Telephone and Messaging Based Advice & Guidance Service for Health Professionals (Ангилья - Тендер #51356212)

• Contract notice Section I: Contracting authority I.1) Name and addresses

NHS Hertfordshire and West Essex Integrated Care Board

Charter House Parkway

Welwyn Garden City

AL8 6JL

UK

Contact person: Lisa Innes

E-mail: Lisa.innes1@nhs.net

NUTS: UKH23

Internet address(es)

Main address: https://www.hertsandwestessex.icb.nhs.uk/

Address of the buyer profile: https://www.hertsandwestessex.icb.nhs.uk/

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://health-family.force.com/s/Welcome

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent electronically to:

https://health-family.force.com/s/Welcome

Tenders or requests to participate must be sent to the abovementioned address

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://health-family.force.com/s/Welcome

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object II.1) Scope of the procurement II.1.1) Title

Telephone and Messaging Based Advice & Guidance Service for Health Professionals

Reference number: C244252

II.1.2) Main CPV code

72000000

II.1.3) Type of contract

Services

II.1.4) Short description

NHS Hertfordshire and West Essex Integrated Care Board (referred to as the Commissioner) are inviting suitably qualified and experienced providers to express their interest in delivering an Telephone and Message based Advice and Guidance Service to Health Care Professionals across the NHS Hertfordshire and West Essex Integrated Care System.

II.1.5) Estimated total value

Value excluding VAT: 3 000 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description II.2.2) Additional CPV code(s)

85140000

II.2.3) Place of performance

NUTS code:

UKH

Main site or place of performance:

Herefordshire and West Essex

II.2.4) Description of the procurement

NHS Hertfordshire and West Essex Integrated Care Board (referred to as the Commissioner) are inviting suitably qualified and experienced providers to express their interest in delivering an Telephone and Message based Advice and Guidance Service to Health Care Professionals across the NHS Hertfordshire and West Essex Integrated Care System.<br/><br/>The key aims and objectives of the digital platform will be to enable both telephone based and clinically secure photo messaging application for the provision of Clinical Advice & Guidance for a range of clinical specialties.<br/><br/>The platform will provide a consistent level of stability and importantly a high level of connectivity with exceptional connection times measured in seconds. <br/><br/>The service is able to offer a range of specialties covering both physical and mental health. <br/><br/>The service is integrated with key local providers in HWE Integrated Care System (ICS) but is backed up by a network of NHS clinicians located outside of Hertfordshire and West Essex but within the UK. <br/><br/>The service will allow healthcare professionals to speak to other healthcare professionals locally or where not available to other healthcare professionals based elsewhere in the UK. The service will provide access to these UK based healthcare professionals either through their own network or through a third-party network that they will sub-contract.<br/><br/>This ensures that primary care always has access to immediate clinical advice and guidance.<br/><br/>The provision of healthcare professionals outside of HWE should be in a manner that does not result in a detrimental effect on NHS patients or services, nor diminish the public resources that are available for the NHS. <br/><br/>The service will also be available to other healthcare professionals and organisations within HWE ICS to allow appropriate advice and guidance to be given.<br/><br/>The process is a one stage open process.<br/><br/>The contract will be for a period of 3 years with the option to extend for up to a further 2 years, commencing 1st August 2024. <br/><br/>The annual contract value is £600,000 inclusive of VAT (£1,800,000 for the initial 3-year term with an option to extend for a further 2 years totalling £3,000,000 over the total 5 year term).<br/><br/>Please note there is a financial threshold associated with this procurement. Any bids exceeding £600,000 per annum will be excluded from evaluation and disqualified from the process. No bids over £600,000 per annum will be accepted.<br/><br/>To register your interest, please follow the link below, and search for the project reference as detailed: https://health-family.force.com/s/Welcome<br/>Project Reference: C244252<br/>Project Name: Telephone and Messaging Based Advice & Guidance Platform for Health Professionals

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 3 000 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/08/2024

End: 31/07/2029

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

The contract will be for an initial period of 3 years with the option to extend for up to a further 2 years, commencing 1st August 2024.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure IV.1) Description IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 15/03/2024

Local time: 17:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 15/06/2024

IV.2.7) Conditions for opening of tenders

Date: 15/03/2024

Local time: 18:00

Section VI: Complementary information VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review VI.4.1) Review body

The High Court

The Strand

London

WC2A 2LL

UK

Internet address(es)

URL: https://www.judiciary.uk/courts-and-tribunals/high-court/

VI.5) Date of dispatch of this notice

12/02/2024

Information added to the notice since publication.

Additional information added to the notice since it"s publication. Commodity Categories Commodity Categories
Delivery Locations Delivery Locations
Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions

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