Frosted mugs (Соединенные Штаты Америки - Тендер #41473402)

Hello Steven, I need help on an order I placed with you. Order No. 171373210001024728This order was for frosted mugs with bamboo lids. The order was sent to the wrong house. I contacted the lady I ordered it from, Viola Long, and she said they would send another case. I have not received the shipping information for this case. I have asked again and again for the past two weeks and Viola keeps telling me shell send it tomorrow but never does. I even had to extend the original orders delivery confirmation window because she still hasnt sent the shipping information. I have asked her repeatedly, and politely for the shipping information and I get nothing. I do not want to go through the process of filling for a refund and leaving a review. All I am asking for is a case of frosted mugs to be sent to my address, as I ordered. I would be more then happy to show the text conversation to someone who can help me.

Country: United States

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