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IT services: consulting, software development, Internet and support (Чехия - Тендер #41139897)


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Страна: Чехия (другие тендеры и закупки Чехия)
Организатор тендера: Člověk v tísni, o.p.s.
Номер конкурса: 41139897
Дата публикации: 26-04-2023
Сумма контракта: 94 445 510 (Российский рубль) Цена оригинальная: 1 600 000 (Евро)
Источник тендера:


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  1. Section I
    1. Name and addresses
      Člověk v tísni, o.p.s.
      Šafaříkova 635/24
      Praha 2
      12000
      Czech Republic
      Telephone: +420 777029242
      E-mail: zimmermannova@akprp.cz
    2. Joint procurement
    3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://www.tenderarena.cz/profily/2
      Additional information can be obtained from the abovementioned addresselectronically via: https://www.tenderarena.cz/profily/2

    4. Type of the contracting authority:
      Other type: Non-governmental non-profit organization (contracting authority pursuant to Section 4, Paragraph 2 of Act No. 134/2016 Coll., On Public Procurement, as amended)
    5. Main activity:
      Other activity: Humanitarian and development aid
  2. Section II
    1. Scope of the procurement:
      1. Title:

        Development, operations and support of Software as a Service Humansis

      2. Main CPV code:
        72000000
      3. Type of contract:
        Services
      4. Short description:

        The result of the public contract will be a four-year Framework Agreement for provision of IT services in the period of 2023 - 2027. The Framework Agreement will be concluded as a contract with one Supplier.

      5. Estimated total value:
        Value excluding VAT: 1 600 000.00 EUR
      6. Information about lots:
        This contract is divided into lots: no
    2. Description
      1. Title:
      2. Additional CPV code(s):

      3. Place of performance:
        Main site or place of performance:

        The site of performance shall be defined as the Czech Republic, specifically the seat of the Contracting Authority in Prague.

      4. Description of the procurement:

        The result of the public contract will be a four-year Framework Agreement for provision of IT services in the period of 2023 - 2027. The Framework Agreement will be concluded as a contract with one Supplier. The Contractor will provide:

        i) Support services, i.e. the lump sum operational support of the Humansis information system. The Contracting Authority will pay for the Support services an agreed monthly lump sum payment;

        ii) Humansis Development Services and Maintenance. These services include further development of the Humansis information system. These services include resolution of reported incidents (written reports through established ticketing system) and defects within the guaranteed response times, performance optimisation, technological upgrades of the libraries, frameworks, and technologies used.

        The detail description of the subject of the public contract is provided in the binding draft of Framework Agreement which is attached as Annex No. 2 to the Tender Documentation.

      5. Award criteria:
        Price is not the only award criterion and all criteria are stated only in the procurement documents
      6. Estimated value:
        Value excluding VAT: 1 600 000.00 EUR
      7. Duration of the contract, framework agreement or dynamic purchasing system:
        Duration in months: 48
        This contract is subject to renewal: no
      8. Information about the limits on the number of candidates to be invited:
      9. Information about variants:
        Variants will be accepted: no
      10. Information about options:
        Options: yesDescription of options:

        In accordance with Section 100(3) PPA, the Contracting Authority reserves the option right to extend the duration of the contract for up to another 4 years, when the subject of the contract will be the provision of other services of a similar nature (type) as under this Public Contract, i.e. Maintenance & technical improvement & new development of Humansis system.

      11. Information about electronic catalogues:

      12. Information about European Union funds:
        The procurement is related to a project and/or programme financed by European Union funds:

        Program ECHO and BHA

      13. Additional information:
  3. Section III
    1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
        List and brief description of conditions:

        The supplier shall prove his professional qualification in relation to the Czech Republic by submitting an extract from the Commercial Register or similar register provided that registration in such records is required pursuant to another legal regulation (§ 77 (1) PPA).

