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IT Support & Maintenance (Managed Applications & Infrastructure Support) (Великобритания (Англия, Шотландия, Уэльс) - Тендер #46454961)


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Страна: Великобритания (Англия, Шотландия, Уэльс) (другие тендеры и закупки Великобритания (Англия, Шотландия, Уэльс))
Организатор тендера: Cadent Gas Limited
Номер конкурса: 46454961
Дата публикации: 26-09-2023
Источник тендера:


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Регистрация
Title: IT Support & Maintenance (Managed Applications & Infrastructure Support)
OCID: ocds-h6vhtk-040323
Published by: Cadent Gas Limited
Authority ID: AA61735
Publication Date: 26/09/2023
Deadline Date: 30/10/2023
Deadline Time: 15:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract:

Cadent is seeking a partner to provide Infrastructure and Application Support and Maintenance services for a range of core business systems. We expect the chosen partner to operate using a suite of standard ITIL processes which are deployed today across Cadent.

The notice includes a list of services and cpv codes for Information Technology services. A full range is included in the PQQ that are indicative and outlines the broad service categories rather than particulars. The services actually required will also include related, complementary or ancillary services within each category. The actual scope of services required may be narrower than that set out above.

Alongside the support and maintenance service, Cadent is seeking a partner that can provide both project and resource augmentation services as required over the term of the agreement.

Cadent"s support processes are currently managed using Service Now and the successful bidder will be expected to successfully procure, maintain and implement a replacement service management tool (which could be Service Now or an alternative) as part of the overall service transition exercise.

Cadent estimated value is £5,000,000 - £10,000,000 per annum for IT applications and infrastructure support.

Cadent estimates up to a further £100,000,000 potential spend on project and resource augmentation services across the 8-year term on a no volume guarantee basis.

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Contract notice – utilities

Section I: Contracting entity

I.1) Name and addresses

CADENT GAS LIMITED

CADENT GAS LIMITED

Ansty Park, Pilot Way

COVENTRY

CV7 9JU

UK

Contact person: Robbie Ochieng

E-mail: box.ITandCorporateServicestenders@cadentgas.com

NUTS: UKG13

Internet address(es)

Main address: https://cadentgas.com/

Address of the buyer profile: https://cadentgas.com/

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://cadentgas.com/


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.sap.com/uk/products/spend-management/ariba-login.html


Tenders or requests to participate must be sent to the following address:

Cadent Gas Ltd

Ansty Park, Pilot Way

Coventry

UK

E-mail: box.ITandCorporateServicestenders@cadentgas.com

NUTS: UK

Internet address(es)

Main address: https://www.sap.com/uk/products/spend-management/ariba-login.html

I.6) Main activity

Production, transport and distribution of gas and heat

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

IT Support & Maintenance (Managed Applications & Infrastructure Support)

II.1.2) Main CPV code

72260000

II.1.3) Type of contract

Services

II.1.4) Short description

Cadent Gas is seeking to engage with suppliers who can deliver an IT Managed Service encompassing Applications and Infrastructure. Additionally, we need this supplier to recommend, implement, and manage our own IT Service Management Tool. Given the dynamic nature of the services involved, the chosen vendor should possess the capability to execute both significant and minor changes to the services throughout the contract period, subject to separate contracts where appropriate.

This procurement event will be conducted via SAP Ariba therefore please email box.ITandCorporateServicestenders@cadentgas.com for access to the tender documentation. The PQQ is expected to open on the 28th September 2023 which is when you will be able to access the event.

II.1.5) Estimated total value

Value excluding VAT: 180 000 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72000000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

Cadent Gas is based in England and services will be required across the entire country

II.2.4) Description of the procurement

Cadent is seeking a partner to provide Infrastructure and Application Support and Maintenance services for a range of core business systems. We expect the chosen partner to operate using a suite of standard ITIL processes which are deployed today across Cadent.

The notice includes a list of services and cpv codes for Information Technology services. A full range is included in the PQQ that are indicative and outlines the broad service categories rather than particulars. The services actually required will also include related, complementary or ancillary services within each category. The actual scope of services required may be narrower than that set out above.

Alongside the support and maintenance service, Cadent is seeking a partner that can provide both project and resource augmentation services as required over the term of the agreement.

Cadent"s support processes are currently managed using Service Now and the successful bidder will be expected to successfully procure, maintain and implement a replacement service management tool (which could be Service Now or an alternative) as part of the overall service transition exercise.

Cadent estimated value is £5,000,000 - £10,000,000 per annum for IT applications and infrastructure support.

Cadent estimates up to a further £100,000,000 potential spend on project and resource augmentation services across the 8-year term on a no volume guarantee basis.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 180 000 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 96

This contract is subject to renewal: Yes

Description of renewals:

Initial term of 4 years with options to extend up to a further 4 years.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Initial term of 4 years with options to extend up to a further 4 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Interested persons should access the procurement documents which will be made available on the 28th of September and must complete and submit the PQQ by the 30th of October to be eligible to be shortlisted and invited to tender. The shortlisting rules are set out in the PQQ. Up to a maximum of 8 bidders that also pass our mandatory questions will advance to the RfP stage which is expected to be released on the 15th of November 2023. Further details of the shortlisting process are available in the PQQ documentation.

All documentation related to this procurement is available via the Ariba portal, please email box.ITandCorporateServicestenders@cadentgas.com to access the documents.

All financial values stated in this notice are calculated using current prices plus assumed inflation based on RPI forecast rates to 2032. All these values are estimates only and the final values will depend on the precise services required to be delivered, the means of delivery, the way in which projects and project risks materialise, the actual rates of inflation up to completion of the programme, and other factors.

In May 2023, Cadent conducted a request for information (RfI) exercise through which feedback was sought from the market in respect of its proposals. Interested organisations submitted written responses to questions contained in a RfI document titled "IT Support & Maintenance RfI ROM Short Scope of Services". This exercise was advertised in FTS with the Notice reference 2023/S 000-012842 titled "Cadent Infrastructure & Application Support Services RfI.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 30/10/2023

Local time: 15:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

Royal Courts of Justice, Strand, London

Coventry

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

22/09/2023


Information added to the notice since publication.

Additional information added to the notice since it"s publication.
No further information has been uploaded.
Main Contact: box.ITandCorporateServicestenders@cadentgas.com
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
ID Title Parent Category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
72260000 Software-related services Software programming and consultancy services

Delivery Locations

Delivery Locations
ID Description
100 UK - All

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

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