Application Maintenance and Support Services for Singapore Food Agency (SFA) Customer360 (C360) ( - Тендер #70635806)

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The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.


Tender No.SFA000ETT26000003
Reference No.SFA000/(P)040(25)
AgencySingapore Food Agency
Published11 Feb 2026 12:05AM
Offer Validity Duration90 Days
RemarksFor clarification, please contact Ms Faradilah Binte Abdul Wahab at Tel: 6805 2673 or email Faradilah_ABDUL_WAHAB@sfa.gov.sg.
Procurement TypeServices
Two Envelope BiddingIf the tender is a two envelope tender, you need to submit separate technical and price documents in your response.No
Tender TypeExpenditure
Covered under WTO-GPA/FTAYes
Procurement NatureNon Period Contract
Procurement MethodOpen Tender
Request for Proposal If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.No
GRA Supply/Work Heads [Tendering Capacity]


Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.

EPU/CMP/10 - Computer Related Hardware, Software, and Services [$5,000,000 (EPU S7)]
Procurement CategoryIT&Telecommunication ⇒ IT Services & Software Development

Closing on
10 Mar 2026
04:00PM
Add to Calendar
Electronic Submission

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TENDER DOCUMENTS
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01. Invitation_Letter.pdf


02. Form of Tender.pdf


03. Part 1 Section A_Instructions to Tenderers.pdf


04. Part 1 Section B_Conditions of Contract.pdf


05. Part 2_Requirements Specification.pdf


06. Part 3_Guidelines for Tenderers.pdf


07. Part 4_Evaluation Criteria.pdf



WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)


FARADILAH BINTE ABDUL WAHAB
Faradilah_ABDUL_WAHAB@sfa.gov.sg
6805 2673

52 Jurong Gateway Road, JEM Office Tower, #14-01, Singapore 608550



AWARDING AGENCY


Awarding AgencySingapore Food Agency
CONTACT PERSON"S DETAILS




52 Jurong Gateway Road, JEM Office Tower, #14-01, Singapore 608550


ITEMS TO RESPOND


1
Item No. 1
Mandatory to Bid: Yes
Application Maintenance and Support Services for Year 1
Unit of MeasurementMONTH
Required Quantity12.0000
Remarks


2
Item No. 2
Mandatory to Bid: Yes
Application Maintenance and Support Services for Year 2
Unit of MeasurementMONTH
Required Quantity12.0000
Remarks


3
Item No. 3
Mandatory to Bid: Yes
Application Maintenance and Support Services for Year 3
Unit of MeasurementMONTH
Required Quantity12.0000
Remarks


4
Item No. 4
Mandatory to Bid: Yes
Application Maintenance and Support Services for Optional Year 4
Unit of MeasurementMONTH
Required Quantity12.0000
Remarks


5
Item No. 5
Mandatory to Bid: Yes
Application Maintenance and Support Services for Optional Year 5
Unit of MeasurementMONTH
Required Quantity12.0000
Remarks

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