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Provision of security services for SWR (Ангилья - Тендер #46216278)


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Страна: Ангилья (другие тендеры и закупки Ангилья)
Организатор тендера: Sell2Wales – Government´s Initiative
Номер конкурса: 46216278
Дата публикации: 19-09-2023
Источник тендера:


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  • Periodic indicative notice – utilities

This notice is a call for competition

Section I: Contracting entity I.1) Name and addresses

FIRST MTR SOUTH WESTERN TRAINS LIMITED

07900320

8th Floor,The Point, 37 North Wharf Road

LONDON

W21AF

UK

Contact person: Ibolya Kormos-spring

Telephone: +44 7971564977

E-mail: ibolya.kormos-spring@swrailway.com

NUTS: UKI32

Internet address(es)

Main address: https://www.southwesternrailway.com/

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

http://redirect.transaxions.com/events/mrLzJ


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

http://redirect.transaxions.com/events/mrLzJ


Tenders or requests to participate must be sent to the abovementioned address


I.6) Main activity

Railway services

Section II: Object II.1) Scope of the procurement II.1.1) Title

Provision of security services for SWR

II.1.2) Main CPV code

79710000

II.1.3) Type of contract

Services

II.1.4) Short description

South Western Railway operates Trains Services and associated facilities across 200 stations.

This contract is a managed service contract, and the Supplier shall provide suitably qualified staff (Officers) and manage them as specified to provide the hi-visibility service and patrols that the Customer expects.

This schedule outlines the provision of Officers supporting and protecting the Customers assets on train, at stations, at depots and the passengers using these services. Officers providing services to the Customer as follows:

• Station Response Officer - The Officers shall provide a highly visible uniform security service, responding to any incident which threatens the safety or perceived to threaten the safety or security of the Customer, employees, or SWR property, deal robustly with anti-social behavior on trains and stations. In addition, the Officers shall deliver excellent customer service on a day-to-day basis, which mirrors the Customers values. "Committed to our customers.

• Security Check Officers - Conduct Department for Transport standard security checks compliant with National Rail Security Programme and associated protocols and training platforms. Including but not limited to HOT, WHAT, Awareness Counter Terrorism eLearning platform and Managing Suicidal Contact. Where appropriate, Officers may require supporting major incidents or events, therefore crowd control management is vital part of the job and training for this skill is essential.

• Depot security Guard - The protection of the Customer"s assets and employees from any kind of criminal activity is the priority of the Officers. This includes but not limited to protection of rolling stocks from graffiti or any type of damage and theft of any type of assets. Due to the location of the job and the requirement working in proximity of the third rail the Officers must be trained for Personal Track Safety (PTS) and their competency shall be maintained.

• Safety and Security Control Centre Operators - The Officers will be vetted to NPPV 2, (Non-Police Personal Vetting) they shall provide a dedicated, proactive, security focused resource at the security desk within the WICC, monitoring the networks Close Circuit Television system and facilitating the deployment of resources using the Airwave radio system to deal with emergencies, incidents and general tasking as required by the Customer.

• Christmas Depot Security Officers - Officers are required to secure and protect the customers assets and infrastructure where appropriate over the Christmas period. Depots and sidings are in scope, this includes but not limited to protection of rolling stocks from graffiti or any type of damage and theft of any type of assets and occasional station security could be included at the Customers request. Officers must be PTS trained due to work location and a competency held.

• Network Reassurance Officers - Will be required to provide support to our on-train colleagues during train journeys. Officers will provide a uniform presence to deter Anti-Social Behaviour and Criminal Activity. They will work with our on-train colleagues to provide a highly visible uniform presence and to support in the reduction of Anti-Social behaviour, both real and perceived thus preventing unnecessary dwell times of our trains in addition, the Officers shall deliver excellent customer service on a day-to-day basis, which mirrors the Customers values. "Committed to our customers".

