AB-2026-01691 - Wheatland County-RFP-Primary PSAP 9-1-1 Call Handling and Fire Dispatch Services (Канада - Тендер #70981839)

AI Overview

Seeking qualified Emergency Communications provider to deliver a centralized, resilient, and scalable emergency communications solution with 24/7/365 9-1-1 call handling and fire dispatch services for eight fire halls.

Basic Information

Reference Number

00004923183

Issuing Organization

Wheatland County

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

AB-2026-01691

Title

Wheatland County-RFP-Primary PSAP 9-1-1 Call Handling and Fire Dispatch Services

Source ID

SCRIBE

Details

Location

Alberta

Purchase Type

Not Stated

Dates

Publication

2026/02/27 12:53:00 PM EST

Closing Date

2026/03/20 06:00:00 PM EDT

Contact Information

Joel Chiasson

rfp@wheatlandcounty.ca

Description

Wheatland County is seeking proposals from qualified Emergency Communications providers to deliver a centralized, resilient, and scalable emergency communications solution in support of its rural service area east of Calgary, including the Town of Strathmore and the Villages of Rockyford, Standard, and Hussar. The successful proponent will operate as a Primary Public Safety Answering Point (PSAP), providing 24/7/365 9-1-1 call handling, fire dispatch for eight fire halls, and coordination of multi-agency emergency responses. Services must integrate seamlessly with existing TELUS 9-1-1 infrastructure and operate within the Alberta First Responders Radio Communication System (AFRRCS), ensuring full radio interoperability and redundancy. The scope includes provision, implementation, and maintenance of a modern Computer-Aided Dispatch (CAD) system with GPS unit tracking, mapping integration, reporting, and mobile compatibility; support for Next Generation 9-1-1 (NG911) readiness; standardized call interrogation protocols; comprehensive documentation and analytics; quality assurance and testing programs; and compliance with applicable legislation and accreditation standards. Proponents must demonstrate experience in rural emergency response environments, strong interagency coordination capabilities, measurable and enforceable service levels (including defined KPIs), and a transparent, predictable pricing structure.

See more Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.

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