Helpdesk and support services (Италия - Тендер #46433229)

1. Section I
   1. Name and addresses
      Istituto Poligrafico e Zecca dello Stato S.p.A.
      Via Salaria 691
      Roma
      00138
      Italy
      Telephone: +39 0685081
      E-mail: bandigara@ipzs.it
      Fax: +39 0685081
      
   2. Joint procurement
      
   3. Communication
      Access to the procurement documents is restricted. Further information can be obtained at
      https://www.gare.ipzs.it/homepage-web
      Additional information can be obtained from the abovementioned addresselectronically via: https://www.gare.ipzs.it/homepage-web
      to the abovementioned address
      
   4. Type of the contracting authority:
      Body governed by public law
      
   5. Main activity:
      General public services
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Servizi e forniture connessi all"infrastruttura periferica di Passaporto Elettronico e Permesso di Soggiorno Elettronico

         Reference number: 9334867
         
      2. Main CPV code:
         72253000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Servizi e forniture connessi all"infrastruttura periferica di Passaporto Elettronico e Permesso di Soggiorno Elettronico

      5. Estimated total value:
         Value excluding VAT: 44 936 294.00 EUR
         
      6. Information about lots:
         maximum number of lots: 2
         
   2. Description
      1. Title:
         

         Servizi e forniture connessi all"infrastruttura periferica di Passaporto Elettronico per l"Estero

         Lot No: 2
         
      2. Additional CPV code(s):
         72253000
         
      3. Place of performance:
         Main site or place of performance:

         Roma

      4. Description of the procurement:
         

         Servizi e forniture connessi all"infrastruttura periferica di Passaporto Elettronico e Permesso di Soggiorno Elettronico per l"Italia

      5. Award criteria:
         Price is not the only award criterion and all criteria are stated only in the procurement documents
      6. Estimated value:
         Value excluding VAT: 13 301 433.84 EUR
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         Duration in months: 36
         This contract is subject to renewal: no
         
      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: no
      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
          
      14. Title:
          

          Servizi e forniture connessi all"infrastruttura periferica di Passaporto Elettronico e Permesso di Soggiorno Elettronico per l"Italia

          Lot No: 1
          
      15. Additional CPV code(s):
          72253000
          
      16. Place of performance:
          Main site or place of performance:

          Roma

      17. Description of the procurement:
          

          Servizi e forniture connessi all"infrastruttura periferica di Passaporto Elettronico per l"Estero

      18. Award criteria:
          Price is not the only award criterion and all criteria are stated only in the procurement documents
      19. Estimated value:
          Value excluding VAT: 31 634 860.16 EUR
          
      20. Duration of the contract, framework agreement or dynamic purchasing system:
          Duration in months: 36
          This contract is subject to renewal: no
          
      21. Information about the limits on the number of candidates to be invited:
          
      22. Information about variants:
          Variants will be accepted: no
          
      23. Information about options:
          Options: no
      24. Information about electronic catalogues:
          
          
      25. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      26. Additional information:
          
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         List and brief description of conditions:

         Iscrizione nel registro tenuto dalla Camera di commercio industria, artigianato e agricoltura oppure nel registro delle commissioni provinciali per l"artigianato per attivita" coerenti con quelle oggetto della presente procedura di gara.

      2. Economic and financial standing:
         Selection criteria as stated in the procurement documents
      3. Technical and professional ability:
         Selection criteria as stated in the procurement documents
      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         Contract performance conditions:
         
      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Open procedure
   2. Information about a framework agreement or a dynamic purchasing system:
      
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: yes
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-10-31
      Local time: 12:00
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      IT
   5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      Date: 2023-11-07
      Local time: 10:00
      Place:

      Via Salaria, 691 - Roma

      Information about authorised persons and opening procedure:
      

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