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Main contract details Opportunity Id DN797169 Title 26694 - Shopmobility and Demand Responsive Transport Services Categories 60112000-6 - Public road transport services 60120000-5 - Taxi services
60130000-8 - Special-purpose road passenger-transport services 98000000-3 - Other community, social and personal services More... Less
Description Plymouth City Council ("The Authority") is seeking to appoint a suitably experienced and capable Supplier to deliver a range of accessible transport services within the city of
Plymouth. These services include the provision of Shopmobility, Demand Responsive Transport (DRT), and a Community Car Scheme.
The successful Supplier will be expected to deliver the following core services:
1. Shopmobility Services
Shopmobility enables residents and visitors with mobility impairments to access Plymouth city centre by providing the hire of manual wheelchairs and electric scooters. The service operates from a
central base located on the ground floor of the Mayflower East Car Park, Mayflower Street, Plymouth, PL1 1QJ.
2. Demand Responsive Transport (Dial-a-Ride)
This door-to-door transport service is designed for Plymouth residents who are eligible for a concessionary bus pass and who are unable to access conventional public transport due to mobility or
accessibility challenges.
3. Community Car Scheme
A not-for-profit car-sharing initiative that supports residents with mobility issues in accessing essential services and facilities across Plymouth. The scheme is operated by volunteer drivers
using their own vehicles.
The Authority is committed to ensuring these services remain accessible, reliable, and responsive to the needs of Plymouth’s residents and visitors. The appointed Supplier will be expected to
demonstrate a strong understanding of inclusive transport, community engagement, and service innovation, while delivering high-quality, customer-focused services.
The anticipated duration of the contract is for 3 (three) years, with an option to extend for one further period of 2 (two) years.
Region(s) of supply Plymouth Estimated value N/A Keywords Community, Shopmobility, Bike, Bus, Car, Transport Key dates Estimated
contract dates Start date 01/04/2026 End date 31/03/2029
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Contact details Buyer Plymouth City Council Contact Paul Williams Email [email protected] Telephone +441752305212 Address Ballard
House
Plymouth
Devon
PL1 3BJ
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