Assam Inland Water Transport Project (Индия - Тендер #37715998)

• Project ID

P157929

• Project Title

Assam Inland Water Transport Project

• Country

India

• Notice No

OP00210480

• Notice Type

Invitation for Bids

• Notice Status

Published

• Borrower Bid Reference

IN-IWT-325885-NC-RFQ

• Procurement Method

Request for Quotations

• Language of Notice

English

• Submission Deadline Date/Time

Jan 21, 2023 14:00

• Published Date

Jan 21, 2023

• CONTACT INFORMATION
• Organization/Department

Directorate of Inland Water Transport, Assam

• Name

Partha Pegu

• Address

AIWTD Society, 3rd floor, Directorate of Inland Water Transport, Ulubari, Guwahati-781007

• City

• Province/State

India

• Postal Code

• Country

India

• Phone

9435085482

• Email

step.aiwtds@gmail.com

• Website

www.iwt.assam.gov.in

Request for Quotation

Non-Consulting Services

Employer: Assam Inland Water Transport Development Society

Project: Assam Inland Water Transport Development Project

Contract title: Selection of Agency for Design, Development, Implementation, Training and Support of Online Grievance Management System, Call Centre, Tracking System Cum Customer Relationship Management System.

Country : India

Loan No. /Credit No. / Grant No.: IBRD Loan No. 9026 –IN

RFQ No. : IN-IWT-325885-NC-RFQ

Issued on : 20th December, 2022

• Government of India has received loan for financing from the World Bank equivalent to US$ 88 Million towards the cost of the Assam Inland Water Transport (AIWT) Project and intends to apply part of the proceeds of this credit to eligible payments under the contract for “Selection of Agency for Design, Development, Implementation, Training and Support of Online Grievance Management System, Call Centre, Tracking System Cum Customer Relationship Management System”.

• The AIWT Project in Assam state is being implemented by Assam Inland Water Transport Development Society (AIWTDS), which is an autonomous society registered under the Societies Registration Act.

• The Assam Inland Water Transport Development Society now invites Quotation from eligible agencies for Design, Development, Implementation, Training and Support of Online Grievance Management System and Tracking System.

• Quotation process will be conducted through open competitive procurement using a Request for Quotation (RFQ) as specified in the “Procurement Regulations for IPF Borrowers, July 2016, Revised November 2017, July 2018 and November 2020 (“Procurement Regulations”), and is open to all eligible Bidders as defined in the Procurement Regulations. In addition, please refer to paragraphs 3.14 and 3.15 of the Procurement Regulations setting forth the World Bank’s policy on conflict of interest.

• The Quotation document is available online on www.assamtenders.gov.in, www.iwtdirectorate.assam.gov.in , www.aiwtdsociety.in and quotationers will be required to register on the e-portal, which is free of cost. The bidders would be responsible for ensuring that any addenda available on the website/e-portal is also downloaded and incorporated

• This e-Procurement notice includes the terms and conditions applicable to submission of quotations; criteria for qualification, evaluation, and for award of supply order(s); and relevant forms to be filled by the bidders. AIWTD Society has not issued a separate RFQ document for this purchase. The e-Procurement notice including the terms and conditions etc. can be downloaded free of cost by logging on to the website https://assamtenders.gov.in, www.iwtdirectorate.assam.gov.in , www.aiwtdsocity.in

• For submission of the quote, the quotationer is required to have Digital Signature Certificate (DSC) from one of the authorized Certifying Authorities authorised by Government of India for issuing DSC. Aspiring quotationers who have not obtained the user ID and password for participating in e-procurement in this Project, may obtain the same from the website: https://assamtenders.gov.in . Quotation must be submitted online on www.assamtenders.gov.in on or before the deadline for submission of quote, and will be opened online at the specified time and date for opening of quote, as given below.
• A Virtual Pre quote meeting will be held through video conferencing, on 29th December, 2022 at 13:00 hours. The person attending the pre bid conference should express their interest through an email request to dir.iwtds-as@gov.in latest by 16:00 hours on or before 28/12/2022 indicating the Name and e-mail id of representative(s) who wish to participate in the meeting. A link will be sent to those email ids to participate in the meeting.

• The dates of quotations of as below :

(a) Date of commencement for

download of quotation document : 22-12-2022 at 10:00 hours

(b) Date and Time of Pre-quote : 29-12-2022 at 13:00 hours

Meeting

(c) Last date and time for : 11-01-2023 at 14:00 hours

Submission of quotation

(d) Time and date of : 11-01-2023 at 16:00 hours

opening of quotation

11. The Quotationers are required to submit Power of attorney to sign the quotation on non-judicial stamp paper to “Additional State Project Director Assam Inland Water Transport Development Society”3rd floor, Directorate of Inland Water Transport, Assam, Ulubari, Guwahati - 781007, Assam, India before 14:00 hrs on 11.01.2023 either by registered post/speed post/courier or by hand.

12. Quotations shall be submitted on https://assamtenders.gov.in on or before 14:00 hours (IST) on 11.01.2023. Any quotation or modifications to quotation received outside e-procurement system will not be considered. The electronic bidding system would not allow late submission of quotations. The Quotations will be opened online on 11.01.2023 at 16:00 hours (IST) and this can also be viewed by the bidders online. The electronic summary of quotation opening will be generated and uploaded online.

13. All Bids must be accompanied by a bid securing declaration as per form provided in Annexure –A -Bid Securing Declaration in the RFB

14. The Bidders are required to submit (a) Original Power of Attorney to Sign the Bid (b) Original Bid Securing Declaration as per the format to the Office of the Assam Inland Water Transport Development Society, (AIWTDS), Near Ulubari Flyover, GUWAHATI –781007, Assam (hereinafter referred as “the Employer”) before the bid submission deadline, either by registered post/speed post/courier or by hand.

15. Other details can be seen in the bidding document. The Purchaser shall not be held liable for any delays due to system failure beyond its control. Even though the system will attempt to notify the bidders of any bid updates, the Purchaser shall not be liable for any information not received by the bidder. It is the bidders’ responsibility to verify the website for the latest information related to this bid.

16. The address for communication is as under:

• Designation of Officer : State Project Director
• Official Address :Assam Inland Water Transport Development Society, 3rd Floor, Directorate of IWT Assam, Ulubari, Guwahati 781 007
• Email :dir.iwtds-as@gov.in
• Telephone:+91 361 2462677

Sd/-

Mr. Ankur Jain, IPS

State Project Director

Assam Inland Water Transport Development Society,

3rd floor, Directorate of Inland Water Transport, Assam

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