Healthwatch Calderdale And Independent Health Complaints Advocacy Service (Ангилья - Тендер #45368521)

• Social and other specific services – public contracts

Contract notice

Section I: Contracting authority I.1) Name and addresses

The Borough Council of Calderdale

184 3147 61

Town Hall, Crossley Street

Halifax

HX1 1UJ

UK

E-mail: procurement@calderdale.gov.uk

NUTS: UKE44

Internet address(es)

Main address: https://www.calderdale.gov.uk/v2

Address of the buyer profile: https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/103251

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=72247&B=UK

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent electronically to:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=72247&B=UK

Tenders or requests to participate must be sent to the abovementioned address

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object II.1) Scope of the procurement II.1.1) Title

Healthwatch Calderdale And Independent Health Complaints Advocacy Service

II.1.2) Main CPV code

85000000

II.1.3) Type of contract

Services

II.1.4) Short description

Lot 1: Healthwatch Calderdale. Local authorities have a statutory duty to commission a local Healthwatch organisation. Healthwatch aims to improve the quality of NHS and social care services as well as the experiences and health and social care outcomes of the public, giving citizens and communities a stronger voice to influence and challenge how health and social care services are provided.

Lot 2: Independent Health Complaints Advocacy. Local authorities have a statutory duty to commission an Independent Health Complaints Advocacy service which provides residents with information about the NHS complaints process and supports those who wish to make a complaint about an NHS health service.

II.1.5) Estimated total value

Value excluding VAT: 760 670.00 GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Lot 1: Healthwatch Calderdale

II.2.2) Additional CPV code(s)

75000000

II.2.3) Place of performance

NUTS code:

UKE44

Main site or place of performance:

Calderdale

II.2.4) Description of the procurement

Local authorities have a statutory duty to commission a local Healthwatch organisation. Healthwatch aims to improve the quality of NHS and social care services as well as the experiences and health and social care outcomes of the public. The aim of local Healthwatch is to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within their locality. This is achieved by Healthwatch gathering evidence from the views and experiences of patients, service users, the general public and those who would benefit from services and support but have not engaged with them, about their local NHS and social care services, by providing feedback and recommendations for change based on that evidence, along with good practice and influencing, challenging, and holding local stakeholders to account to achieve that change. A local Healthwatch service ensures the views and feedback of the public are an integral part of local commissioning across health, social care and public health. Local Healthwatch also provides or signposts people to information to help them make choices about health and social care services.

The Local Government and Public Involvement Health Act 2007 amended by the Health and Social Care Act 2012 outlines the main legal requirements for the provision of Healthwatch.

Tenderers must note that pursuant to section 222 of the Local Government and Public Involvement in Health Act 2007 and regulations 35 to 38 of the NHS Bodies and Local Authorities (Partnership Arrangements, Care Trusts, Public Health and Local Healthwatch) Regulations 2012 (collectively “the Legislation”), it is a statutory requirement for a Local Healthwatch to be delivered by a body corporate which is a social enterprise. It is therefore a condition of Tender for Lot 1 that Tenderers must be a body corporate which is a social enterprise within the meaning of the Legislation. Tenderers will be asked to confirm as part of their Standard Selection Questionnaire that they meet these requirements.

II.2.6) Estimated value

Value excluding VAT: 510 670.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2024

End: 31/03/2029

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Lot 2: Independent Health Complaints Advocacy

II.2.2) Additional CPV code(s)

75000000

II.2.3) Place of performance

NUTS code:

UKE44

Main site or place of performance:

Calderdale

II.2.4) Description of the procurement

Local authorities have a statutory duty to commission an Independent Health Complaints Advocacy (IHCA) service. The IHCA is an independent service that provides residents with information about the NHS complaints process and support for those who wish to make a complaint about an NHS health service. This includes services provided by hospitals, GPs, dentists, pharmacists, opticians and other health care practitioners. The IHCA service can also support people to make complaints against private health contractors if the treatment was funded by the NHS. The Calderdale service is for local residents but complaints are not restricted to health services received in Calderdale and can include NHS services accessed in any geographical area.

Healthwatch Calderdale will provide the access point for the IHCA service in Calderdale. Healthwatch is a statutory service and independent consumer champion for both health and social care (see Lot 1). It is important for the Provider to build a good relationship and share relevant intelligence with Healthwatch locally and nationally.

II.2.6) Estimated value

Value excluding VAT: 250 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2024

End: 31/03/2029

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure IV.1) Description IV.1.1) Type of procedure

Open procedure

IV.2) Administrative information IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 23/10/2023

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information VI.4) Procedures for review VI.4.1) Review body

High Court of England and Wales

Strand

London

WC2A 2LL

UK

Telephone: +44 2079476112

E-mail: tcc.issue@justice.gov.uk

Internet address(es)

URL: https://www.judiciary.uk/

VI.5) Date of dispatch of this notice

23/08/2023

Information added to the notice since publication.

Additional information added to the notice since it"s publication. Commodity Categories Commodity Categories
Delivery Locations Delivery Locations
Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions

Источник закупки

Перейти

Импорт - Экспорт по стране Ангилья