Adult Hearing Services for NHS Herefordshire and Worcestershire Integrated Care Board (Ангилья - Тендер #43293072)

• Contract notice Section I: Contracting authority I.1) Name and addresses

NHS Herefordshire and Worcestershire Integrated Care Board

Kirkham House, John Comyn Drive, Perdiswell

Worcester

WR3 7NS

UK

Contact person: Hayley Smith

Telephone: +44 7770493216

E-mail: h.smith27@nhs.net

NUTS: UKG12

Internet address(es)

Main address: https://www.herefordshireandworcestershire.icb.nhs.uk/

Address of the buyer profile: https://health-family.force.com/s/Welcome

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://health-family.force.com/s/Welcome

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent electronically to:

https://health-family.force.com/s/Welcome

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object II.1) Scope of the procurement II.1.1) Title

Adult Hearing Services for NHS Herefordshire and Worcestershire Integrated Care Board

Reference number: WHISP-184

II.1.2) Main CPV code

85100000

II.1.3) Type of contract

Services

II.1.4) Short description

NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are looking to procure Adult Hearing Services across the geographic area of Herefordshire and Worcestershire.

The services shall be provided both in-clinic and to domiciliary patients, therefore is made up of 2 Lots:

Lot 1 - In-Clinic Adult Hearing Services

Lot 2 - Domiciliary Adult Hearing Services

The Contract will be for a period of 3 years with the option to extend for up to a further 24 month period. The ICB intends to award Contracts to up to 5 providers per lot across the geographic area of Herefordshire and Worcestershire to cater for the needs of the entire geographic area. NHS Standard Terms and Conditions apply. The Contract will go live on the 01/01/2024.

II.1.5) Estimated total value

Value excluding VAT: 13 768 889.00 GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

Maximum number of lots that may be awarded to one tenderer: 2

II.2) Description

Lot No: 1

II.2.1) Title

In-Clinic Adult Hearing Services

II.2.2) Additional CPV code(s)

85121240

II.2.3) Place of performance

NUTS code:

UKG11

UKG12

Main site or place of performance:

Across the geographic region of Herefordshire and Worcestershire.

II.2.4) Description of the procurement

NHS Herefordshire and Worcestershire are seeking tenders for the provision of Adult Hearing Services.

Lot 1 relates to In-Clinic Adult Hearing Services.

The aim of the service is to provide a comprehensive, personalised service for adults over 50 years of age with hearing loss in line with national guidance and local requirements.

The vision for people with age related hearing problems is for them to receive high quality, efficient services delivered closer to home, with short waiting times and high responsiveness to the needs of local communities, free at the point of access.

The Adult Hearing Service will consist of:

• A hearing and communication needs assessment.

• A full hearing assessment including otoscopy, tympanometry and pure tone audiometry. The offer of management options, which may include hearing aids and associated after care.

• A discussion about the findings and potential management options.

• A shared-decision making conversation to develop an Individual Management Plan (IMP).

• Provision of, fitting, verification and validation of hearing aids, as appropriate and in line with national guidance.

• Provision of appropriate hearing rehabilitation e.g. patient education.

• Follow-up appointment to assess progress against goals in the IMP.

• Provision of aftercare service, including supply of batteries, tubes, domes, wax filters and replacement ear moulds. This should also include advice and support.

• Provision of wax removal by microsuction at any point in the pathway where its presence prevents accurate assessment, management or aftercare. This can be at a separate appointment where required, but the service should be available with the same provider of the care pathway.

• Clear advice on self-care to prevent the build-up of wax is to be provided routinely.

The Contract will be for a period of 3 years with the option to extend for up to a further 24 month period. The ICB intends to award Contracts to up to 5 providers per lot across the geographic area of Herefordshire and Worcestershire to cater for the needs of the entire geographic area. NHS Standard Terms and Conditions apply.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 13 121 949.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Domiciliary Adult Hearing Services

II.2.2) Additional CPV code(s)

85121240

II.2.3) Place of performance

NUTS code:

UKG11

UKG12

Main site or place of performance:

Geographic area of Herefordshire and Worcestershire

II.2.4) Description of the procurement

NHS Herefordshire and Worcestershire are seeking tenders for the provision of Adult Hearing Services.

Lot 2 relates to Domiciliary Adult Hearing Services.

