Out of Hours Call Handling (Великобритания (Англия, Шотландия, Уэльс) - Тендер #43952879)

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Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Network Homes

The Hive, 22 Wembley Park Boulevard

Wembley

HA9 0HP

UK

Contact person: Waleed Sajjid

Telephone: +44 2084599233

E-mail: waleed.sajjid@networkhomes.org.uk

NUTS: UK

Internet address(es)

Main address: https://www.delta.esourcing.com

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Out of Hours Call Handling

II.1.2) Main CPV code

79512000

II.1.3) Type of contract

Services

II.1.4) Short description

Network Homes requires a contract for an Out of Hours Call Handling Services for the use by residents .This contract will be awarded for 2 years with option to extend for further three years on annually renewable basis (Subject to performance reviews)

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 480 000.00 GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UK

Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Network Homes requires a contract for an Out of Hours Call Handling Services for the use by residents .This contract will be awarded for 2 years with option to extend for further three years on annually renewable basis (Subject to performance reviews)

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Cost criterion: Price / Weighting: 40

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-003914

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

17/05/2023

V.2.2) Information about tenders

Number of tenders received: 5

Number of tenders received by electronic means: 5

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Norse Commercial Services Limited

02888808

280 Fifers Lane

Norwich

NR6 6EQ

UK

NUTS: UKH15

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 480 000.00 GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

To view this notice, please click here:

<a class=download_button rel=nofollow href="https://www.tenderguru.ru/registration?from=doc" >https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=784974972</a>

GO Reference: GO-2023720-PRO-23455550

VI.4) Procedures for review

VI.4.1) Review body

Royal Courts of Justice

The Strand

London

WC2A 2LL

UK

Telephone: +44 208078204312

VI.4.4) Service from which information about the review procedure may be obtained

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

20/07/2023

Information added to the notice since publication.

Additional information added to the notice since it"s publication.

Commodity Categories

Commodity Categories

Delivery Locations

Delivery Locations

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions

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Импорт - Экспорт по стране Великобритания (Англия, Шотландия, Уэльс)