Operations and User Support (ATLAS) (Люксембург - Тендер #48728821) | ||
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Страна: Люксембург (другие тендеры и закупки Люксембург) Организатор тендера: Court of Justice of the European Union Номер конкурса: 48728821 Дата публикации: 01-12-2023 Источник тендера: Единая система закупок Европейского союза TED |
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Operations and User Support (ATLAS)
Reference number: COJ-PROC-23/002The aim of the present contract is the provision of the following services:
— fixed price service:
—— information technologies support service (support level 1, support level 2, support level 3), transversal services, on-call service and planned changes service,
—— telephone switchboard services;
— on-demand services:
—— on-demand support complementary services,
—— on-demand support services for multimedia,
—— on-demand interventions.
The detailed description of these services is available in the technical specification (appendix TEC 6).