World wide web (www) site operation host services (Норвегия - Тендер #39063986)

1. Section I
   1. Name and addresses
      SYKEHUSINNKJØP HF
      Postboks 40
      VADSØ
      9811
      Norway
      Telephone: +47 78950700
      E-mail: post@sykehusinnkjop.no
      
   2. Joint procurement
      
   3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://permalink.mercell.com/198156738.aspx
      Additional information can be obtained from the abovementioned addresselectronically via: https://permalink.mercell.com/198156738.aspx
      
      
   4. Type of the contracting authority:
      Body governed by public law
      
   5. Main activity:
      Health
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Qualification: Training portal with context-sensitive help for the health trusts in the South-Eastern Norway Regional Health Authority [Helse Sør-Øst]

         Reference number: 2023/223
         
      2. Main CPV code:
         72415000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         The South-Eastern Norway Regional Health Authority [Helse Sør-Øst] would like to procure a digital training portal with context-sensitive help that can support the functional training of end users of the updated version of the patient journal system DIPS Arena.

         The procurement consists of three main elements:

         - Website/portal for the collection of guides and training materials

         - Functionality/tools for developing/producing guides and training materials

         - Functionality for context-sensitive help

         The Norwegian Hospital Procurement Trust [Sykehusinnkjøp HF] is assisting the contracting authority with this contest.

      5. Estimated total value:
         
         
      6. Information about lots:
         This contract is divided into lots: no
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         48190000, 48310000, 48814000, 72250000, 72317000, 72413000, 72422000, 72600000
         
      3. Place of performance:
         
      4. Description of the procurement:
         

         See the contest provisions for further information.

      5. Award criteria:
         Price is not the only award criterion and all criteria are stated only in the procurement documents
      6. Estimated value:
         
         
      7. Duration of the contract, framework agreement or dynamic purchasing system:
         Duration in months: 36
         This contract is subject to renewal: yes
         Description of renewals:

         The contract will be automatically renewed for 1 (one) year at a time unless it

         is terminated by the Contracting Authority with 3 (three) months notice before the renewal date.

      8. Information about the limits on the number of candidates to be invited:
         
      9. Information about variants:
         Variants will be accepted: no
         
      10. Information about options:
          Options: yesDescription of options:

          The procurement includes an option to deploy the solution on other regional systems, other than in the context of the introduction of DIPS Arena.

      11. Information about electronic catalogues:
          
          
      12. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
          
3. Section III
   1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
         List and brief description of conditions:

         Tenderers must be registered in a company register or a trade register in the country where the tenderer is established.

      2. Economic and financial standing:
         List and brief description of selection criteria:

         Tenderers must have sufficient economic and financial capacity to fulfil the contractual obligations.

         Minimum level(s) of standards possibly required:

         Economic and financial capacity means that the Tenderer fulfils the following requirement: Creditworthiness without guarantee

      3. Technical and professional ability:
         List and brief description of selection criteria:

         The tenderer must have the necessary technical and professional qualifications to fulfil the contractual obligations.

         The tenderer must have sufficient capacity and access to relevant resources to be able to deliver in accordance with the contract and to the extent described in the tender documentation.

         Minimum level(s) of standards possibly required:

         Tenderers, and the resources that will be involved in providing the services, are required to document technical and professional qualifications, as well as relevant experience from equivalent or similar assignments to those included in this contract.

         An equivalent assignment is considered to be a delivery to a company, where the purpose was to provide support for end-user training in technical systems. Additionally, deliverables that involve the delivery of context-sensitive training to end users. Preferably to a public company.

      4. Information about reserved contracts:
         
   2. Conditions related to the contract:
      1. Information about a particular profession:
         
      2. Information about staff responsible for the performance of the contract:
         
4. Section IV
5. Description:
   1. Type of procedure:
      Competitive dialogue
   2. Information about a framework agreement or a dynamic purchasing system:
      
   3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
      
   4. Information about negotiation:
      
   5. Information about electronic auction:
      
   6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: yes
6. Administrative information:
   1. Previous publication concerning this procedure:
      
   2. Time limit for receipt of tenders or requests to participate:
      Date: 2023-04-04
      Local time: 09:00
      
   3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
      
   4. Languages in which tenders or requests to participate may be submitted:
      DA, NO, SV
   5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
      
   6. Conditions for opening of tenders:
      

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