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Main contract details Opportunity Id DN660169 Title Care and Support at Home Services Contract Re-open January 2026 Categories 85000000-9 - Health and social work services Description The Council
intends to appoint additional Individual Home Care Providers into the existing Alliances to address current capacity shortfalls within Lots 9 and 10. A capacity shortfall means existing Alliance
Providers do not have sufficient capacity to meet demand in that geographical area. This procurement is initiated only where additional capacity is required, not to replace existing providers.
Successful providers will complement the current Alliances by delivering care where demand exceeds existing capacity.
The Services are delivered through eleven (11) place-based Alliances. Each Alliance consists of multiple Providers who collaborate to optimise delivery within a defined Geographical Zone. Each
Alliance is led by a Strategic Provider who oversees performance, administers the Alliance, coordinates capacity optimisation and acts as the Operational Provider of Last Resort, supported by
Individual Providers who deliver Home Care services.
The aim of the Services is to ensure people receive the right care, in the right place, at the right time, supporting them to remain well, safe and independent at home for longer. The Services
primarily support older people and adults with physical disabilities, and may also support people with learning disabilities, autism, mental health needs, sensory loss and other conditions where
this model best meets their needs.
Services include:
• Regulated personal care tasks (e.g. mobility support, washing, dressing, toileting, medication).
• Non-regulated tasks (e.g. shopping, cleaning, community access) where required to meet assessed needs.
• Night-time care in exceptional circumstances to avoid residential care.
• Clustering of home care in specific settings (e.g. sheltered housing) to enhance provision and optimise capacity.
• Collaborative working within each Alliance to optimise delivery and support market stability, including prevention and management of provider failure.
The original procurement was divided into eleven (11) Lots aligned to eleven (11) Geographical Zones. Contracts commenced on 19 October 2024 for up to eight (8) years: an initial three (3) years,
an optional extension of three (3) years, and a further optional two (2) years. Extensions are at the sole discretion of the Council.
The Contract permits the Council to open opportunities to new providers where Alliance capacity does not meet demand. This notice relates only to Lots 9 and 10, with new contracts scheduled to
commence in June 2026.
Region(s) of supply Cornwall and Isles of Scilly Estimated value N/A Keywords Home Care, Care, Domiciliary Care Key dates Estimated
contract dates Start date 19/10/2024 End date 18/10/2027
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Contact details Buyer Cornwall Council Contact Penny Mitchell Email penny.mitchell@cornwall.gov.uk Telephone 01872 Address Riverview
Court
Wetherby
West Yorkshire
LS22 6LE
United Kingdom Attachments
Home Care Contract Re-open Jan 26 Invitation to Tender.docx
511 KB
Home Care Contract Re-open Jan 26 Allegations against People in Positions of Trust.pdf
219 KB
Home Care Contract Re-open Jan 26 Alliance Specification.DOCX
511 KB
Home Care Contract Re-open Jan 26 Annex_D_Exclusion_Grounds.pdf
108 KB
Home Care Contract Re-open Jan 26 Care Services Specification.docx
846 KB
Home Care Contract Re-open Jan 26 Clarification Responses through ProContract 1-113.xlsx
58 KB
Home Care Contract Re-open Jan 26 final-safeguarding-policy (1).pdf
389 KB
Home Care Contract Re-open Jan 26 Home Care Co-Design Report 53864 Proof2.pdf
1 MB
Home Care Contract Re-open Jan 26 Performance Bond Template.docx
93 KB
Home Care Contract Re-open Jan 26 sab_organisational_safeguarding_policy_-_final (5).docx
129 KB
Home Care Contract Re-open Jan 26 Schedule 10 - Tenderer Checklist.DOCX
226 KB
Home Care Contract Re-open Jan 26 Schedule 11 - Template Deed of Admittance Home Care.doc
164 KB
Home Care Contract Re-open Jan 26 Schedule 2 - Selection Questionnaire.DOCX
1018 KB
Home Care Contract Re-open Jan 26 Schedule 3 Part 1 - Selection Questionnaire Response Document.XLSX
102 KB
Home Care Contract Re-open Jan 26 Schedule 3 Part 2 - Selection Questionnaire Technical & Professional Ability.docx
216 KB
Home Care Contract Re-open Jan 26 Schedule 3 Part 3 - Contact Details & Declaration Form.docx
217 KB
Home Care Contract Re-open Jan 26 Schedule 4 - Method Statements.docx
255 KB
Home Care Contract Re-open Jan 26 Schedule 6 - Social Value Calculator.XLSX
119 KB
Home Care Contract Re-open Jan 26 Schedule 7 - Compliance Documents.DOCX
43 KB
Home Care Contract Re-open Jan 26 Schedule 8 - Alliance Agreement.DOCX
291 KB
Home Care Contract Re-open Jan 26 Schedule 9 - ISP Agreement.DOCX
332 KB
Home Care Contract Re-open Jan 26 Strategic Provider Specification xx.docx
336 KB
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