Kosovo Social Assistance System Reform Project ( - Тендер #71155173)

• Project ID

P171098

• Project Title

Kosovo Social Assistance System Reform Project

• Country

Kosovo

• Notice No

OP00430938

• Notice Type

Request for Expression of Interest

• Notice Status

Published

• Borrower Bid Reference

SAS.1.1.ICS.066-2

• Procurement Method

Individual Consultant Selection

• Language of Notice

English

• Submission Deadline Date/Time

Mar 17, 2026 16:00

• Published Date

Mar 06, 2026

• CONTACT INFORMATION
• Organization/Department

Ministry of Finance, Labor and Transfers

• Name

Loresa Statovci

• Address

Government Building, 13th Floor, Square“Mother Theresa“-10000, Pristina

• City

• Province/State

Kosovo

• Postal Code

• Country

Kosovo

• Phone

0038345168333

• Email

Loresa.Statovci@rks-gov.net

• Website

https://mf.rks-gov.net/

Date:
05 March 2026
Location: Kosovo
Project ID: P171098
Ref. No : SAS.1.1.ICS.088
World Bank Credit Name : Social Assistance System Reform Project in Kosovo
TERMS OF REFERENCE
FIVE CONSULTANTS TO SUPPORT MFLT/DSS FOR IMPLEMENTATION SOCIAL ASISTANCE REFORM AND OTHER SOCIAL PROTECTION PROGRAM
BACKGROUND
The Ministry of
Labor, Family and Liberation War Values ( in the
Republic of Kosovo is implementing a project for piloting the social assistance reform
and developing social protection program . The objective of the project is to improve
the equity and adaptability of Kosovo’s social safety net by assisting in th e development
of legislation, creating a social registry, and supporting the poorest families in Kosovo.
The equity improvement will include selecting SAS beneficiaries based on poverty
status (rather than categories), providing more adequate benefits, i ncluding an increase
in the per capita benefit received by larger households, and ensuring that work able
beneficiaries benefit from activation measures. Improving adaptability refers to
beneficiaries benefit from activation measures. Improving adaptability refers to enhancing the capacity of Kosovo’s social safety net to respond to chenhancing the capacity of Kosovo’s social safety net to respond to changes in Kosovo’s anges in Kosovo’s poverty levels as well as to shocks, including those that are climatepoverty levels as well as to shocks, including those that are climate--induced, to induced, to minimize negative impacts on the poverty level of households.minimize negative impacts on the poverty level of households.
In this context, MLFLWV is seeking five (5) consultants to support DSS, for collection data information and provide support for division for the implementation SAS Pilot and other types of social protection programs under implementation of DSS.
The consultants will be engaged in collection data, provision support for division and provide information for SAS beneficiary and other types of programs under DSS, also help inform subsequent policies related to social protection.
OBJECTIVE
In order to assess the
In order to assess the SAS pilot implementationSAS pilot implementation and other social protection program and other social protection program part of DSSpart of DSS, the , the MLFLWV seeks to hire seeks to hire five (5) consultants andfive (5) consultants and their activities will their activities will mainly mainly focus on:focus on:
- Provide services and advice to applicants and beneficiaries of social schemes Provide services and advice to applicants and beneficiaries of social schemes and other social protection programs (including all steps in the process, from and other social protection programs (including all steps in the process, from obtaining informationobtaining information about the programs, to the application process, about the programs, to the application process, registration, knowledge and use of complaint mechanisms, etc.);registration, knowledge and use of complaint mechanisms, etc.);
- Provide support to divisions within the DSS for the implementation of social Provide support to divisions within the DSS for the implementation of social benefit schemes and other social protection programs;benefit schemes and other social protection programs;
- Collect dataCollect data and information on the beneficiaries of the SAS pilot, social and information on the beneficiaries of the SAS pilot, social assistance and other social protection programs (child allowances, maternity assistance and other social protection programs (child allowances, maternity allowances, vulnerable consumers);allowances, vulnerable consumers);
- Contact and communicate with beneficiaries to provide clarifications and advice, for the realization of rights to benefits and the submission of necessary documents during the registration, application or verification processes to benefit from social benefit schemes and social protection programs;
