Mobility-as-a-Service (MaaS) Technology Partner (Ангилья - Тендер #44802547)

• Contract notice Section I: Contracting authority I.1) Name and addresses

Transport for Wales

3 Llys Cadwyn, Taff Street

Pontypridd

CF37 4TH

UK

E-mail: Luke.Ashman@tfwrail.wales

NUTS: UKL

Internet address(es)

Main address: http://tfw.wales

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.sell2wales.gov.wales

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent electronically to:

https://www.sell2wales.gov.wales

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: Transport

Section II: Object II.1) Scope of the procurement II.1.1) Title

Mobility-as-a-Service (MaaS) Technology Partner

II.1.2) Main CPV code

72200000

II.1.3) Type of contract

Services

II.1.4) Short description

Transport for Wales (Trafnidiaeth Cymru) (TfW) exists to drive forward the Welsh Government"s vision of a high quality, safe, integrated, affordable and accessible transport network of which the people of Wales are proud.

We are potentially seeking a Mobility-as-a-Service (MaaS) Technology Partner (“MaaS Tech Partner”) to work with TfW and our existing third-party mobile app and web development partners to transition our Mobile App(s) and Website(s) into a holistic multimodal service.

II.1.5) Estimated total value

Value excluding VAT: 2 300 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description II.2.2) Additional CPV code(s)

48000000

72000000

60200000

60140000

63520000

71311200

II.2.3) Place of performance

NUTS code:

UKL

II.2.4) Description of the procurement

Transport for Wales (Trafnidiaeth Cymru) (TfW) exists to drive forward the Welsh Government"s vision of a high quality, safe, integrated, affordable and accessible transport network of which the people of Wales are proud.

We are potentially seeking a Mobility-as-a-Service (MaaS) Technology Partner (“MaaS Tech Partner”) to work with TfW and our existing third-party mobile app and web development partners to transition our Mobile App(s) and Website(s) into a holistic multimodal service.

Our digital platforms will be positioned as a trusted digital travel companion for every journey in Wales and we aim to provide a user experience which is Honest, Useful, Human and Engaging.

Transport for Wales is primarily known as the Train Operating Company in Wales and our digital multimodal solutions need to seamlessly integrate with rail information systems and ticketing systems to provide consistent high-quality rail customer information.

The potential Technology Partner will need to have proven and mature technology solutions for Multimodal Journey Planning and Mobility Retail, that can be adapted to become fully bilingual in Welsh and English, and provide us with fully supported and managed digital services that we can integrate into our existing digital platforms.

Key functionality we are looking to include are:

- Origin/Destination search

- Door-to-door journey planning

- Turn-by-turn directions

- Disruption notifications

- Multimodal retail for bus, DRT, coach, bike hire, car clubs, e-scooters and taxis handing off to Rail retail at the appropriate point.

- Comprehensive rail journey planning, facilities information and disruption information

- Promoting journeys using Contactless EMV on our future metro networks

- Providing comprehensive bus information and ticketing in support of TfW taking a central role in a franchised bus network

- Behavioural Change / Gamification capabilities to promote modal-shift

- Advanced Walking & Cycling directions

- Comprehensive coverage of Welsh Language, including adapting data feeds and formats to accommodate Welsh language where it isn’t available.

- Welsh Interactive Transport Maps – both Topographic and Schematic – with real-time information and supporting Welsh streetnames and placenames

- Making accessible travel easy

- Supporting digital accessibility needs

- Integrating with our customer contact / support services

- Generating useful Travel Demand and Usage Insights

- Modular design with APIs available for future integrations and innovations

In support of delivering this we expect the supplier to also offer capabilities in:

- User Experience / User Interface Design, Prototyping and Validation

- Customer Analytics design to generate and validate digital insights

- Integration advisory services, providing direction to our third-party developers for integrating MaaS Tech solutions.

The potential MaaS Tech Partner will work with us for a duration of 5 years, with an option for a 2-year extension.

If procured, we expect to follow an Open Tender process via Sell2Wales to procure a preferred supplier.

We are undertaking market engagement to inform our potential final Invitation to Tender and will be hosting a virtual supplier collaboration event on Tuesday 21st February at 13:00 (GMT) followed by a survey questionnaire that should be submitted by 17:00 GMT on Tuesday 7th March. Following receipt of the questionnaire we may choose to hold limited supplier 1-to-1s to ask further clarification questions but no further information will be provided by TfW during these 1-to-1s.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Suppliers interested in receiving more details regarding the specification, and in participating in the 1-2-1 sessions and/or the virtual supplier event, should register their interested here:

https://forms.office.com/e/ezPRuHTxq1

Section III: Legal, economic, financial and technical information III.1) Conditions for participation III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract Section IV: Procedure IV.1) Description IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-003384

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 09/10/2023

Local time: 16:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 10/10/2023

Local time: 08:00

Section VI: Complementary information VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=133976.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(WA Ref:133976)

The buyer considers that this contract is suitable for consortia.

VI.4) Procedures for review VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

10/08/2023

Information added to the notice since publication.

Additional information added to the notice since it"s publication.