Ticketing - System Implementation and Support Partner (Ангилья - Тендер #48592220)

• Contract notice Section I: Contracting authority I.1) Name and addresses

English Heritage

English Heritage, The Engine House, Fire Fly Avenue,

Swindon

SN2 2EH

UK

Contact person: Gary Dutton

E-mail: procurement2@english-heritage.org.uk

NUTS: UK

Internet address(es)

Main address: https://in-tendhost.co.uk/english-heritage

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://in-tendhost.co.uk/english-heritage

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent to the abovementioned address

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Recreation, culture and religion

Section II: Object II.1) Scope of the procurement II.1.1) Title

Ticketing - System Implementation and Support Partner

Reference number: P/REF EH 00002003

II.1.2) Main CPV code

72212480

II.1.3) Type of contract

Services

II.1.4) Short description

English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years.

II.1.5) Estimated total value

Value excluding VAT: 1 100 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description II.2.2) Additional CPV code(s)

48100000

II.2.3) Place of performance

NUTS code:

UK

Main site or place of performance:

To support English Heritage sites across all regions.

II.2.4) Description of the procurement

English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 1 100 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 132

This contract is subject to renewal: Yes

Description of renewals:

This contract includes an expected up to 12 months for implementation, plus initial term of five years and provision to extend by a further five years. In total this equates to implementation phase + 5 + 5.

II.2.9) Information about the limits on the number of candidates to be invited II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Section III: Legal, economic, financial and technical information III.1) Conditions for participation III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract Section IV: Procedure IV.1) Description IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 08/01/2024

Local time: 17:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 08/01/2024

Local time: 17:30

Place:

Section VI: Complementary information VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review VI.4.1) Review body

English Heritage

Swindon

UK

E-mail: procurement2@english-heritage.org.uk

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

VI.5) Date of dispatch of this notice

27/11/2023

Information added to the notice since publication.

Additional information added to the notice since it"s publication. Commodity Categories Commodity Categories
Delivery Locations Delivery Locations
Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions

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