Quotations are hereby invited for the grievance handling and disciplinary procedures, preventions and proactive strategies for Leaders for a period of no longer than 12 (twelve) months; Quantity; 75. Purpose: • This training interventions aims to support our KPI 1.9 to improve employee engagement (In-house – 2 days). Scope of work: Target audience: • Snr Managers, Managers, Team leaders, HR Professionals and Trade Union Leadership. Programme Objectives: - Understand the principles and procedures for handling grievances and disciplinary actions; - Develop effective communication skills to handle grievances and disciplinary procedures; - Implement prevention strategies; - Ensure fairness and consistency. The benefits to the client should include but not limited to: • Improved employee relations; • Reduced conflict and increased trust and confidence in management; • Improved communication and collaboration; • Enhance compliance and risk management; • Improved leadership and management practices; • Improved reputation and brand; • Enhanced performance management. The benefits to the employee should include but not limited to: • Improved workplace culture; • Reduced conflict and improved working relationships; • Positive work environment and improved morale; • Clear understanding of expectations; • Fair disciplinary procedures; • Improved performance management and feedback; • Increased trust and confidence in the organisation due to fair and transparent procedures for handling grievances and disciplinary actions. (ЮАР - Тендер #68238138)