Travel agency, tour operator and tourist assistance services (Норвегия - Тендер #41699500)

1. Section I
   1. Name and addresses
      Stavanger kommune
      Postboks 8001
      STAVANGER
      4068
      Norway
      Telephone: +47 51507090
      E-mail: siri.loen@stavanger.kommune.no
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://permalink.mercell.com/190843350.aspx
      Additional information can be obtained from the abovementioned addresselectronically via: https://permalink.mercell.com/190843350.aspx
      
      
   4. Type of the contracting authority:
      Regional or local authority
      
   5. Main activity:
      General public services
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Travel booking portal with accompanying services

         Reference number: 23/17475
         
      2. Main CPV code:
         63500000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Sola, Sandnes, Randaberg, and Stavanger Municipalities and Rogaland brann og redning IKS hereafter called the contracting authority, invites tenderers to a contest for the delivery of a travel booking portal with accompanying services.

         Stavanger Municipality has the secretarial function for this contest and will have all contact with tenderers on behalf of the contracting authorities.

         The municipalities are using joint tender documentation and the evaluation will be joint, but the municipalities are separate legal objects and will enter into and sign separate contracts with the winner of the contest.

         The municipalities can therefore be seen as five different contracting authorities with different delivery and invoice addresses.

      5. Estimated total value:
         Value excluding VAT: 76 000 000.00 NOK
         
      6. Information about lots:
         This contract is divided into lots: no
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         63510000
         
      3. Place of performance:
         
      4. Description of the procurement:
         

         The contracting authority intends to enter into a framework agreement that will ensure delivery of travel agency services through the use of a web-based portal and manual orders via a travel consultant. The aim of the contract will be to continually work to develop the most rational, environmentally friendly, and economic travel arrangements, so that time consumption, price and quality at any given time provides the best total result. Each employee will be a separate user and will have the possibility to make their own bookings/changes to journeys with the accompanying services. In addition there will be internal travel bookers who can book journeys on behalf of other employees at the contracting authority.

         The framework agreement will cover the contracting authority"s need for travel agency services, with a booking portal, including different types of services that are required to cover the contracting authority"s travel needs and event activities, such as: Individual trips, group trips, flights, hotel accommodation, hire cars, train journeys, conferences/courses, delivery of travel documents, statistics, advice/consultancy service, training, impact on the environment, etc. The tenderer will contribute, and facilitate for an increased share of online bookings/changes to journeys and accommodation.

         A web-portal must be offered that contributes to an increased share of online bookings/changes.

      5. Award criteria:
         Quality criterion - Name: Quality (service requirements 40$ and user friendliness of the booking system 60%). / Weighting: 80
         Price - Weighting: 20
         
      6. Estimated value:
         Value excluding VAT: 76 000 000.00 NOK
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         Duration in months: 12
         This contract is subject to renewal: yes
         Description of renewals:

         The contracting authority reserves the right to extend the contract for 1+1+1 year.

      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: no
      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         
      2. Economic and financial standing:
         
      3. Technical and professional ability:
         
      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         
      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      Framework agreement with a single operator
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: no
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-06-09
      Local time: 12:00
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      NO
   5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      Date: 2023-06-09
      Local time: 12:00
      

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