The aim of the service is to provide a comprehensive, personalised service for adults over 50 years of age with hearing loss in line with national guidance and local requirements.

The vision for people with age related hearing problems is for them to receive high quality, efficient services delivered closer to home, with short waiting times and high responsiveness to the needs of local communities, free at the point of access.

Whilst both lots have the same deliverables, Domiciliary Adult Hearing Services, shall be carried out where required in a patients own home.

The Adult Hearing Service will consist of:

• A hearing and communication needs assessment.

• A full hearing assessment including otoscopy, tympanometry and pure tone audiometry. The offer of management options, which may include hearing aids and associated after care.

• A discussion about the findings and potential management options.

• A shared-decision making conversation to develop an Individual Management Plan (IMP).

• Provision of, fitting, verification and validation of hearing aids, as appropriate and in line with national guidance.

• Provision of appropriate hearing rehabilitation e.g. patient education.

• Follow-up appointment to assess progress against goals in the IMP.

• Provision of aftercare service, including supply of batteries, tubes, domes, wax filters and replacement ear moulds. This should also include advice and support.

• Provision of wax removal by microsuction at any point in the pathway where its presence prevents accurate assessment, management or aftercare. This can be at a separate appointment where required, but the service should be available with the same provider of the care pathway.

• Clear advice on self-care to prevent the build-up of wax is to be provided routinely.

The Contract will be for a period of 3 years with the option to extend for up to a further 24 month period. The ICB intends to award Contracts to up to 5 providers per lot across the geographic area of Herefordshire and Worcestershire to cater for the needs of the entire geographic area. NHS Standard Terms and Conditions apply.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 646 940.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information III.1) Conditions for participation III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

People accessing this pathway will be assessed and managed by a suitably qualified Healthcare Science Practitioner. This will be one of the following:

• A qualified Audiologist, registered with the Registration Council for Clinical Physiologists (RCCP) or Academy of Healthcare Science (AHCS).

• A Clinical / Healthcare Scientist (Audiology), registered with the Health and Care Professions Council (HCPC).

• A Hearing Aid Dispenser, registered with the HCPC.

Those people who require wax removal via microsuction in order to have an accurate assessment and management will have their wax removed by a professional registered with a statutory regulator (e.g. the HCPC, NMC or GMC) or registered by an accredited register (e.g. RCCP). Those undertaking the procedure will have completed both the formal theory and practical training in the removal of ear wax meeting the criteria described in BSA (2020) Minimum Training Guidelines in Aural Care delivered by Hearing Care Professionals (Practice Guidance, Aural Care (Ear Wax Removal), 2021).

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract III.2.2) Contract performance conditions

Key Performance Indicators and Quality Reporting Requirements are set out in the tender documents.

Section IV: Procedure IV.1) Description IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 04/08/2023

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 04/08/2023

Local time: 12:01

Section VI: Complementary information VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

NHS Midlands and Lancashire CSU are conducting this procurement exercise on behalf of another NHS body with whom the successful bidder(s) will enter into a contract with for the supply of the services.

The contract conditions will be set out in the Invitation to Tender. Further details will be made available via documentation and information released during the course of the tender process.

This exercise will be conducted via the Atamis eProcurement Portal, which can be found at https://health-family.force.com/s/Welcome

Light Touch Regime" services: This procurement is for clinical services which are Light Touch Regime Services for the purpose of the Public Contracts Regulations 2015 as specified in Schedule 3 of the regulations ("Regulations"). Accordingly, the contracting authorities are only bound by those parts of the regulations detailed in Chapter 3 Particular Procurement Regimes Section 7. The contracting authorities are not voluntarily following any other part of the Regulations.

As the ICB is a relevant body for the purpose of the National Health Service (Procurement, Patient Choice and Competition) (No. 2) Regulations 2013 these Regulations also apply to this procurement.

VI.4) Procedures for review VI.4.1) Review body

NHS Herefordshire and Worcestershire Integrated Care Board

Kirkham House, John Comyn Drive, Perdiswell

Worcester

WR3 7NS

UK

VI.5) Date of dispatch of this notice

05/07/2023

Information added to the notice since publication.

Additional information added to the notice since it"s publication. Commodity Categories Commodity Categories
Delivery Locations Delivery Locations
Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions

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