PROVISION OF APPLICATION DEVELOPMENT AND MAINTENANCE SERVICES OF THE ENTERPRISE DROPBOX FACILITY ( - Тендер #46897801)

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The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.


Tender No.CRA000ETT23000007
Reference No.210.01.00089
AgencyGambling Regulatory Authority of Singapore (GRA)
Published09 Oct 2023 12:05AM
Offer Validity Duration30 Days
Remarks
Procurement TypeServices
Two Envelope BiddingIf the tender is a two envelope tender, you need to submit separate technical and price documents in your response.No
Tender TypeExpenditure
Covered under WTO-GPA/FTANo
Procurement NatureNon Period Contract
Procurement MethodOpen Tender
Request for Proposal If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.No
GRA Supply/Work Heads [Tendering Capacity]


Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.

EPU/CMP/10 - Computer Related Hardware, Software, and Services [>$30,000,000 (EPU S10)]
Procurement CategoryIT&Telecommunication ⇒ IT Services & Software Development

Closing on
02 Nov 2023
04:00PM
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Electronic Submission

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TENDER DOCUMENTS
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00 Enterprise_Dropbox_Facility_CoveringLetter.pdf


01 Enterprise_Dropbox_Facility_Part-1SectionA-InstructionsToTenderers.pdf


02 Enterprise_Dropbox_Facility_Part-1SectionB-ConditionsOfContract.pdf


03 Enterprise_Dropbox_Facility_Part-1SectionC-ConditionsOfContract.pdf


04 Enterprise_Dropbox_Facility_Part-2SectionA-RequirementSpecifications v0 3.pdf


05 Enterprise_Dropbox_Facility_Part-2SectionB-SecuritySpecifications.pdf


06 Enterprise_Dropbox_Facility_Part-3GuidelinesforTenderer v0 2.pdf


07 Enterprise_Dropbox_Facility_Part-4-EvaluationCriteria.pdf



WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)


PRIMARY
RAYNIE MOO
raynie_moo@gra.gov.sg
6501 4572

460 Alexandra Road, mTower #12-01 Singapore 119963

SECONDARY
MAVIS YEW
mavis_yew@gra.gov.sg
6501 7076

460 Alexandra Road, mTower #12-01 Singapore 119963


AWARDING AGENCY


Awarding AgencyGambling Regulatory Authority of Singapore (GRA)
CONTACT PERSON"S DETAILS
RAYNIE MOO
raynie_moo@gra.gov.sg
6501 4572

460 Alexandra Road, mTower #12-01 Singapore 119963


ITEMS TO RESPOND


1
Item No. 1
Mandatory to Bid: Yes
Design, develop, install, test and commission the System that meets the requirements of this Tender
Unit of MeasurementLOT
Required Quantity1.0000
Remarks

DELIVERY INFORMATION


2
Item No. 2
Mandatory to Bid: Yes
Provide software, tools and licenses required for Production and Staging environments
Unit of MeasurementLOT
Required Quantity1.0000
Remarks

DELIVERY INFORMATION


3
Item No. 3
Mandatory to Bid: Yes
Provide 3 months Performance Guarantee Period and One (1) year Software Warranty Period
Unit of MeasurementLOT
Required Quantity1.0000
Remarks

DELIVERY INFORMATION


4
Item No. 4
Mandatory to Bid: Yes
User training for the System
Unit of MeasurementLOT
Required Quantity1.0000
Remarks

DELIVERY INFORMATION


5
Item No. 5
Mandatory to Bid: Yes
Provide security review (including follow-up review) of the System and processes before the System is commissioned, which the Contractor shall engage an independent and competent third-party auditor/security reviewer to conduct
Unit of MeasurementLOT
Required Quantity1.0000
Remarks

DELIVERY INFORMATION


6
Item No. 6
Mandatory to Bid: Yes
OPTIONAL:
Provide support and maintenance services for the Application Software ("Maintenance Option") for the System following the expiration of services, for a period of FOUR (4) years (Year 2 to Year 5)
Unit of MeasurementYEAR
Required Quantity4.0000
Remarks

DELIVERY INFORMATION


7
Item No. 7
Mandatory to Bid: Yes
OPTIONAL:
Provide Service Request man-days for up to total of 40 man-days for modification and enhancement to the System at any time from the date of Letter of Acceptance till expiry of the maintenance period, which shall be paid upon consumption only
Unit of MeasurementMAN DAY
Required Quantity40.0000
Remarks

DELIVERY INFORMATION

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