Request for Tender (RFT) for Translation Services for Commonwealth Aged Care Providers and Recipients (Австралия - Тендер #49231885)

Request for Tender (RFT) for Translation Services for Commonwealth Aged Care Providers and Recipients

Contact Details

Contact Officer

Email Address:
ageing.and.diversity@health.gov.au

ATM Documents Lodgement Page ATM ID: Health/E23-1800224 Agency: Department of Health and Aged Care Category: 82111804 - Written translation services Close Date & Time: 19-Dec-2023 2:00 pm (ACT Local Time)
Show close time for other time zones Publish Date: 10-Nov-2023 Location: ACT
Canberra ATM Type: Request for Tender Multi Agency Access: No Panel Arrangement: No Multi-stage: No Description:

This procurement is part of the Australian Government’s aged care reforms which responds to the finding of the Royal Commission into Aged Care Quality and Safety (the Royal Commission) that ‘diversity should be core business in aged care.’ The Australian community, including senior Australians and the aged care workforce, is diverse, with a third of older people living in Australia being born in a non-English speaking country.

The Australian Government 2021-22 Budget included a measure providing $65.2 million over 4 years and ongoing to provide greater access to translating and interpreting services for culturally and linguistically diverse (CALD) people. This is intended to increase the ability of people to access information, make informed decisions and exercise choice within the aged care system by providing translating and interpreting services for senior Australians in their preferred language.

This Request for Tender is seeking a supplier to deliver the CALD translating component of this measure from February 2024 to June 2028. This element of the measure is to allow aged care providers, aged care peaks, Partners in Culturally Appropriate Care (PICACs) and the Department of Health and Aged Care to communicate key written and audio/video messages to aged care recipients in languages other than English and in Easy English, and in formats that meet the needs of diverse communities. This will include provider-specific information on request, such as:

• care plans
• a welcome brochure
• information about how the provider establishes care plans with care recipients, or
• a home care agreement

This may include information translated into audio or video form, with appropriate co-design, to be suitable for low literacy and cultural requirements.

Other Instructions: Conditions for Participation:

The Tenderer must not have had any judicial decisions against it (excluding decisions under appeal) relating to employee entitlements and have not satisfied any resulting order.

The Tenderer, its personnel, and any Subcontractors proposed in the Tender must not, at the Closing Time, be listed as terrorists under section 15 of the Charter of the United Nations Act 1945 (Cth).

The Tenderer (and any Subcontractor proposed in its Tender) must not be named in the Consolidated list referred to in Regulation 40 the Charter of United Nations (Dealing with Assets) Regulations 2008 (Cth).

(a) The Tenderer either:

• holds a Valid and Satisfactory Statement of Tax Record by the Closing Time; or
• has a receipt demonstrating that a Statement of Tax Record has been requested from the Australian Taxation Office by the closing time, and holds a Valid and Satisfactory Statement of Tax Record no later than 4 business days from the Closing Time; and

(b) the Tenderer holds a Valid and Satisfactory Statement of Tax Record from any Subcontractor that it proposes, as part of its Tender, to engage to deliver the Services, where the estimated value of the Services to be undertaken by that Subcontractor is over $4million (GST inclusive).

Timeframe for Delivery:

From 1 February 2024 to 30 June 2028

Address for Lodgement: AusTender at www.tenders.gov.au, in accordance with instructions in Request documentation. Addenda Available: View Addenda

Contact Details

Contact Officer

Email Address: ageing.and.diversity@health.gov.au

ATM Documents Lodgement Page

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