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Victim Satisfaction Survey (Великобритания (Англия, Шотландия, Уэльс) - Тендер #42137665)


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Страна: Великобритания (Англия, Шотландия, Уэльс) (другие тендеры и закупки Великобритания (Англия, Шотландия, Уэльс))
Организатор тендера: North Wales Police
Номер конкурса: 42137665
Дата публикации: 22-05-2023
Источник тендера:


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Регистрация
Title: Victim Satisfaction Survey
OCID: ocds-kuma6s-131793
Published by: North Wales Police
Authority ID: AA0472
Publication Date: 22/05/2023
Deadline Date: 16/06/2023
Deadline Time: 14:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract: All Surveys must be undertaken by bilingual interviewers, who are able to undertake surveys in Welsh and English equally. All surveys will be initiated in the language of preference if previously held by North Wales Police. The person being interviewed should be able to switch between Welsh and English as they require within the same call without the need to be called back or switch to a different interviewer. The requirements are laid out in the legislation as below.
Cytundeb ar gyfer darparu Holiaduron Bodlondeb Dioddefwr a Defnyddiwr Cyhoeddus
Mae Heddlu Gogledd Cymru ynghyd â’r Comisiynydd yr Heddlu a Throsedd (CHTh) yn chwilio am gyflenwr addas i ddarparu Gwasanaeth Dwyieithog Lawn i ymgymryd â holiaduron dioddefwyr.
Bydd yr Heddlu"n gofyn i"r contractwr llwyddiannus allu cynnig tystiolaeth o"u profiad ac arfer gorau yn y maes hwn a"r gallu i wneud arolwg i ateb terfynau amser yr heddlu.
Mae"r cytundeb yn debygol o ddechrau oddeutu Mehefin 2023 a fydd yn rhedeg am gyfnod o 2 flynedd gyda"r dewis o fewn y cytundeb i ymestyn +1+1+1 os yw"r ddau barti yn hapus gyda"r perfformiad a ddarparwyd.
Mae gwybodaeth a dogfennau pellach ar gael ar y System E-dendro Cyflenwad yr UE / Golau Glas ar https://uk.eu-supply.com/login.asp?B=BLUELIGHT
Dylai unrhyw gwestiynau gael eu codi drwy adran Negeseuon y Tendr. Noder na fydd unrhyw ohebiaeth yn cael ei roi tu allan i"r system.
Y dyddiad cau ar gyfer ymatebion yw 16 Mehefin 2023.
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CONTRACT NOTICE – NATIONAL

Notice Type: SERVICES

1 Authority Details

1.1

Authority Name and Address

Official Name:
North Wales Police
Postal Address:
Force Headquarters, Glan-y-Don, Colwyn Bay,
Town:
Colwyn Bay
Postal Code:
LL29 8AW
Country:
UK
For the attention of:
Legal Department
Telephone:
+44 1492804248
E-Mail:
Fax:
Internet Address (URL):
Electronic access to information: https://Bluelight.eu-supply.com/
Electronic submission of tenders and requests to participate: https://Bluelight.eu-supply.com/

1.2

Address from which documentation may be obtained

Official Name:
North Wales Police
Postal Address:
Force Headquarters, Glan-y-Don, Colwyn Bay,
Town:
Colwyn Bay
Postal Code:
LL29 8AW
Country:
UK
For the attention of:
Telephone:
+44 1492804248
E-Mail:
Fax:
Internet Address (URL):

1.3

Completed documents must be returned to:

Official Name:
North Wales Police
Postal Address:
Force Headquarters, Glan-y-Don, Colwyn Bay,
Town:
Colwyn Bay
Postal Code:
LL29 8AW
Country:
UK
For the attention of:
Telephone:
+44 1492804248
E-Mail:
Fax:
Internet Address (URL):

2 Contract Details

2.1

Title

Victim Satisfaction Survey

2.2

Description of the goods or services required

All Surveys must be undertaken by bilingual interviewers, who are able to undertake surveys in Welsh and English equally. All surveys will be initiated in the language of preference if previously held by North Wales Police. The person being interviewed should be able to switch between Welsh and English as they require within the same call without the need to be called back or switch to a different interviewer. The requirements are laid out in the legislation as below.

Cytundeb ar gyfer darparu Holiaduron Bodlondeb Dioddefwr a Defnyddiwr Cyhoeddus

Mae Heddlu Gogledd Cymru ynghyd â’r Comisiynydd yr Heddlu a Throsedd (CHTh) yn chwilio am gyflenwr addas i ddarparu Gwasanaeth Dwyieithog Lawn i ymgymryd â holiaduron dioddefwyr.

Bydd yr Heddlu"n gofyn i"r contractwr llwyddiannus allu cynnig tystiolaeth o"u profiad ac arfer gorau yn y maes hwn a"r gallu i wneud arolwg i ateb terfynau amser yr heddlu.

Mae"r cytundeb yn debygol o ddechrau oddeutu Mehefin 2023 a fydd yn rhedeg am gyfnod o 2 flynedd gyda"r dewis o fewn y cytundeb i ymestyn +1+1+1 os yw"r ddau barti yn hapus gyda"r perfformiad a ddarparwyd.

Mae gwybodaeth a dogfennau pellach ar gael ar y System E-dendro Cyflenwad yr UE / Golau Glas ar https://uk.eu-supply.com/login.asp?B=BLUELIGHT

Dylai unrhyw gwestiynau gael eu codi drwy adran Negeseuon y Tendr. Noder na fydd unrhyw ohebiaeth yn cael ei roi tu allan i"r system.

Y dyddiad cau ar gyfer ymatebion yw 16 Mehefin 2023.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=131793.

2.3

Notice Coding and Classification

a) Commodity Codes
Code Description
79311000 Survey services
79342311 Customer satisfaction survey
b) Delivery Location/Area
Code Location
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1023 Flintshire and Wrexham

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

NWP.74513

4.3

Time Limits

Time-limit for receipt of completed tenders
16-06-2023 Time 14:00

Estimated award date
30-06-2023

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN CY

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

This notice has been sent as a region specific notice. If you did not receive an alert about this you are not based in the specific region selected by the buying authority. Questions on why this was sent as a region specific notice should be sent to the buying authority.

(WA Ref:131793)

5.2

Additional Documentation

5.3

Publication date of this notice

22-05-2023
SF 51a

Information added to the notice since publication.

Additional information added to the notice since it"s publication.
No further information has been uploaded.
Main Contact: N/a
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
ID Title Parent Category
79342311 Customer satisfaction survey Marketing services
79311000 Survey services Market research services

Delivery Locations

Delivery Locations
ID Description
1013 Conwy and Denbighshire
1023 Flintshire and Wrexham
1012 Gwynedd
1011 Isle of Anglesey

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
Region
Gwynedd
Wrexham
Flintshire
Denbighshire
Conwy
Isle of Anglesey

Further Instructions

The Buyer has attached further instructions with this notice. Please read these carefully and take the necessary action(s).

Record your interest in this notice and you will be automatically sent clarifications and deadline date changes etc. Please note that recording your interest does not automatically enter you into the tender process for this notice, you still have to submit your response by the deadline stated. To record an interest in this notice and add it to your interests list please click the Record your interest now button at the top of the page.


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