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AI Overview
Police department contemplating direct award for continued use of Star Garden Human Resources Information System Software that is deeply embedded in their operational infrastructure and
supports critical business functions.
Basic Information
Reference Number
00004768573
Issuing Organization
City of Abbotsford
Solicitation Type
NOI - Notice of Intent (Informal)
Solicitation Number
NOI 1220-2025-3881
Title
1220-2025-3881 – Abbotsford Police - Human Resources Information System Software (HRIS)
Source ID
SCRIBE
Details
Location
British Columbia
Purchase Type
Not Stated
Dates
Publication
2025/10/24 08:16:00 AM EDT
Closing Date
2025/11/03 05:00:00 PM EST
Contact Information
Purchasing
purchasing@abbotsford.ca
Description
Notice is hereby given that the City of Abbotsford (the “City”) is contemplating making a direct award for continued use of Star Garden, which is currently embedded in our operational
infrastructure. The software supports critical business functions and is integrated with multiple systems across the organization.
Justification:
The Abbotsford Police Department (AbbyPD) have had the Star Garden, Human Resources Information System Software integrated for the past five years. AbbyPD are contemplating the direct award of
this agreement to extend the services due to the following reasons:
Operational Continuity: The software is deeply embedded in our workflows. Replacing it would cause significant disruption to services and require reengineering of integrated
systems.
Disruption to Services: The software supports critical business functions. Replacing it could lead to downtime and service delays.
Data Migration Issues: Transitioning to a new system poses risks of loss of confidential data, corruption, or compliance breaches.
High Transition Costs: Includes licensing, implementation, training, customization, and support.
Financial Impact: Transitioning to a new platform would incur substantial costs including licensing, implementation, training, and data migration.
Organizational Risk: Staff are trained on the current system. A change would result in productivity loss and require extensive retraining.
Training Burden: New systems require extensive training, impacting staff productivity.
Loss of Institutional Knowledge: Customizations and workflows developed over time may be lost.
Security Vulnerabilities: New systems may introduce unknown risks or require new protocols.
Compliance and Security: The current system meets all applicable security and privacy standards with particular consideration to the unique requirements of policing. A new
system would require a full compliance review.
Compliance Gaps: Ensuring new software meets privacy and regulatory standards (e.g., FOIPPA) would require significant review.
See more Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on
bcbid.gov.bc.ca. MERX asks that you refer to bcbid.gov.bc.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a
bidder/plan taker. The contact information can be found within the notice abstract.
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