PROCUREMENT OF CONTACT CENTRE SERVICE FOR JTC CORPORATION ( - Тендер #49138695)

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The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.


Tender No.JTC000ETT23000125
Reference No.JTC23T0153
AgencyJurong Town Corporation
Published13 Dec 2023 10:20AM
Offer Validity Duration3 Months
Remarks(a) This tender requires electronic response via GeBIZ and ONLY prices that are submitted electronically will be accepted by the Corporation. (b) Tenderers are required to enter "1.00" under the field "GeBIZ"s Line of Response" and key in "Refer to attached Schedule of Rates" under the field "Remarks" and submit the Schedule of Rates via GeBIZ.

Other Eligibility Criteria: The Tenderer must attain a minimum passing score of 25% out of 50% for the Quality Criteria under Paragraph 2(b) in the Evaluation Criteria. Please refer to document 06a_Evaluation Criteria.
Procurement TypeServices
Two Envelope BiddingIf the tender is a two envelope tender, you need to submit separate technical and price documents in your response.No
Tender TypeExpenditure
Covered under WTO-GPA/FTAYes
Procurement NaturePeriod Contract
Period Contract Start Date30 May 2024
Period Contract End Date29 May 2027
Procurement MethodOpen Tender
Request for Proposal If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.No
GRA Supply/Work Heads [Tendering Capacity]


Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.

EPU/CMP/10 - Computer Related Hardware, Software, and Services [$5,000,000 (EPU S7)]
EPU/SER/19 - Service (Data Entry, Supply of Manpower) [$5,000,000 (EPU S7)]
EPU/SER/34 - Service (Consultant) [$5,000,000 (EPU S7)]
Procurement CategoryServices ⇒ Data Entry, Supply of Manpower Services

Closing on
12 Jan 2024
04:00PM
Add to Calendar
Electronic Submission

Site Briefing on
21 Dec 2023
02:00PM
View Site Briefing Details

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TENDER DOCUMENTS
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Gebiz_JTC23T0153.zip



WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)


KOH WEI LING
KOH_Wei_Ling@jtc.gov.sg
0000
0000
The JTC Summit, 8 Jurong Town Hall Road, Singapore 609434



AWARDING AGENCY


Awarding AgencyJurong Town Corporation
CONTACT PERSON"S DETAILS
HO SHAN SHAN ARINA
Arina_HO@jtc.gov.sg
0000
0000
The JTC Summit, 8 Jurong Town Hall Road, Singapore 609434


SITE BRIEFINGAdd to Calendar

Attendance CompulsoryYes
Briefing Date21 Dec 2023
Briefing Time02:00PM
VenueJTC Summit, Level 1 Lecture Room
Remarks

CONTACT PERSON"S DETAILS
KOH WEI LING
koh_wei_ling@jtc.gov.sg
94244010




ITEMS TO RESPOND


1
Item No. 1
Mandatory to Bid: Yes
PROCUREMENT OF CONTACT CENTRE SERVICE FOR JTC CORPORATION
Unit of MeasurementPACKAGE
Required Quantity1.0000
RemarksTenderers are required to enter "1.00" under the field "GeBIZ"s Line of Response" and key in "Refer to attached Schedule of Rates" under the field "Remarks" and submit the Schedule of Rates via GeBIZ.

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