PROVISION OF TELEPHONY SERVICES FOR HDB 24 HOUR TOLL FREE HOTLINE ( - Тендер #69015141)

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The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.


Quotation No.HDB000ETQ25000294
Reference No.HMG-QN250013
AgencyHousing and Development Board
Published04 Dec 2025 08:35AM
Offer Validity Duration3 Months
Remarks(1) Please refer to the attached documents for specifications and details.
(2) The "Form of Quotation" must be filled and submit together with other supporting documents (if any) as file attachment via GeBIZ.
Procurement TypeServices
Quotation TypeExpenditure
Procurement NatureNon Period Contract
Procurement MethodOpen Quotation
Payment Terms30 Days
Quotation Box No.
Procurement CategoryServices ⇒ Professional Services

Closing on
16 Dec 2025
01:00PM
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Electronic Submission

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QUOTATION DOCUMENTS
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01_Covering Letter_Quotation.pdf


02_EC_Quotation_Svcs.pdf


03_FOQ_Rates.pdf


04a_ITT for Quotation.pdf


04b_ITO_Appendix A and B.pdf


05_COC for Quotations.pdf


06_Requirement_Specifications.pdf



WHO TO CONTACT
(For all queries pertaining to this quotation, please seek clarification from the person(s) listed below.)


POH SAN SAN
POH_San_San@hdb.gov.sg
64902230

HDB Hub, 480 Lorong 6 Toa Payoh



AWARDING AGENCY


Awarding AgencyHousing and Development Board
CONTACT PERSON"S DETAILS




HDB Hub, 480 Lorong 6 Toa Payoh


ITEMS TO RESPOND


1
Item No. 1
Mandatory to Bid: Yes
Installation and connection of a Toll-free line (LTF), include porting of existing number when required (1800 XXX XXX)
Unit of MeasurementUNIT
Required Quantity1.0000
Remarks

DELIVERY INFORMATION


2
Item No. 2
Mandatory to Bid: Yes
Connection of answering line
Unit of MeasurementUNIT
Required Quantity10.0000
Remarks

DELIVERY INFORMATION


3
Item No. 3
Mandatory to Bid: Yes
Installation and connection of a direct line (DEL), include porting of existing number when required (6XXX XXX)
Unit of MeasurementUNIT
Required Quantity1.0000
Remarks

DELIVERY INFORMATION


4
Item No. 4
Mandatory to Bid: Yes
Connection of Caller-ID function
Unit of MeasurementUNIT
Required Quantity1.0000
Remarks

DELIVERY INFORMATION


5
Item No. 5
Mandatory to Bid: Yes
Monthly subscription charges for LTF
Unit of MeasurementMONTH
Required Quantity18.0000
Remarks

DELIVERY INFORMATION


6
Item No. 6
Mandatory to Bid: Yes
Monthly subscription charges for 10 Answering Lines
Unit of MeasurementMONTH
Required Quantity18.0000
Remarks

DELIVERY INFORMATION


7
Item No. 7
Mandatory to Bid: Yes
Monthly subscription charges for DEL
Unit of MeasurementMONTH
Required Quantity18.0000
Remarks

DELIVERY INFORMATION


8
Item No. 8
Mandatory to Bid: Yes
Monthly subscription charges for Caller-ID display
Unit of MeasurementMONTH
Required Quantity18.0000
Remarks

DELIVERY INFORMATION


9
Item No. 9
Mandatory to Bid: Yes
Monthly usage charges for incoming and outgoing calls
Unit of MeasurementMONTH
Required Quantity18.0000
Remarks

DELIVERY INFORMATION


10
Item No. 10
Mandatory to Bid: Yes
Monthly subscription for additional services where applicable (e.g. Phone Plus Package, call transfer, etc.)
Unit of MeasurementMONTH
Required Quantity18.0000
Remarks

DELIVERY INFORMATION

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