- Provide general support to the Department of Social Schemes (DSS) in general in analyzing applications submitted within the framework of social assistance, as well as other programs related to social protection.
SCOPE OF WORK
1. Providing advice and guidance to applicants regarding benefits from the SAS Pilot program and other welfare and social protection programs;
2. Collects, analyzes and reports data on the SAS Pilot, the Child and Maternity Allowance Program and other social benefits;
3. Engages in activities aimed at improving the registration, application and benefits process from the SAS Pilot, the Child and Maternity Allowance Program and other social benefits.
4. Engages in activities aimed at verifying beneficiaries of the SAS Pilot and other social protection programs implemented by the DSS;
5. Provides advice and information to citizens in need and technical support in the application and benefit process, during the implementation of the SAS Pilot and other social protection programs;
6. May participate in and be assigned to working groups or committees to provide support in the implementation of the SAS pilot program, child and maternity support programs and social benefits;
7. Records applications received for social benefit schemes in the integrated information system database and the electronic platform e-Kosova;
8. Performs and engages in procedures related to the notification, suspension, reactivation and verification of beneficiaries of social benefit schemes and social protection programs;
9. Organizes and archives documentation in the appropriate areas and prepares statistical and narrative reports on the implementation of benefit schemes and social protection programs;
10. Performs other work tasks related to the implementation of social benefit schemes and social protection programs, which may be reasonably requested from time to time by the DSS.
DURATION AND PAYMENT
• The contract is expected to start in April 2026 until December 2026, with possible extension.
• The consultants will work on a full-time bases and be paid monthly at a rate of 800 euros (gross salary, including all pension contributions and taxes).
• The completed dataset will be the property of the Government of Kosovo, with use and access rights by the World Bank Group.
CONSULTANTS QUALIFICATIONS
• Bachelor’s degree in fields related to Social Work, Social Science, Statistics, Computer Science, Information Systems, Economy. Candidates with a Master’s degree may have an advantage.
• Consultants must have at least 2 years of practical experience in the field of study which they are degree after received diploma.
• It is preferred that consultant have proven experience with implementation types of program and services in the field or experience to used electronic platforms;
• Consultants must have knowledge of Excel. Candidates with experience in used any electronic platformed will have an advantage;
• It is preferred that consultants to have experience working with client, household or individual level in both Albanian and Serbian languages;
• It is preferred that they have proven experience in household-level, data collection, including managing interviewer, with client and household;
• Knowledge of the Albanian language and/or one of the official working languages of the respective municipality.
REPORTING RELATIONS AND OBLIGATIONS
• The consultants will report to the contract manager appointed by General Secretary Office, Project Coordinator of the PIU and Director of the DSS
The evaluation criteria are as follows:
Description
Points
General Qualifications
40 points
Experience in similar assignments
60 points
Expressions of Interest must be submitted electronically to the email address procurement.sas@rks-gov.net no later than 17 March 2026, by 16:00, and must include:
• CV;
• A valid copy of the ID card or passport;
• Proof of qualifications (copy of diploma and/or certificates);
• Motivation letter – maximum one page (also indicating the municipality where the candidate has applied and whether they are available to work in another municipality); and
• Proof of work experience (references, contracts, TRUT statement, or a credible declaration).
The application will be considered submitted only if you receive a confirmation email acknowledging receipt of your application. If you do not receive such confirmation, you must contact the Project Implementation Unit. Successful candidates may be invited for an interview. Failure to submit the required documents will result in disqualification of the application.
Further information may be obtained at the address below during official working hours, from 08:00 to 16:00, through the above-mentioned email address or at the Project Offices, as follows:
Social Assistance System Reform Project in Kosovo (SAS)
Project Implementation Unit (PIU) “Zahir Pajaziti” Square, Former Kino Armata Building, 1st Floor, Office No. 103, 10000 Pristina, Kosovo

Источник закупки