DHSC Email Marketing System Re-Procurement Market Engagement (Великобритания (Англия, Шотландия, Уэльс) - Тендер #41506224)

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Prior information notice

This notice is for prior information only

Section I: Contracting authority

I.1) Name and addresses

Department of Health and Social Care

39 Victoria Street

London

SW1H 0EU

UK

Contact person: Alexander Ludlam

E-mail: alexander.ludlam@dhsc.gov.uk

NUTS: UKI32

Internet address(es)

Main address: https://www.gov.uk/government/organisations/department-of-health-and-social-care

Address of the buyer profile: https://www.gov.uk/government/organisations/department-of-health-and-social-care

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

Additional information can be obtained from the abovementioned address

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://health-family.force.com/s/Welcome

I.4) Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

DHSC Email Marketing System Re-Procurement Market Engagement

II.1.2) Main CPV code

48481000

II.1.3) Type of contract

Supplies

II.1.4) Short description

The Department of Health and Social Care (DHSC) requires an email marketing platform that will be used across the organisation to deliver customised, accessible, and interactive email marketing. This platform should enable internal and external stakeholders to engage with e-marketing communications delivered by the tool.

II.1.5) Estimated total value

Value excluding VAT: 120 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48811000

79340000

II.2.3) Place of performance

NUTS code:

UKI32

II.2.4) Description of the procurement

The route to market has yet to be determined and is dependant from the findings of this market engagement.

II.2.14) Additional information

We are looking for a system that offers:<br/>- straight forward user interface to allow colleagues across the department to create bespoke, accessible e-communications<br/>- segmented campaign lists to ensure we are always GDPR compliant<br/>- user designated logins that have multi-factor authentication<br/>- UK-based hosting in the cloud (however EU-hosting would be considered) that is fully DPA compliant<br/>- the ability to authenticate and verify our domain(s)<br/>- the ability to gain real-time metrics and reporting upon request<br/>- great customer support that can answer our questions and provide technical support responsively<br/><br/>DHSC currently has circa 10 monthly campaigns which have a combined total of 200,000 to 250,000 sent emails. Audiences include internal stakeholders as well as external stakeholders where DHSC needs to communicate policy or governance changes, alongside general communication to staff across the department. The email marketing tool needs to flex according to the department’s objectives and monthly workload.<br/><br/>Running this information gaining exercise will allow us to better understand the email marketing platforms currently available on the market.<br/>DHSC would like to better understand the range of tools and functionality on offer from email marketing systems and how they can be used to deliver optimised and accessible e-communications.<br/><br/>An RFI document can be found at the link below:<br/>https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000001RW3A/7AzHm71FXxzlqc_UDZyZ1lwcOR76KF0SyFQyAjQnAMc<br/><br/>Please provide responses by Friday 02 June 2023.

II.3) Estimated date of publication of contract notice:

04/05/2023

Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section VI: Complementary information

VI.5) Date of dispatch of this notice

04/05/2023

Information added to the notice since publication.

Additional information added to the notice since it"s publication.

Commodity Categories

Commodity Categories

Delivery Locations

Delivery Locations

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The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions

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