Telephone-answering services (Латвия - Тендер #47509299)

1. Section I
   1. Name and addresses
      AS "Sadales tīkls"
      Šmerļa iela 1
      Rīga
      LV-1160
      Latvia
      Telephone: +371 67728063
      E-mail: ivonna.iljenko@latvenergo.lv
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://www.eis.gov.lv/EKEIS/Supplier/Procurement/109771
      Additional information can be obtained from the abovementioned addresselectronically via: https://www.eis.gov.lv/EKEIS/Supplier/ProcurementProposals/109771
      to the abovementioned address
      
   4. Type of the contracting authority:
      
   5. Main activity:
      Electricity
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Klientu zvanu apstrādes pakalpojuma iegāde

         Reference number: ST 2023/28
         
      2. Main CPV code:
         79510000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Klientu zvanu apstrādes pakalpojuma iegāde

      5. Estimated total value:
         Value excluding VAT: 990 000.00 EUR
         
      6. Information about lots:
         This contract is divided into lots: no
         
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         79510000
         
      3. Place of performance:
         Main site or place of performance:

         Latvijas Republika

      4. Description of the procurement:
         

         Klientu zvanu apstrādes pakalpojuma iegāde

      5. Award criteria:
         Cost criterion - Weighting: 62
         Cost criterion - Weighting: 6
         Cost criterion - Weighting: 6
         Cost criterion - Weighting: 6
         Cost criterion - Weighting: 6
         Cost criterion - Weighting: 3
         Cost criterion - Weighting: 3
         Cost criterion - Weighting: 2
         Cost criterion - Weighting: 6
         
      6. Estimated value:
         Value excluding VAT: 990 000.00 EUR
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         Duration in months: 36
         This contract is subject to renewal: no
         
      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: no
      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         List and brief description of conditions:

         Saskaņā ar iepirkuma procedūras nolikumā noteikto

      2. Economic and financial standing:
         List and brief description of selection criteria:

         Saskaņā ar iepirkuma procedūras nolikumā noteikto

         Minimum level(s) of standards possibly required:

         Saskaņā ar iepirkuma procedūras nolikumā noteikto

      3. Technical and professional ability:
         Selection criteria as stated in the procurement documents
      4. Information about reserved contracts:
         
      5. Deposits and guarantees required:
         

         Pretendentam jāiesniedz piedāvājuma nodrošinājums šādā apmērā: 1 000,00 EUR

      6. Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
         

         Saskaņā ar iepirkuma procedūras nolikumā noteikto

      7. Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
         

         Saskaņā ar iepirkuma procedūras nolikumā noteikto

   2. Conditions related to the contract:
      1. Information about a particular profession:
         
         Contract performance conditions:

         Saskaņā ar iepirkuma procedūras nolikumā (t.sk.līguma projektā) noteikto

      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      Framework agreement with a single operator
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: yes
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-11-27
      Local time: 10:00
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      LV
   5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      Date: 2023-11-27
      Local time: 14:00
      Place:

      https://www.eis.gov.lv/EKEIS/Supplier/ProcurementProposals/109771

Источник закупки

Импорт - Экспорт по стране Латвия