitally enabled services. Finally, the Project will increase Rwanda’s capacity to support digitally enabled innovation by strengthening the local entrepreneurship ecosystem, supporting tech firms to move from start-ups to growth, and by developing Rwanda’s digital talent base.
The Rwanda Information Society Authority (RISA) has received financing from the World Bank toward the cost of Rwanda Digital Acceleration Projection, and intends to apply part of the proceeds for consulting services related to Recruitment of Specialized Training Providers to Deliver Specialized Courses for the Public Workforce in the ICT Sector in Rwanda under the Framework Agreement
The consulting services (“the Services”) for Recruitment of Specialized Training Providers to Deliver Specialized Courses for the Public Workforce in the ICT Sector in Rwanda under the Framework Agreement include deliver of advanced trainings to the technical and support workforce in the ICT sector of the Government of Rwanda for approximately 500 individuals in various specializations courses under a framework agreement for a period of one year renewable twice upon satisfactory performance.
The training scope is divided into 9 independent lots, with each lot focusing on a specific area for skill needs. To ensure diversity and specialized focus, no single company is permitted to bid on more than 5 lots. This approach aims to promote fairness, encourage a wider range of expertise, and allow for the participation of multiple firms with unique strengths in specific training areas.
The Terms of Reference (TOR) for the primary procurement stage for the assignment are attached to this request for expressions of interest.
The Rwanda Information Society Authority now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The shortlisting criteria are:
- Certificate of incorporation for all firms
- Joint venture agreement and power of attorney where applicable
- Implement a structured training plan to suit the needs of the Ministry of ICT, RISA and the digital economy of Rwanda.
- Certify trainees to the relevant Industry Standards
- Provide content and training materials in hard or soft copies, access to curriculum (online or books),
- The training approach must align with industry requirements, ensuring that for IT specialized courses, the firm has the necessary infrastructure in place (Labs) (See section F for more details).
- Detailed evaluation criteria for each LOT are detailed in the Terms of Reference (TOR)
Individual biodata shall not be evaluated at the shortlisting stage and the shortlist will contain minimum of 5 firms to 8 firms.
The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” July 2020 Borrowers” November 2020 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.
Consultants may associate with other firms to enhance their qualifications, but should indicate clearly whether the association is in the form of a joint venture and/or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture shall be jointly and severally liable for the entire contract, if selected.
A Consultant will be selected in accordance with the Framework Agreement arrangements described in the Procurement Regulations and to be specifically set out in the Request for Proposals.
Further information can be obtained at the address below during office hours from 09:00 to 1700 hours local time.
Expressions of interest must be delivered in a written form on below email on or before 18th November 2025 at 05:00pm Local time.
Francine UWANYIRIGIRA
Chief Finance Officer (CFO)
Telecom House, 8 KG 7 Ave, Kacyiru, Kigali. Boulevard de l’Umuganda3rd Floor, Wing B, Room No 2
Tel; +250788642036/+250783716232
Email: rdapprocurement@risa.gov.rw and copy Francine.uwanyirigira@risa.gov.rw and sandra.rusagara@risa.gov.rw
GOVERNMENT OF RWANDA
RWANDA INFORMATION SOCIETY AUTHORITY
TERMS OF REFERENCE
Recruitment of Specialized Training Providers to Deliver Specialized Courses for the Public Workforce in the ICT Sector in Rwanda under the Framework Agreement
Project: Digital Acceleration Project
Contract type: Consultancy Services (firm or consortium)
Estimated duration: 12 months (framework contract) renewable twice upon satisfactory performance
Location: Rwanda
BACKGROUND
Country context
The Government of Rwanda (GoR) has put ICT at the centre of its social and economic transformation agenda, positioning digital transformation as the catalyst to accelerate the achievement of the country’s development goal.
Rwanda’s Vision 2050 articulates the long-term strategic development direction of the Country as a pathway that will lead the Country to the living standards of upper middle income by 2035 and high-income countries by the year 2050. A key pillar of the strategy is “Human Development” which projects a significant population increase and the imperative to undertake essential investments in human capital development and economic reforms so that the Country can have a healthy, well-educated, and highly skilled labour force that is gainfully employed. A sizeable portion of the labour force is expected to work for the public sector thus the important need for continuous training, upskilling and reskilling.
