PROVISION OF THE SYSTEM MAINTENANCE, SUPPORT SERVICES AND SERVICE REQUEST MAN-DAYS FOR THE MODIFICATION AND ENHANCEMENT TO CURTAINS ( - Тендер #71015665)

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The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.


Tender No.CRA000ETT26000001
Reference No.
AgencyGambling Regulatory Authority of Singapore (GRA)
Published02 Mar 2026 12:05AM
Offer Validity Duration90 Days
Remarks
Procurement TypeServices
Two Envelope BiddingIf the tender is a two envelope tender, you need to submit separate technical and price documents in your response.No
Tender TypeExpenditure
Covered under WTO-GPA/FTANo
Procurement NatureNon Period Contract
Procurement MethodOpen Tender
Request for Proposal If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.No
GRA Supply/Work Heads [Tendering Capacity]


Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.

EPU/CMP/10 - Computer Related Hardware, Software, and Services [$1,000,000 (EPU S5)]
Procurement CategoryIT&Telecommunication ⇒ Others

Closing on
26 Mar 2026
04:00PM
Add to Calendar
Electronic Submission

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TENDER DOCUMENTS
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ITT_Annex_A_Form_of_Tender_final.pdf


ITT_Annex_B_Price_Schedule_final.pdf


ITT_Annex_C_Tenderer_Information_final.pdf


ITT_Annex_D_Statement of Compliance_final.pdf


ITT_Annex_F_Declaration_of_GST_Status_final.pdf


ITT_Annex_G_Undertaking_by_Software_Proprietor_(for_Software)_final.pdf


ITT_Annex_H_Declaration_of_Background_Intellectual_Property_final.pdf


ITT_Annex_I_Progressive Wage (PW) Mark Declaration_final.pdf


ITT_Annex_J_Submission Checklist_final.pdf


ITT_Cover_Letter_final.pdf

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WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)


VINA LI
vina_li@gra.gov.sg
6501 4581

2 Crawford Street, ICA Services Centre #08-01 Singapore 207218



AWARDING AGENCY


Awarding AgencyGambling Regulatory Authority of Singapore (GRA)
CONTACT PERSON"S DETAILS
VINA LI
vina_li@gra.gov.sg
6501 4581

2 Crawford Street, ICA Services Centre #08-01 Singapore 207218


ITEMS TO RESPOND


1
Item No. 1
Mandatory to Bid: Yes
Professional Service and Maintenance Support for the Solution (Year 1)
Unit of MeasurementMONTH
Required Quantity12.0000
Remarks

DELIVERY INFORMATION


2
Item No. 2
Mandatory to Bid: Yes
Professional Service and Maintenance Support for the Solution (Year 2)
Unit of MeasurementMONTH
Required Quantity12.0000
Remarks

DELIVERY INFORMATION


3
Item No. 3
Mandatory to Bid: Yes
Provision of Service Request (SR) Man-Days for the Enhancement and Modifications for the Solution over Year 1 and Year 2
Unit of MeasurementMAN DAY
Required Quantity600.0000
Remarks

DELIVERY INFORMATION


4
Item No. 4
Mandatory to Bid: Yes
Optional:
Professional Service and Maintenance Support for the Solution (Year 3)
Unit of MeasurementMONTH
Required Quantity12.0000
Remarks

DELIVERY INFORMATION


5
Item No. 5
Mandatory to Bid: Yes
Optional:
Provision of Service Request (SR) Man-Days for the Enhancement and Modifications for the Solution for Year 3
Unit of MeasurementMAN DAY
Required Quantity200.0000
Remarks

DELIVERY INFORMATION

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