4197 - Information Technology Service Management Replacement (Канада - Тендер #71603862)

AI Overview

A Negotiated Request for Proposal seeks a modern, enterprise grade Information Technology Service Management solution to replace the current Cherwell platform that is approaching end-of-life.

Basic Information

Reference Number

00004973434

Issuing Organization

City of Nanaimo

Solicitation Type

NRFP - Negotiated Request for Proposal (Formal)

Solicitation Number

4197

Title

Information Technology Service Management Replacement

Source ID

SCRIBE

Details

Location

British Columbia

Purchase Type

Not Stated

Dates

Publication

2026/03/30 10:36:00 AM EDT

Closing Date

2026/04/23 06:00:00 PM EDT

Contact Information

Purchasing Department

250-756-5318

purchasinginfo@nanaimo.ca

Description

This Negotiated Request for Proposal (the “NRFP”), as may be amended from time to time by Addenda is an invitation by the City to prospective and qualified Proponents to submit proposals for a modern, enterprise grade Information Technology Service Management (ITSM) solution to replace the City’s current Cherwell platform, which is approaching end‑of‑life.

See more Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on bcbid.gov.bc.ca. MERX asks that you refer to bcbid.gov.bc.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.

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