To bridge the skills gap and meet the demands of a growing economy, Rwanda"s second National Strategy for Transformation (NST2) is designed to accelerate socio-economic progress by "Developing Skills for the Future." The strategy focuses on preparing Rwandans for a digital future, with ambitious goals to equip one million coders and train 500,000 people in advanced ICT skills, ensuring Rwanda remains competitive in the global digital economy by 2029.
As part of their mandate, the Ministry of ICT and Innovation (MINICT) and Rwanda Information Society Authority (RISA) have to play a critical role in leading the implementation of the National ICT Policy and Strategy in Rwanda, streamlining research, innovation, and infrastructure investment, including the digitization of government services. RISA’s core mandate also includes strengthening the institutional and human capacities of IT professionals in selected domains, such as IT professional courses and other essential skills, to ensure staff are equipped with the necessary skills.
Digital Acceleration Project
The Government of Rwanda (GoR) has received US$200 million in funding from the World Bank and Asian Infrastructure Investment Bank for a ‘Digital Acceleration Project,’ which became effective in 2022 (henceforth referred to as ‘the Project’).[1] The Project aims to increase access to broadband and selected digital public services and strengthen the digital innovation ecosystem. The project will expand digital adoption, bringing more Rwandans online, by addressing the major barriers that dampen demand for digital services and by spearheading a series of innovative digital access and inclusion initiatives. The Project will also enhance Government’s digital service capabilities, equipping the Government with the ability to harness the power of big data and scale e-services based on shared digital standards, platforms, and infrastructure, leveraging critical enabling digital platforms and data-driven solutions to improve the efficiency of public service delivery and expand the adoption of digitally enabled services. Finally, the Project will increase Rwanda’s capacity to support digitally enabled innovation by strengthening the local entrepreneurship ecosystem, supporting tech firms to move from start-ups to growth, and by developing Rwanda’s digital talent base.
The Project is led by the Ministry of ICT and Innovation (MINICT), with the Rwanda Information Society Authority (RISA) serving as the lead implementing agency. A dedicated Project Implementation Unit (SPIU) has been established at RISA to support implementation.
Support for Specialized Training in Advanced ICT Trainings for the Public Workforce
The Country’s vision for 2050 acknowledges digital transformation as a central enabler towards achieving its objectives including access to high-quality broadband and achieving living standards of upper-middle income country by 2035 and high-income country by 2050.
The Rwanda Digital Acceleration Project (RDAP) which aims to accelerate the country-wide digital transformation presents an opportunity for the GoR to address existing skills gap. To effectively address the challenges related to digital skills within the workforce, the Project has allocated investments dedicated to comprehensive capacity building and change management to create a cadre of digitally savvy government leaders, IT professionals and service users, ensuring that all key stakeholders are equipped to navigate and implement the digital transformation successfully.
The relevance and alignment of the Plan for Training Professionals working in the public sector to RDAP’s goals are apparent in the Plan’s objectives of increasing ICT proficiency and certification of all professionals (in public and private sectors) as well as increasing the critical mass of ICT experts for domestic and export needs. The proposed trainings respond to the interventions for capacity building planned under RDAP, which among others are expected to provide specialized trainings for high-level Government officials and trainings of government IT professionals.
In addition, the proposed trainings are aligned with the National Digital Skills Framework (NDSF), which is a comprehensive framework that was designed as both a benchmark and a strategic roadmap to foster a digitally competent society that can contribute to and benefit from Rwanda"s growing digital landscape. The framework also outlines clear and well-defined standards for digital proficiency, ensuring that both the general public and the workforce are prepared to navigate and leverage digital tools effectively. These standards encompass a broad range of competencies, including the ability to use digital devices proficiently, develop strong information and data literacy, communicate effectively through digital means, engage in secure digital transactions, create digital content, maintain online safety and security, and solve complex problems using digital solutions. By setting these standards, the NDSF aims to foster a digitally competent society that can contribute to and benefit from Rwanda"s growing digital landscape.
Furthermore, RDAP was developed in line with the World Bank Rwanda Country Partnership Framework, especially its Objective 1 related to improving Human Capital through interventions focused on advancing digital literacy as well as advanced and highly specialized digital skills. This alignment supports the roadmap of the Training for Professionals working in the ICT sector which aims at increasing the ICT proficiency of the IT workforce in the public and private sectors
OBJECTIVES
RISA is seeking to hire consultancy firm(s) to deliver advanced trainings to the technical and support workforce in the ICT sector of the Government of Rwanda for approximately 500 individuals in various specializations courses under a framework agreement for a period of one year renewable twice upon satisfactory performance .