      2. Economic and financial standing:
        Selection criteria as stated in the procurement documents
      3. Technical and professional ability:
        Selection criteria as stated in the procurement documents
      4. Information about reserved contracts:
    2. Conditions related to the contract:
      1. Information about a particular profession:
      2. Information about staff responsible for the performance of the contract:
  4. Section IV
  5. Description:
    1. Type of procedure:
      Open procedure
    2. Information about a framework agreement or a dynamic purchasing system:
      Framework agreement with a single operator
    3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
    4. Information about negotiation:
    5. Information about electronic auction:
    6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: yes
  6. Administrative information:
    1. Previous publication concerning this procedure:
    2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-06-01
      Local time: 13:00
    3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
    4. Languages in which tenders or requests to participate may be submitted:
      CS, EN
    5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
    6. Conditions for opening of tenders:
      Date: 2023-06-01
      Local time: 13:05
      Information about authorised persons and opening procedure:

      Bids shall be opened by means of the relevant electronic tool upon expiry of the deadline for submitting bids. Bid opening is not public because only electronic means are allowed for their submission.

  • Section VI
    1. Information about recurrence
      This is a recurrent procurement: no
    2. Information about electronic workflows
      Electronic ordering will be usedElectronic invoicing will be acceptedElectronic payment will be used
    3. Additional information

      Bids shall be opened by means of the relevant electronic tool upon expiry of the deadline for submitting bids. Bid opening is not public because only electronic means are allowed for their submission.

    4. Procedures for review
      1. Review body
        Úřad pro ochranu hospodářské soutěže
        tř. Kpt. Jaroše 7
        Brno
        604 55
        Czech Republic
        Contact person: 604 55
        Telephone: +420 542167111
        E-mail: posta@uohs.cz
        Fax: +420 542167112
        Internet address: https://www.uohs.cz/
      2. Body responsible for mediation procedures

      3. Review procedure
        Precise information on deadline(s) for review procedures:

        Prior to filing a petition with the Office for the Protection of Competition (OPC), complainants must file objections with contracting authority (CA); this petition must be delivered within 15 days of the complainant"s knowledge of the CA’s alleged breach of the law, but no later than by the contract conclusion date or until the design contest is considered to have been completed after a design is selected. Objections against acts formulated in documents that the CA is required to publish by law or to send to complainants, have to be delivered to the CA within 15 days of their publication date or delivery date to a complainant. Where a deadline for submission of requests to participate is defined in a tender procedure, objections against suppliers’ qualification requirements must be delivered to the CA before the expiry of such deadline. Where a deadline for submission of bids is specified in a tender procedure, objections to tender documentation must be delivered to the CA before this deadline; in case of a negotiated procedure with prior publication, objections against tender documentation shall be delivered to the CA no later than before the deadline for submission of indicative bids. Objections against a voluntary notice of intent to conclude a contract pursuant to Sec 212 (2) Public Procurement Act (PPA) have to be delivered to the CA within 30 days of the notice publication date. CAs are obliged to handle objections within 15 days. Petitions must be delivered to OPC and to the CA within 10 days from the date when complainants received the decision rejecting the objection or within 25 days from dispatch of the objections, if the CA passed no decision on the objection. Once a public contract is concluded, only a petition to impose a ban on the performance of that contract can be filed, even without filing an objection prior. Petitioners must deliver this petition to OPC and copy thereof to the CA within 1 month from the CA publishing the contract conclusion notice pursuant to Sec 212 (2) PPA, including reasons for awarding public contract without publishing a notice of procurement procedure initiation, preliminary notice or invitation to submit bids in simplified under-the-threshold procedure, but no later than within 6 months after contract conclusion date. Petitions to impose a ban on contract performance pursuant to Sec 254 (1) d) PPA shall be delivered by petitioner to OPC and to the CA within 1 month from the date when the CA published notice on contract conclusion based on a framework agreement pursuant to Sec 137 PPA or notice on contract conclusion in a dynamic purchasing system pursuant to Sec 142 PPA, but no later than within 6 months after the contract conclusion date. Petitioners are obliged to deposit, within the deadline for delivery of a petition, the to the OPC bank account, an amount equal to 1 % of the petitioner"s bid price for the entire period of public contract performance or for the first 4 years of performance in case of open-ended contracts, but at least CZK 50 000 and no more than CZK 10 000 000. If petitioners are unable determine the total bid price, they shall be obliged to deposit CZK 100 000. In case of a proposal to impose a ban on contract performance, petitioners are obliged to deposit a surety of CZK 200 000. With regard to proceedings to review a concession awarding procedure, petitioners are obliged to pay, within the deadline for petition delivery, to the OPC bank account a deposit amounting to 1 % of the estimated value of the concession, as published in the Public Tender Bulletin (PTB) or at the CA profile, however not less than CZK 50 000 and not more than CZK 10 000 000. Where the CA failed to publish the estimated value for the concession in PTB or at the CA profile, petitioners shall pay a deposit of CZK 100 000. In case of a petition to impose a ban on a concession contract performance, petitioners shall pay a deposit amounting to CZK 200 000.

