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Horn of Africa Gateway Development Project ( - Тендер #55377275)


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Страна: международный
Организатор тендера: The World Bank
Номер конкурса: 55377275
Дата публикации: 11-07-2024
Источник тендера:


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NOTICE AT-A-GLANCE
  • Project ID

P161305

  • Project Title

Horn of Africa Gateway Development Project

  • Country

Eastern and Southern Africa

  • Notice No

OP00299550

  • Notice Type

Invitation for Bids

  • Notice Status

Published

  • Borrower Bid Reference

KE-NTSA-381592-GO-RFB

  • Procurement Method

Request for Bids

  • Language of Notice

English

  • Submission Deadline Date/Time

Aug 21, 2024 11:00

  • Published Date

Jul 10, 2024

  • CONTACT INFORMATION
  • Organization/Department

National Transport and Safety Authority

  • Name

Mr. Shalakha Shem

  • Address

P.O Box 3602 -00506 Nairobi

  • City
  • Province/State

Eastern and Southern Africa

  • Postal Code
  • Country

Eastern and Southern Africa

  • Phone

+254723730415

  • Email

procurement@ntsa.go.ke

  • Website

http://www.ntsa.go.ke

Details

SPECIFIC PROCUREMENT NOTICE (SPN)

REQUEST FOR BIDS.

Information Systems (Design, Supply, and Installation)

(Without Prequalification)

PURCHASER

NATIONAL TRANSPORT AND SAFETY AUTHORITY

PROJECT

HORN OF AFRICA GATEWAY DEVELOPMENT PROJECT (HoAGDP)

CONTRACT

TITLE

Supply, Delivery, Installation, Commissioning and Support of Customer Relationship Management, Contact Centre, Upgrade of Microsoft Dynamics Enterprise Planning and Big Data Analytics System.

COUNTRY

KENYA

CREDIT NO.

6768-KE

RFB NO.

KE-NTSA-381592-GO-RFB

DATE OF

ISSUE

9th July 2024.

  • The Government of Kenya has received financing from the World Bank toward the cost of Horn of Africa Gateway Development Project and intends to apply part of the proceeds toward payments under the contract for Supply, Delivery, Installation, Commissioning and Support of Customer Relationship Management, Contact Centre, Upgrade of Microsoft Dynamics Enterprise Planning and Big Data Analytics System comprising of three (3) Lots as listed below:

Lot No.

Lot Description

1

Supply, Delivery, Installation, and Support of Contact Center, Customer Relationship Management, and IP Telephony System

2

Upgrade and Support of Microsoft Dynamics Enterprise Resources Planning (ERP) System to Latest Version of Microsoft Dynamics 365 Finance and Operations ERP

3

Supply, Delivery, Installation, and Support of Big Data Analytics System

2. The National Transport and Safety Authority now invites sealed Bids from eligible Bidders for the Supply, Delivery, Installation, Commissioning and Support of Customer Relationship Management, Contact Centre, Upgrade of Microsoft Dynamics Enterprise Planning and Big Data Analytics System.

3. Bidders may bid for one or several contracts (lots), as further defined in the request for bid document. Bidders wishing to offer discounts in case they are awarded more than one contract (Lot) will be allowed to do so, provided those discounts are included in the Letter of Bid.

4. Bidding will be conducted through Open National Competitive Procurement using Request for Bids (RFB) as specified in the World Bank’s “procurement Regulations for IPF Borrowers, dated July 2016 revised in September 2023 (5th Edition) (“Procurement Regulations”), and is open to all eligible Bidders as defined in the Procurement Regulations.

5. Interested eligible Bidders may obtain further information from National Transport and Safety Authority, Attn: Deputy Director Supply Chain Management, procurement@ntsa.go.ke and inspect the bidding document during weekdays (Monday to Friday), excluding public holidays, from 0800 hours to 1700 hours East African local time at the address given below[1].

6. The bidding document in English may be obtained by eligible bidders from our website at http://www.ntsa.go.ke or at Public Procurement Information Portal http://tenders.go.ke.

7. Bids must be delivered into the tender box located on 8th Floor, 316 Upper Hill Chambers on 2nd Ngong Avenue on or before 21st August 2024 at 1100Hrs East African Local time. The bids should be clearly marked Supply, Delivery, Installation, Commissioning and Support of Customer Relationship Management, Contact Centre, Upgrade of Microsoft Dynamics Enterprise Planning and Big Data Analytics System ‘No. KE-NTSA-381592-GO-RFB’. Electronic Bidding will not be permitted. Late Bids will be rejected. Bids will be publicly opened in the presence of the Bidders’ designated representatives and anyone who chooses to attend at the address below on 21st August 2024 at 11:00 Hours East African local time.

8. All Bids must be accompanied by a Bid Security as tabulated below:

Lot No

Lot Description

Bid Security Amount in Kenya Shillings

1

Supply, Delivery, Installation, and Support of contact Center, Customer Relationship Management, and IP Telephony System

4,000,000.00

2

Upgrade and Support of Microsoft Dynamics Enterprise Resources Planning (ERP) System to Latest Version of Microsoft Dynamics 365 Finance and Operations ERP.

2,000,000.00

3

Supply, Delivery, Installation, and support of Big Data Analytics System.

2, 000,000.00

9. The address referred to above is:

National Transport and Safety Authority

Attention: Deputy Director, Supply Chain Management

Address: 316 Upper Hill Chambers 2nd Ngong Avenue

Location: 9th Floor Boardroom

City: Nairobi, Kenya

Email Address: procurement@ntsa.go.ke, dg@ntsa.go.ke

Director General.


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