The training scope is divided into 9 independent lots, with each lot focusing on a specific area for skill needs. To ensure diversity and specialized focus, no single company is permitted to bid on more than 5 lots. This approach aims to promote fairness, encourage a wider range of expertise, and allow for the participation of multiple firms with unique strengths in specific training areas.
The scope of services, consulting team profiles, reporting requirements, and other particulars of the assignment are indicated below:
SCOPE OF WORK & EXPECTED DELIVERABLES
The selected firm(s) will be required to carry out the following tasks as part of the assignment:
|
Lot Number & Name |
Description and Scope of Work |
Deliverables and Outcome expected |
|
ALL Lots general requirements |
● Implement a structured training plan to suit the needs of the Ministry of ICT, RISA and the digital economy of Rwanda. ● Certify trainees to the relevant Industry Standards ● Content Provisioning: Provide content and training materials in hard or soft copies, access to curriculum (online or books), ● Labs Infrastructure: The training approach must align with industry requirements, ensuring that for IT specialized courses, the firm has the necessary infrastructure in place (Labs) (See section F for more details). |
|
|
Lot-1 IT INFRASTRUCTURE |
Description:
Scope of Work: Identify participants" roles and skill levels, and align them with appropriate modules covering network, systems, and cloud administration. Foundational
Intermediate
Advanced
|
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to: Foundation
Intermediate
Advanced
|
|
Lot-2: SOFTWARE DEVELOPMENT |
Description: Scope of Work: Identify participants" roles and skill levels, and align them with appropriate courses covering software development, database management, mobile and web application development, DevOps, software architecture, messaging protocols, and software testing and quality assurance. Foundational Training:
Intermediate and Specialized Skills:
Advanced Training:
|
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to: Foundation
Intermediate
Advanced and Expert
|
|
Lot-3: DATA SCIENCE |
Description: To provide participants with data science skills, from data analysis and visualization to advanced topics such as machine learning and big data. Scope of Work:
|
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to: Foundation
Intermediate
Advanced
|
|
Lot-4: Emerging Technologies |
Description: Scope of Work: Identify participants" roles and skill levels and align them with appropriate courses covering a wide range of emerging technologies. Foundational
Intermediate
|
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to: Foundation
Intermediate
Advanced
|
|
Lot-5: SECURITY |
Description: To provide training in cyber security, covering topics such as vulnerability assessment, ethical hacking, information security, and cyber defense strategies. Scope of Work:
|
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to: Foundation
Intermediate
Advanced
|
|
Lot-6: PROJECT MANAGEMENT |
Description: To provide participants with the skills necessary for project management, covering frameworks such as PMI, PRINCE2, and Agile methodologies. Scope of Work:
|
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to: Foundation
Intermediate
Advanced & Expert
|
|
Lot-7 BUSINESS ANALYSIS |
Description: To provide participants with skills in business process modeling, analysis, and re-engineering, with a focus on agile methodologies and business process management. Scope of Work:
|
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to: Foundation
Intermediate & Advanced
|
|
Lot-8: SOFT SKILLS |
Description: To provide essential soft skills training for personal and professional development, helping individuals improve communication, leadership, teamwork, and problem-solving abilities. Scope of Work:
|
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to:
|
|
Lot-9 ADMINISTRATION AND SUPPORT FUNCTIONS |
Description: Scope of Work: Identify participants" roles and skill levels and align them with appropriate courses covering finance, Human Resource, M&E, Legal, Public Relations (PR), Communication, Visibility and Branding. Foundational
Intermediate
Advanced:
|
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to: FINANCE
HUMAN RESOURCE(HR)
Public Relations (PR), Communication, Visibility and Branding
Monitoring & Evaluation
|
PROCEDURES FOR REPORTING
The firm(s) will be required to submit reports and deliverables to the RDAP Project Coordinator through the assigned SPIU Specialist and RISA focal point from the user department, who will be communicated later.
The reports should include:
- Progress reports at key milestones of the training program
- A final report summarizing the outcomes, including the number of participants trained, attendance lists, trainees report card, certifications awarded and overall feedback.
LOCATION
The firm(s) selected must be available to work in Rwanda (e.g. through in-person work trips). Joint ventures or sub-contracting between firms that can deliver international good practices to Rwanda and firm(s) that can deliver expertise on the local Rwandan context are encouraged. Having at least one team member, especially the Lead Trainer, in Rwanda for the duration of the assignment is strongly encouraged to facilitate the training delivery.