      4. Service from which information about the review procedure may be obtained

        Prior to filing a petition with the Office for the Protection of Competition (OPC), complainants must file objections with contracting authority (CA); this petition must be delivered within 15 days of the complainant"s knowledge of the CA’s alleged breach of the law, but no later than by the contract conclusion date or until the design contest is considered to have been completed after a design is selected. Objections against acts formulated in documents that the CA is required to publish by law or to send to complainants, have to be delivered to the CA within 15 days of their publication date or delivery date to a complainant. Where a deadline for submission of requests to participate is defined in a tender procedure, objections against suppliers’ qualification requirements must be delivered to the CA before the expiry of such deadline. Where a deadline for submission of bids is specified in a tender procedure, objections to tender documentation must be delivered to the CA before this deadline; in case of a negotiated procedure with prior publication, objections against tender documentation shall be delivered to the CA no later than before the deadline for submission of indicative bids. Objections against a voluntary notice of intent to conclude a contract pursuant to Sec 212 (2) Public Procurement Act (PPA) have to be delivered to the CA within 30 days of the notice publication date. CAs are obliged to handle objections within 15 days. Petitions must be delivered to OPC and to the CA within 10 days from the date when complainants received the decision rejecting the objection or within 25 days from dispatch of the objections, if the CA passed no decision on the objection. Once a public contract is concluded, only a petition to impose a ban on the performance of that contract can be filed, even without filing an objection prior. Petitioners must deliver this petition to OPC and copy thereof to the CA within 1 month from the CA publishing the contract conclusion notice pursuant to Sec 212 (2) PPA, including reasons for awarding public contract without publishing a notice of procurement procedure initiation, preliminary notice or invitation to submit bids in simplified under-the-threshold procedure, but no later than within 6 months after contract conclusion date. Petitions to impose a ban on contract performance pursuant to Sec 254 (1) d) PPA shall be delivered by petitioner to OPC and to the CA within 1 month from the date when the CA published notice on contract conclusion based on a framework agreement pursuant to Sec 137 PPA or notice on contract conclusion in a dynamic purchasing system pursuant to Sec 142 PPA, but no later than within 6 months after the contract conclusion date. Petitioners are obliged to deposit, within the deadline for delivery of a petition, the to the OPC bank account, an amount equal to 1 % of the petitioner"s bid price for the entire period of public contract performance or for the first 4 years of performance in case of open-ended contracts, but at least CZK 50 000 and no more than CZK 10 000 000. If petitioners are unable determine the total bid price, they shall be obliged to deposit CZK 100 000. In case of a proposal to impose a ban on contract performance, petitioners are obliged to deposit a surety of CZK 200 000. With regard to proceedings to review a concession awarding procedure, petitioners are obliged to pay, within the deadline for petition delivery, to the OPC bank account a deposit amounting to 1 % of the estimated value of the concession, as published in the Public Tender Bulletin (PTB) or at the CA profile, however not less than CZK 50 000 and not more than CZK 10 000 000. Where the CA failed to publish the estimated value for the concession in PTB or at the CA profile, petitioners shall pay a deposit of CZK 100 000. In case of a petition to impose a ban on a concession contract performance, petitioners shall pay a deposit amounting to CZK 200 000.

        Úřad pro ochranu hospodářské soutěže
        tř. Kpt. Jaroše 7
        Brno
        604 55
        Czech Republic
        Contact person: 604 55
        Telephone: +420 542167111
        E-mail: posta@uohs.cz
        Fax: +420 542167112
        Internet address: https://www.uohs.cz/
    5. Date of dispatch of this notice
      2023-04-21

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