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Title:
Classified Administrative Support Services to Headquarters (Czech Republic)
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Additional CPV code(s):
75100000
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Place of performance:
Main site or place of performance:
Prague, CZECH REPUBLIC.
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Description of the procurement:
The scope of the activities is related to the provision of classified (EUCI) administrative support with EUCI services to relevant organisational units within EUSPA.
The support will consist of the following services:
(a) services related to the organisation of online/physical unclassified/classified meetings and events related to the administrative functioning of the Agency, i.e. preparing
agenda, sending invitations and other relevant services;
(b) various clerical services, such as drafting correspondence, preparing relevant minutes;
(c) document management (electronic and physical archives), other administrative support and clerical tasks;
(d) services of arranging business trips, travel and accommodation booking and processing reimbursement claims in accordance with applicable rules;
(e) administrative services related to corporate matters as needed (e.g. maintaining various databases, compiling requested input for various purposes).
The support may include other not mentioned activities of an administrative nature. The scope of these additional activities will however be marginal compared to the activities
mentioned above.
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Award criteria:
Quality criterion - Name: Q1.a) Quality and relevance of methodology for the provision of the specific services required by EUSPA - adequacy of analysis of tasks to be performed,
covering the full scope of the activities as described in the tender specifications / Weighting: 9
Quality criterion - Name: Q1.b) Quality and relevance of methodology for the provision of the specific services required by EUSPA - adequacy of the identification of key challenges,
related risks and proposed means for their mitigation / Weighting: 9
Quality criterion - Name: Q2.a) Quality and adequacy of organization to deliver the proposed services - description of the tenderer’s organisation, structure, size, proposed
expertise adequacy (including language expertise of the service providers) and the procedures put in place for the management of the requested services; EUSPA-dedicated
contract/client manager / Weighting: 12
Quality criterion - Name: Q2.b) Quality and adequacy of organization to deliver the proposed services - description of the interfaces between the EUSPA and the contractor, including
interfaces ensuring the regular check of the quality of services and contract management continuity in a timely manner / Weighting: 12
Quality criterion - Name: Q2.c) Quality and adequacy of organization to deliver the proposed services - escription of processes for providing back-up solutions including reaction time
for change requests (both regarding the change of service provider as well as regards more minor changes) / Weighting: 6
Quality criterion - Name: Q3. Quality of processes for monitoring and mitigating conflict of interests during execution of the contract - adequacy, completeness and suitability of the
proposed measures for detecting, preventing and resolving any potential and/or emerged conflicts of interests during the contract execution / Weighting: 6
Quality criterion - Name: Q4. Compliance to the requirements of the security aspect letter - level of compliance with the security aspect letter / Weighting: 6
Price - Weighting: 40
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Information about options:
Options: no
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Information about European Union funds:
The procurement is related to a project and/or programme financed by European Union funds: no
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Additional information:
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Title:
Classified Administrative Support Services to Headquarters (France and Spain)
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Additional CPV code(s):
75100000
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Place of performance:
Main site or place of performance:
Saint-Germain-en-Laye, Toulouse, Madrid.
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Description of the procurement:
The scope of the activities is related to the provision of classified (EUCI) administrative support with EUCI services to relevant organisational units within EUSPA.
The support will consist of the following services:
(a) services related to the organisation of online/physical unclassified/classified meetings and events related to the administrative functioning of the Agency, i.e. preparing
agenda, sending invitations and other relevant services;
(b) various clerical services, such as drafting correspondence, preparing relevant minutes;
(c) document management (electronic and physical archives), other administrative support and clerical tasks;
(d) services of arranging business trips, travel and accommodation booking and processing reimbursement claims in accordance with applicable rules;
(e) administrative services related to corporate matters as needed (e.g. maintaining various databases, compiling requested input for various purposes).
The support may include other not mentioned activities of an administrative nature. The scope of these additional activities will however be marginal compared to the activities
mentioned above.
-
Award criteria:
Quality criterion - Name: Q1.a) Quality and relevance of methodology for the provision of the specific services required by EUSPA - adequacy of analysis of tasks to be performed,
covering the full scope of the activities as described in the tender specifications / Weighting: 9
Quality criterion - Name: Q1.b) Quality and relevance of methodology for the provision of the specific services required by EUSPA - adequacy of the identification of key challenges,
related risks and proposed means for their mitigation / Weighting: 9
Quality criterion - Name: Q2.a) Quality and adequacy of organization to deliver the proposed services - description of the tenderer’s organisation, structure, size, proposed
expertise adequacy (including language expertise of the service providers) and the procedures put in place for the management of the requested services; EUSPA-dedicated
contract/client manager / Weighting: 12
Quality criterion - Name: Q2.b) Quality and adequacy of organization to deliver the proposed services - description of the interfaces between the EUSPA and the contractor, including
interfaces ensuring the regular check of the quality of services and contract management continuity in a timely manner / Weighting: 12
Quality criterion - Name: Q2.c) Quality and adequacy of organization to deliver the proposed services - description of processes for providing back-up solutions including reaction
time for change requests (both regarding the change of service provider as well as regards more minor changes) / Weighting: 6
Quality criterion - Name: Q3. Quality of processes for monitoring and mitigating conflict of interests during execution of the contract - adequacy, completeness and suitability of the
proposed measures for detecting, preventing and resolving any potential and/or emerged conflicts of interests during the contract execution / Weighting: 6
Quality criterion - Name: Q4. Compliance to the requirements of the security aspect letter - level of compliance with the security aspect letter / Weighting: 6
Price - Weighting: 40
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Information about options:
Options: no
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Information about European Union funds:
The procurement is related to a project and/or programme financed by European Union funds: no
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Additional information: