Главная Иностранные тендеры и госзакупки Тендеры ЮАР

The Client invites all interested parties to respond to the proposal to appoint a service provider for the Implementation and Support of a Cloud Based (SAAS), IT Service Management (ITSM) tool and service desk telephony for a period of thirty-six (36) months including maintenance and support. Scope: The aim is to acquire the services of a qualified and experienced service provider to provide, configure, implement and support a SaaS based, ITIL compliant IT Service Management tool/system and service desk telephony for the Client. The tool/system must have the capability to be configured for use by other internal business units, e.g. Facilities for call logging (incident and service requests), resolution and reporting. This component will not be implemented on the first phase. (ЮАР - Тендер #63025834)

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Страна: ЮАР (другие тендеры и закупки ЮАР)
Организатор тендера: ONLINE TENDERS
Номер конкурса: 63025834
Дата публикации: 11-04-2025
Источник тендера: Государственные закупки Южной Африки

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The Client invites all interested parties to respond to the proposal to appoint a service provider for the Implementation and Support of a Cloud Based (SAAS), IT Service Management (ITSM) tool and service desk telephony for a period of thirty-six (36) months including maintenance and support. Scope: The aim is to acquire the services of a qualified and experienced service provider to provide, configure, implement and support a SaaS based, ITIL compliant IT Service Management tool/system and service desk telephony for the Client. The tool/system must have the capability to be configured for use by other internal business units, e.g. Facilities for call logging (incident and service requests), resolution and reporting. This component will not be implemented on the first phase.

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2025-05-16 11H00

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