Bids are hereby invited for the appointment of a short-term insurance broker for a period of three (3) years. Deliverables: The services to be rendered as a Short-Term Insurance broker over the 3-year period should include general services related to the placement, maintenance and administration of the insurance portfolio. A Service Plan should be drawn annually with inception of a new insurance period detailing the actions to be taken in accordance with the Annual Placement Programme as well as an Annual Maintenance Programme for claims administration. The Portfolio Service and Maintenance Plan should reflect at least the following general insurance actions: • Internal and external discussions to set renewal and maintenance strategy; • Internal Strategy meetings; • Estimated budgeted figures to be incorporated into Corporate Budget; • Review existing cover; • Established uninsured risks and internal self-insurance capacity; • Review cover, limits and sums insured; • Review uninsured risks and exposures; • Re-broking and market exercise to obtain renewal terms; • Alignment of Insurance and Risk Management Philosophy; • Pre-renewal meetings to discuss excess structures and alternatives for renewal; • Presentation of renewal terms and recommended options; • Renewal follow-up on alternative quotations; • Confirmation of placement and 100% cover; • Confirmation of credit rating of insurance and re-insurance markets; • Premium allocations on recommended aggregates, self-insurance captives and service fees; • Compilation of detailed Insurance manual as well as full summary on cover, limits, conditions and exclusions; • Service Plan on Risk Financing and Engineering; • Insurance Risk Assessment, Fire Risk Assessment, forensic risk assessment; • Update of risk control, reports, surveys and EML/MPL; • Check and provide issued policy as well as legal confirmation of statutory compliance; • Claims administration and maintenance as set out in detailed specification inclusive of motor, non-motor, COID and legal liability claims; • Provide an electronic claims administration system; • Six monthly claims audit and recommendations; • Compilation of claims procedural manual in accordance with manual and electronic version; • Post loss surveys; • Ad hoc adjustments and endorsements on sums insured and declarations to insurers/re-insures; • Day-to-day correspondence and queries; • Monitor premium payments and refunds in accordance with accounts and statements; • Ad hoc training where required in terms of policy and procedural manual. (ЮАР - Тендер #68158467)