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Re-advertisement: Quotations are hereby invited from a service provider to support current financial system and provide maintenance for the period of 12 months. The scope of work which the service provider must deliver on pertaining to support and maintenance services of SAGE 200: 1. Diagnose and solve accounting system technical issues, 2. Ensure the Accounting system is fully functional, 3. To perform reconciliations, year-end processes, and ensure the system is fully functional and no technical glitches go unresolved, 4. Ensure the SDT team can be supported remotely and onsite whenever required, 5. Provide second-line support and third-line support to the client, 6. Be able to provide a seamless call logging process to assist with serviced requests, 7. Provide Audit reports as and when required, 8. Perform application software upgrades as and when these upgrades become available, 9. Assist the Finance department in developing custom reports, 10. Enhance SAGE 200 functionality in accordance with clients enhancement requirements, 11. Ensure the SAGE 200 is backed up daily and back-up files tested weekly, 12. Assist with Cloud migration exercises, and quarterly Disaster Recovery simulation exercises. (ЮАР - Тендер #66256165)


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Страна: ЮАР (другие тендеры и закупки ЮАР)
Организатор тендера: ONLINE TENDERS
Номер конкурса: 66256165
Дата публикации: 14-08-2025
Источник тендера:


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Support current financial system and provide maintenance New

Re-advertisement: Quotations are hereby invited from a service provider to support current financial system and provide maintenance for the period of 12 months. The scope of work which the service provider must deliver on pertaining to support and maintenance services of SAGE 200: 1. Diagnose and solve accounting system technical issues, 2. Ensure the Accounting system is fully functional, 3. To perform reconciliations, year-end processes, and ensure the system is fully functional and no technical glitches go unresolved, 4. Ensure the SDT team can be supported remotely and onsite whenever required, 5. Provide second-line support and third-line support to the client, 6. Be able to provide a seamless call logging process to assist with serviced requests, 7. Provide Audit reports as and when required, 8. Perform application software upgrades as and when these upgrades become available, 9. Assist the Finance department in developing custom reports, 10. Enhance SAGE 200 functionality in accordance with clients enhancement requirements, 11. Ensure the SAGE 200 is backed up daily and back-up files tested weekly, 12. Assist with Cloud migration exercises, and quarterly Disaster Recovery simulation exercises.

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2025-08-25 16H00


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