NCC-EXCS-37398-RFP - Professional Services for the Ombudsman Function (Канада - Тендер #64214034)

Basic Information

Reference Number

cb-838-45398100

Issuing Organization

National Capital Commission (NCC)

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

NCC-EXCS-37398-RFP

Title

Professional Services for the Ombudsman Function

Source ID

PWGSC

Agreement Type

None

Details

Location

National Capital Region

Dates

Publication

2025/05/26 12:00:00 AM EDT

Closing Date

2025/06/19 02:00:00 PM EDT

Contact Information

Alyssa Brook

(000) 000-0000

alyssa.brook@ncc-ccn.ca

Description

DESCRIPTION:

The National Capital Commission (NCC) is seeking an Ombudsman to provide members of the public, in the official language of their choice, with an independent, confidential, neutral, fair and equitable mechanism for addressing complaints when all other redress avenues internal to the NCC have been exhausted.

In 2006, a review of the mandate of the NCC was conducted by an independent panel. Among other things, the panel recommended that an Ombudsman position be created; appointed by, and reporting to, the NCC Board of Directors.

In October 2007, the Board of Directors approved the creation of an external Ombudsman function reporting directly to the Board of Directors. The Ombudsman’s office started operating in 2008. Since then, four Ombudsman have served the NCC at various times.

TERM:

The contract will run for a term of three (3) years, with an anticipated commencement date of December 1st, 2025. At the sole discretion of the Board of Directors, two (2) successive one (1) year options may be exercised under the same terms and conditions.

BID DEADLINE:

No later than 2 p.m. Eastern Daylight time June 19th, 2025, by email at Bids-soumissions@ncc-ccn.ca with a reference to tender file #NCC-EXCS-37398-RFP

INQUIRIES:

To ensure the integrity of this tender, all enquiries and other communications must be directed only to Alyssa Brook, Senior Procurement Officer by email at contracts@ncc-ccn.ca no later than June 12th, 2025 in order to be considered by the NCC.

Throughout the solicitation process, the NCC shall endeavor to provide responses to inquiries (by the issuance of addenda) deemed relevant by the NCC and received in writing by the Contracting Authority. Only information provided in addenda shall be an integral part of the Contract.

All addenda will be posted on canadabuys.canada.ca.

Interested proponents must not contact any other employee of the NCC, or other persons involved in this solicitation to discuss questions regarding the solicitation process. Non-compliance with this requirement during the solicitation period may, for that reason alone, result in disqualification of a proponent.

Note: The bid email has a maximum capacity of 30 megabytes.

Faxed and hard copy (submitted in person or via mail/courier) bids will not be accepted for the subject bid solicitation.

There is no public opening scheduled.

BASIS OF SELECTION:

An offer must comply with all the requirements of the tender to be declared responsive. Contract award for this service will be based on the evaluation criteria set out in Appendix “B” – Proposal Evaluation (Highest Combined Rating of Technical Merit (80 points) and Price (20 points)).

See more Disclaimer Government of Canada (GC) tender notices and awards, solicitation documents and tender attachments are available free of charge and without registration on canadabuys.canada.ca/en/tender-opportunities, the authoritative location for GC tenders.

You may have received this tender notice or award through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly through canadabuys.canada.ca/en/tender-opportunities.

This Government of Canada tender notice or tender award carries an Open Government Licence - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to the section about Commercial Reproduction in the canadabuys.canada.ca/en Terms and Conditions for more information.

Contains information licensed under the Open Government license - Canada. Contains data reproduced and distributed with the permission of the Government of Canada, on an "as is" basis.

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