REQUIREMENT FOR THE TRAINING CENTER
The training provider must offer comprehensive course content, which includes delivering training materials in both hard or soft copies and providing access to the additional resources and references either online or through physical books. Additionally, the training provider must prepare the trainees for the certification exams according to relevant industry standards, ensuring they are well-equipped with recognized qualifications. To align with industry requirements, particularly for IT-specialized courses, the training approach must include adequate labs infrastructure, ensuring that the necessary facilities are in place to enhance practical learning and skill development. The following are the requirements for the training center to be eligible to offer the proposed training, they must include but not limited to:
- Location and Space: The training center must be in an easily accessible area, ideally near major roads, to facilitate convenient access for trainees. The facility should include separate rooms designated for various functions such as training, and relaxation areas to support a comprehensive learning environment. Additionally, the training rooms and parking area should have the capacity to accommodate at least 20 participants. Furthermore, enough toilets for both male and females will be considered.
- Classroom/Training Room Setup: The training center must be equipped with furniture that includes desks, chairs, and tables designed to accommodate long training sessions without causing discomfort. Audio-visual equipment such as projectors, screens, or interactive whiteboards, along with sound systems if needed, should be available to enhance presentations and interactive learning. Whiteboards and other writing surfaces should be provided for effective instruction and presentations. Proper air conditioning and ventilation are will also be considered to ensure a comfortable environment for trainees.
- Labs Infrastructure: The training center must be equipped with high-speed internet. A sufficient number of computers must be available, equipped with up-to-date software tailored to the specific training needs. For more advanced courses, such as those in data science, AI, or software development, the computers should have high specifications, including at least 16GB of RAM, SSDs, powerful CPUs (e.g., Intel i7 or higher), and discrete GPUs. Additionally, technical support should be readily available to assist with trainees to access the labs whenever needed including evening and weekends.
- Restrooms: Clean and well-maintained restrooms for all genders are a must to support the comfort and convenience of all participants.
- Course Content and Learning Materials: The training center must offer a well-developed content that aligns with industry standards, encompassing comprehensive course materials such as a syllabus, study guides, and practice exercises to facilitate effective learning. Access to reference books or online resources should be provided, either through a small on-site library or digital platforms, particularly beneficial for courses that require substantial self-study. For technical skill courses, hands-on learning should be supported by project kits and relevant equipment, to reinforce theoretical knowledge with real-world application.
DURATION OF THE COURSE AND TRAINING METHOD
Each of the training provided will be conducted within two (2) to three (3) months from the date of the contract award. Each course will use a face-to-face delivery method and have a minimum duration of two (2) weeks and a maximum duration of twelve (12) weeks.
FIRM PROFILE & EXPERIENCE
The firm shall propose a core team comprising at a minimum a Team Leader and Lead Trainer available throughout the implementation of the assignment with the following roles and responsibilities:
- Team Leader: The Team Leader’s role might include co-ordinating, monitoring and reviewing the work of the team. Arrange stakeholders’ meetings and plan delivery stages. Preparing training programs and required progress reports.
- Lead trainer(s): The lead trainer/trainers will develop or customize the training curriculum based on the pre-training skills assessment, oversee the actual training delivery; adjusting the training needs and supervising additional trainers’ work. We expect this role to effectively conduct the training for the selected lot.
NB. In the case of a firm applying for different lots, a unique lead consultant should be used for each bid.
The following table presents the firm’s and staff requirements for the present assignment:
|
Lot N° & Name |
Firm Profile |
Lead Trainer Experience and Qualifications |
|
ALL Lots general requirements |
- Be a specialized firm in providing Advanced ICT Training. - Be able to demonstrate its ability to propose a comprehensive training schedule that includes the training format, alignment with certification objectives, theory vs. practice, realistic duration, or related. - Be able to present the different assessments and evaluation methods used during the training, including diagnostics/troubleshooting, simulation-based, and practical lab evaluations - Prove it has the necessary resources, infrastructure, and technology to effectively deliver effective training based on hands-on experience. - Possess experience in using data and analytics to inform service delivery, program sustainability and tracking outcomes |
N/A |
|
Lot-1: IT INFRASTRUCTURE |
- Experience in providing training and consultancy in networking systems - Expertise in data center management and cloud solutions - History of delivering training programs for cloud technologies and infrastructure management - Experience in DevOps training and implementation - Proven ability to lead projects that integrate development and operations - Strong background in database management systems - Experience in delivering training on database optimization and security |
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