• Major Event/Incident Security Officers - Similar to the scope of both the SRT and NRT. Suitably Qualified officers relevant to the role they are undertaking, SIA/PTS. The Officers shall provide a highly visible, reassuring uniform security presence, respond to any incidents. Officers will deal robustly with anti-social behaviour or criminality on trains and within stations. In addition, the Officers shall work in collaboration with SWR colleagues, crowd control officers and the emergency services.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description II.2.2) Additional CPV code(s)

79710000

II.2.3) Place of performance

NUTS code:

UKI

UKJ

II.2.4) Description of the procurement

South Western Railway operates Trains Services and associated facilities across 200 stations.

This contract is a managed service contract, and the Supplier shall provide suitably qualified staff (Officers) and manage them as specified to provide the hi-visibility service and patrols that the Customer expects.

This schedule outlines the provision of Officers supporting and protecting the Customers assets on train, at stations, at depots and the passengers using these services. Officers providing services to the Customer as follows:

• Station Response Officer - The Officers shall provide a highly visible uniform security service, responding to any incident which threatens the safety or perceived to threaten the safety or security of the Customer, employees, or SWR property, deal robustly with anti-social behavior on trains and stations. In addition, the Officers shall deliver excellent customer service on a day-to-day basis, which mirrors the Customers values. "Committed to our customers.

• Security Check Officers - Conduct Department for Transport standard security checks compliant with National Rail Security Programme and associated protocols and training platforms. Including but not limited to HOT, WHAT, Awareness Counter Terrorism eLearning platform and Managing Suicidal Contact. Where appropriate, Officers may require supporting major incidents or events, therefore crowd control management is vital part of the job and training for this skill is essential.

• Depot security Guard - The protection of the Customer"s assets and employees from any kind of criminal activity is the priority of the Officers. This includes but not limited to protection of rolling stocks from graffiti or any type of damage and theft of any type of assets. Due to the location of the job and the requirement working in proximity of the third rail the Officers must be trained for Personal Track Safety (PTS) and their competency shall be maintained.

• Safety and Security Control Centre Operators - The Officers will be vetted to NPPV 2, (Non-Police Personal Vetting) they shall provide a dedicated, proactive, security focused resource at the security desk within the WICC, monitoring the networks Close Circuit Television system and facilitating the deployment of resources using the Airwave radio system to deal with emergencies, incidents and general tasking as required by the Customer.

• Christmas Depot Security Officers - Officers are required to secure and protect the customers assets and infrastructure where appropriate over the Christmas period. Depots and sidings are in scope, this includes but not limited to protection of rolling stocks from graffiti or any type of damage and theft of any type of assets and occasional station security could be included at the Customers request. Officers must be PTS trained due to work location and a competency held.

• Network Reassurance Officers - Will be required to provide support to our on-train colleagues during train journeys. Officers will provide a uniform presence to deter Anti-Social Behaviour and Criminal Activity. They will work with our on-train colleagues to provide a highly visible uniform presence and to support in the reduction of Anti-Social behaviour, both real and perceived thus preventing unnecessary dwell times of our trains in addition, the Officers shall deliver excellent customer service on a day-to-day basis, which mirrors the Customers values. "Committed to our customers".

• Major Event/Incident Security Officers - Similar to the scope of both the SRT and NRT. Suitably Qualified officers relevant to the role they are undertaking, SIA/PTS. The Officers shall provide a highly visible, reassuring uniform security presence, respond to any incidents. Officers will deal robustly with anti-social behaviour or criminality on trains and within stations. In addition, the Officers shall work in collaboration with SWR colleagues, crowd control officers and the emergency services.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure IV.1) Description IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information IV.2.2) Time limit for the receipt of applications for an invitation to tender or to negotiate/Time limit for receipt of expressions of interest

Date: 25/10/2023

Local time: 17:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.5) Scheduled date for start of award procedures

30/10/2023

Section VI: Complementary information VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.4) Procedures for review VI.4.1) Review body

FIRST MTR SOUTH WESTERN TRAINS LIMITED

LONDON

UK

VI.5) Date of dispatch of this notice

18/09/2023


Information added to the notice since publication.

Additional information added to the notice since it"s publication.
No further information has been uploaded.
Main Contact: ibolya.kormos-spring@swrailway.com
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a
Commodity Categories Commodity Categories
ID Title Parent Category
79710000 Security services Investigation and security services

Delivery Locations Delivery Locations
ID Description
100 UK - All

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

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