IT Support & Maintenance (Managed Applications & Infrastructure Support) (Великобритания (Англия, Шотландия, Уэльс) - Тендер #46454961) | ||
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Страна: Великобритания (Англия, Шотландия, Уэльс) (другие тендеры и закупки Великобритания (Англия, Шотландия, Уэльс)) Организатор тендера: Cadent Gas Limited Номер конкурса: 46454961 Дата публикации: 26-09-2023 Источник тендера: Государственные закупки Уэльса (часть Соединённого Королевства Великобритании и Северной Ирландии) |
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| Title: | IT Support & Maintenance (Managed Applications & Infrastructure Support) |
| OCID: | ocds-h6vhtk-040323 |
| Published by: | Cadent Gas Limited |
| Authority ID: | AA61735 |
| Publication Date: | 26/09/2023 |
| Deadline Date: | 30/10/2023 |
| Deadline Time: | 15:00 |
| Notice Type: | Contract Notice |
| Has Documents: | No |
| Has SPD: | No |
| Abstract: |
Cadent is seeking a partner to provide Infrastructure and Application Support and Maintenance services for a range of core business systems. We expect the chosen partner to operate using a suite of standard ITIL processes which are deployed today across Cadent. The notice includes a list of services and cpv codes for Information Technology services. A full range is included in the PQQ that are indicative and outlines the broad service categories rather than particulars. The services actually required will also include related, complementary or ancillary services within each category. The actual scope of services required may be narrower than that set out above. Alongside the support and maintenance service, Cadent is seeking a partner that can provide both project and resource augmentation services as required over the term of the agreement. Cadent"s support processes are currently managed using Service Now and the successful bidder will be expected to successfully procure, maintain and implement a replacement service management tool (which could be Service Now or an alternative) as part of the overall service transition exercise. Cadent estimated value is £5,000,000 - £10,000,000 per annum for IT applications and infrastructure support. Cadent estimates up to a further £100,000,000 potential spend on project and resource augmentation services across the 8-year term on a no volume guarantee basis. |
CADENT GAS LIMITED
CADENT GAS LIMITED
Ansty Park, Pilot Way
COVENTRY
CV7 9JU
UK
Contact person: Robbie Ochieng
E-mail: box.ITandCorporateServicestenders@cadentgas.com
NUTS: UKG13
Internet address(es)
Main address: https://cadentgas.com/
Address of the buyer profile: https://cadentgas.com/
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://cadentgas.com/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.sap.com/uk/products/spend-management/ariba-login.html
Tenders or requests to participate must be sent to the following address:
Cadent Gas Ltd
Ansty Park, Pilot Way
Coventry
UK
E-mail: box.ITandCorporateServicestenders@cadentgas.com
NUTS: UK
Internet address(es)
Main address: https://www.sap.com/uk/products/spend-management/ariba-login.html
I.6) Main activity
Production, transport and distribution of gas and heat
IT Support & Maintenance (Managed Applications & Infrastructure Support)
II.1.2) Main CPV code72260000
II.1.3) Type of contractServices
II.1.4) Short descriptionCadent Gas is seeking to engage with suppliers who can deliver an IT Managed Service encompassing Applications and Infrastructure. Additionally, we need this supplier to recommend, implement, and manage our own IT Service Management Tool. Given the dynamic nature of the services involved, the chosen vendor should possess the capability to execute both significant and minor changes to the services throughout the contract period, subject to separate contracts where appropriate.
This procurement event will be conducted via SAP Ariba therefore please email box.ITandCorporateServicestenders@cadentgas.com for access to the tender documentation. The PQQ is expected to open on the 28th September 2023 which is when you will be able to access the event.
II.1.5) Estimated total valueValue excluding VAT: 180 000 000.00 GBP
II.1.6) Information about lotsThis contract is divided into lots: No
72000000
II.2.3) Place of performanceNUTS code:
UK
Main site or place of performance:
Cadent Gas is based in England and services will be required across the entire country
II.2.4) Description of the procurementCadent is seeking a partner to provide Infrastructure and Application Support and Maintenance services for a range of core business systems. We expect the chosen partner to operate using a suite of standard ITIL processes which are deployed today across Cadent.
The notice includes a list of services and cpv codes for Information Technology services. A full range is included in the PQQ that are indicative and outlines the broad service categories rather than particulars. The services actually required will also include related, complementary or ancillary services within each category. The actual scope of services required may be narrower than that set out above.
Alongside the support and maintenance service, Cadent is seeking a partner that can provide both project and resource augmentation services as required over the term of the agreement.
Cadent"s support processes are currently managed using Service Now and the successful bidder will be expected to successfully procure, maintain and implement a replacement service management tool (which could be Service Now or an alternative) as part of the overall service transition exercise.
Cadent estimated value is £5,000,000 - £10,000,000 per annum for IT applications and infrastructure support.
Cadent estimates up to a further £100,000,000 potential spend on project and resource augmentation services across the 8-year term on a no volume guarantee basis.
II.2.5) Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated valueValue excluding VAT: 180 000 000.00 GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 96
This contract is subject to renewal: Yes
Description of renewals:
Initial term of 4 years with options to extend up to a further 4 years.
II.2.10) Information about variantsVariants will be accepted: No
II.2.11) Information about optionsOptions: Yes
Description of options:
Initial term of 4 years with options to extend up to a further 4 years.
II.2.13) Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional informationInterested persons should access the procurement documents which will be made available on the 28th of September and must complete and submit the PQQ by the 30th of October to be eligible to be shortlisted and invited to tender. The shortlisting rules are set out in the PQQ. Up to a maximum of 8 bidders that also pass our mandatory questions will advance to the RfP stage which is expected to be released on the 15th of November 2023. Further details of the shortlisting process are available in the PQQ documentation.
All documentation related to this procurement is available via the Ariba portal, please email box.ITandCorporateServicestenders@cadentgas.com to access the documents.
All financial values stated in this notice are calculated using current prices plus assumed inflation based on RPI forecast rates to 2032. All these values are estimates only and the final values will depend on the precise services required to be delivered, the means of delivery, the way in which projects and project risks materialise, the actual rates of inflation up to completion of the programme, and other factors.
In May 2023, Cadent conducted a request for information (RfI) exercise through which feedback was sought from the market in respect of its proposals. Interested organisations submitted written responses to questions contained in a RfI document titled "IT Support & Maintenance RfI ROM Short Scope of Services". This exercise was advertised in FTS with the Notice reference 2023/S 000-012842 titled "Cadent Infrastructure & Application Support Services RfI.
Negotiated with call for competition
IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogueRecourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.8) Information about Government Procurement Agreement (GPA)The procurement is covered by the Government Procurement Agreement: No
Date: 30/10/2023
Local time: 15:00
IV.2.4) Languages in which tenders or requests to participate may be submittedEN
This is a recurrent procurement: No
High Court of England and Wales
Royal Courts of Justice, Strand, London
Coventry
WC2A 2LL
UK
22/09/2023
Information added to the notice since publication.
Additional information added to the notice since it"s publication.| No further information has been uploaded. |
| Main Contact: | box.ITandCorporateServicestenders@cadentgas.com |
| Admin Contact: | N/a |
| Technical Contact: | N/a |
| Other Contact: | N/a |
| ID | Title | Parent Category |
|---|---|---|
| 72000000 | IT services: consulting, software development, Internet and support | Computer and Related Services |
| 72260000 | Software-related services | Software programming and consultancy services |
| ID | Description |
|---|---|
| 100 | UK - All |
The buyer has restricted the alert for this notice to suppliers based in the following regions.
Alert Region Restrictions| There are no alert restrictions for this notice. |